NetSuite CRM

NetSuite Customer Relationship Management

5.0 3 Reviews
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NetSuite CRM is a powerful cloud customer relationship management (CRM) software designed for startups and fast-growing businesses. As a market leader, Netsuite CRM has been helping organizations master customer relationships with their best-in-class services like lead management, sales force automation, marketing automation, and customer service management. The software's real-time analytics and role-based dashboard allow users to stay on top of their CRM strategies. NetSuite customer relationship tool can also be used as a partner relationship management tool. For sales effectiveness and tracking interaction with online customers, users can connect with NetSuite ecommerce solutions. Users can subscribe to NetSuite for an annual license fee. The software is easy to use and can be accessed over mobile devices. With one-time initial set-up costs, users are ready to access the best CRM tool in the industry.
Oracle
1977
United States
  • Accounting
1 Industry
  • English
1 Language

Screenshot & Video

1/3

LICENSING & DEPLOYMENT

  • Proprietary
  • Cloud Hosted
  • Web-based
  • iPhone/iPad
  • Android
  • Windows
  • Mac

SUPPORT

  • Chat
  • Phone
  • 24x7 Support

Knowledge Base

  • Help Guides
  • Video Guides
  • Blogs
  • Whitepapers

NetSuite CRM Core Features

CRM

  • Calendar & Task
  • Contact Management
  • Collaboration Tools
  • Custom Dashboard
  • Email Integration
  • File Management
  • Forecasting & Analytics
  • Lead Management
  • Mobile Access
  • Pipeline Management
  • Reporting
  • Sales Automation
  • Security
  • Workflow Automation

Lead Management

  • Campaign Management
  • Contact Management
  • Email Integration
  • Lead Capture
  • Lead Distribution
  • Lead Nurturing
  • Lead Scoring
  • Lead Segmentation
  • Pipeline Management
  • Sales Tracking
  • Source Tracking

Sales Force Automation

  • Campaign Management
  • Channel Management
  • Customer Communications
  • Email Marketing
  • Lead Management
  • Performance Metrics
  • Sales Forecasting
  • Workflow and Approvals

Partner Relationship Management

  • Business Planning
  • Channel Marketing
  • Contact Management
  • Deal Management
  • Lead Management
  • Partner Portal
  • Performance Management
  • Resource Library

NetSuite CRM Pricing

Pricing Type

  • Contact Vendor

Preferred Currency

  • USD ($)

Free Version

  • No

Payment Frequency

  • Quote Based
Vendor pricing page

NetSuite CRM Reviews

5.0 3 Reviews
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It\'s a leading integrated cloud business software suite that includes financial management solutions to automate core finance and accounting.

Rating Breakdown

  • Ease of Use
  • Features
  • Customer Support
  • Overall Rating

Integrations

Google Workspace

Switched from

Nutshell CRM

Review Summary

NetSuite is a cloud accounting software within an ERP platform that eases the process of getting data and tracking transactions, taking records of payables as well as receivables. It is good for all sizes of businesses as it provides accurate reporting on time and gives you full control over financial things. Our firm is using this software to generate the view of customers and sales.

For which software category are you reviewing NetSuite CRM?

Lead Management Software , CRM Software , Sales Force Automation Software , Partner Relationship Management Software

How long have you used NetSuite CRM?

15 Weeks

How frequently you use NetSuite CRM?

Daily

What do you like the most about NetSuite CRM?

Provide quick reports and data.

This software is customisable and easy to use.

The excellent customer support team always responds instantly.

What do you like the least about NetSuite CRM?

Software prices could be less affordable.

They should add more functions.

NetSuite CRM is an enterprise-level, integrated and complete CRM solution for small and midsized organizations to manage their sales information.

Rating Breakdown

  • Ease of Use
  • Features
  • Customer Support
  • Overall Rating

Switched from

Nutshell CRM

Review Summary

We were looking for software for our company to get ROI reports and we got the NetSuite CRM solution for that purpose. This SaaS-based software is amazing for the entire sales process. It works best for generating customer details with its inbuilt feature. With the help of this tool, we are now able to manage, track and organize overall lead management.

For which software category are you reviewing NetSuite CRM?

CRM Software , Lead Management Software , Sales Force Automation Software , Partner Relationship Management Software

How long have you used NetSuite CRM?

12 Months

How frequently you use NetSuite CRM?

Daily

What do you like the most about NetSuite CRM?

This Software is customizable as per your need.

Easily integrates with other software.

Flexible and manageable.

What do you like the least about NetSuite CRM?

Somewhat confusing and hard to understand.

The Mobile version is not updated with the latest features, only basic features are available.

Netsuite CRM is a best fit for our firm as it satisfies all our needs starting from the Leads to Customer support.

Rating Breakdown

  • Ease of Use
  • Features
  • Customer Support
  • Overall Rating

Integrations

Intuit Mailchimp
Twilio

Switched from

Nutshell CRM

Review Summary

I have personally selected this CRM software for my firm as I am the Project Manager. I have been using NetSuite for a while and I really like the softwares functionalities and features. It also provides Salesforce automation(SFA), customer service management, and marketing automation. Netsuite has made the whole funnel of CRM way easier for our organization. It makes it seamless and basically runs it for us. So, My team and I could focus on the new acquisition. The Sales forecasting of the tool is also very much intuitive and accurate at the same time.

For which software category are you reviewing NetSuite CRM?

CRM Software , Lead Management Software , Partner Relationship Management Software

How long have you used NetSuite CRM?

12 Months

How frequently you use NetSuite CRM?

Daily

What do you like the most about NetSuite CRM?

All the features and updates of your Firm's ongoing tasks are right there on the Dashboard.

The API provided by the companies is very much smooth and integrates with all the needed tools.

The training program conducted by the team was very much amazing. Also, the customer support team is very good.

What do you like the least about NetSuite CRM?

The search bar only takes accurate query searches or does not retrieve any data.

Integration with Microsoft Outlook was very much troublesome at first but after a lot of calls and meetings the problem was resolved.

The pricing model of this Customer Relationship Management Software is very much expensive compared to others.

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