Knova
Knova helps large customer service and support organizations handle complex queries across channels.
Knova helps large customer service and support organizations handle complex queries across channels. Knova is built on a simple design philosophy: streamlining the help desk agent’s job means higher productivity, happier customers and happier staff. Help users resolve issues themselves on-demand, and proactively deliver information about known issues to targeted customers. The Knova Mobile eXperience (KMX) app allows anyone to access all the features of Knova from anywhere.
Licensing & Deployment
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Cloud Hosted
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iPhone/iPad
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Android
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Windows
Support
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Chat
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Phone
Knowledge Base
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Help Guides
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Video Guides
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Blogs
Media
Knova Core Features
Focus of Knowledge Management Feature
- Access Control
- Cataloging/Categorization
- Collaboration
- Content Management
- Knowledge Base Management
- Search/Filter
- Security
Knova Pricing
Pricing Type
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Contact Vendor
Free Version
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No
Payment Frequency
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Quote Based
Knova Reviews
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