Merren

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United States HQFounded 2017

Deployment

Web-based

Overview

About Merren

Collect customer feedback close to the time and place of customer interaction. Leverage the reach and familiarity of modern communication platforms to improve the response rate

Automate the customer journey mapping by integrating it with the CRM. Visualize real-time data.

Merren is a consumer survey solution that uses popular messaging apps that customers are already comfortable with, to run fully-automated surveys that get live-time feedback. Because real feedback = high-value solutions that drive your growth

At a glance

Software information

Industries served, licensing and the support Merren provides.

Industries

  • Automotive
  • Banking
  • Consumer-electronics
  • Consumer-goods
  • Consumer-services
  • Financial-services

Licensing

  • Proprietary
  • Annual Subscription
  • Free trial
  • Free version

Support

  • Email
  • Live Chat
  • Phone
  • 24x7 Support

Training

  • Webinar
  • In-person
  • Documentation
Languages (1)
English
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Capabilities

Merren features

The full feature set, grouped by module.

Survey Software

  • Analysis Tools
  • Automated Responses
  • Campaign Management
  • Custom Branding
  • Custom Survey URLs
  • Question Library

Plans

Merren pricing

Free Version
Yes
Payment Frequency
Annual Subscription
Preferred Currency
USD ($)
Free Trial
7 Days
Plans are available in Startup, Pro, Business and Enterprise. Following features available in Enterprise plan: Unlimited Surveys Unlimited Questions Per Survey Unlimited responses per month Complex branching Unlimited Push on WhatsApp Multilingual (English + 75) surveys Customer Success Manager

Media

Screenshots & video