metacx

MetaCX transforms how suppliers and buyers collaborate and win together with shared success plans backed by live performance data. By creating shared spaces that allow suppliers and buyers to define and measure outcomes, MetaCX helps align sales, success, account management, and delivery teams around the real business impact that customers can see. Conventional customer success platforms keep CSMs busy with plenty of tasks and workflows, but do they actually enable customer success? Not really. That’s because these tools do little to actually tie together sales and customer success as one “steel thread” process that connects. MetaCX is pioneering a new outcomes-based approach for managing the entire customer lifecycle by transforming how suppliers and buyers collaborate and win together.