Overview
Oracle
NetSuite CRM is the only cloud solution that delivers a real-time, 360-degree view of your customers. NetSuite CRM provides a seamless flow of information across the entire customer lifecycle—from lead all the way through opportunity, sales order, fulfillment, renewal, upsell, cross-sell and support. NetSuite Partner Relationship Management (PRM) enables real-time information flow that enhances visibility, boosts collaboration between you and your partners and creates a conduit between partners and your organization. NetSuite's Sales Force Automation (SFA) software powers your sales organization with integrated sales processes from opportunity, upsell and quote management to sales forecasting, order management, fulfillment, and sales commission.
Media
Core Features
CRM Features
  • Calendar & Task
  • Contact Management
  • Collaboration Tools
  • Custom Dashboard
  • Email Integration
  • File Management
  • Forecasting & Analytics
  • Lead Management
  • Mobile Access
  • Pipeline Management
  • Reporting
  • Sales Automation
  • Security
  • Workflow Automation
Lead Management Features
  • Campaign Management
  • Contact Management
  • Email Integration
  • Lead Capture
  • Lead Distribution
  • Lead Nurturing
  • Lead Scoring
  • Lead Segmentation
  • Pipeline Management
  • Sales Tracking
  • Source Tracking
Sales Force Automation Features
  • Campaign Management
  • Channel Management
  • Customer Communications
  • Email Marketing
  • Lead Management
  • Performance Metrics
  • Sales Forecasting
  • Workflow and Approvals
Partner Relationship Management Features
  • Business Planning
  • Channel Marketing
  • Contact Management
  • Deal Management
  • Lead Management
  • Partner Portal
  • Performance Management
  • Operations Management
  • Resource Library
Pricing
Pricing Type
Contact Vendor
Free Version
No
Payment Frequency
Quote Based
Customer Reviews
5.0 (3 Reviews)

It's a leading integrated cloud business software suite that includes financial management solutions to automate core finance and accounting.

J
1 month ago
NetSuite is a cloud accounting software within an ERP platform that eases the process of getting data and tracking transactions, taking records of payables as well as receivables. It is good for all sizes of businesses as it provides accurate reporting on time and gives you full control over financial things. Our firm is using this software to generate the view of customers and sales.
I have used this software for
15 Weeks
I use this software
Daily
Pros :
  • Provide quick reports and data.
  • This software is customisable and easy to use.
  • The excellent customer support team always responds instantly.
Cons :
  • Software prices could be less affordable.
  • They should add more functions.
Features Used
  • Lead Management
  • CRM
  • Sales Force Automation
  • Partner Relationship Management
Switched From :
Also Considered :
Salesnet CRM
Integrated with :
  • Ease of use
  • Features & functionality
  • Customer support
  • Value for money
  • Integrations
  • On-boarding
  • Overall ratings
9 User Score
User Recommendation Score

NetSuite CRM is an enterprise-level, integrated and complete CRM solution for small and midsized organizations to manage their sales information.

A
1 month ago
We were looking for software for our company to get ROI reports and we got the NetSuite CRM solution for that purpose. This SaaS-based software is amazing for the entire sales process. It works best for generating customer details with its inbuilt feature. With the help of this tool, we are now able to manage, track and organize overall lead management.
I have used this software for
12 Months
I use this software
Daily
Pros :
  • This Software is customizable as per your need.
  • Easily integrates with other software.
  • Flexible and manageable.
Cons :
  • Somewhat confusing and hard to understand.
  • The Mobile version is not updated with the latest features, only basic features are available.
Features Used
  • CRM
  • Lead Management
  • Sales Force Automation
  • Partner Relationship Management
Switched From :
Also Considered :
Salesforce Essentials
  • Ease of use
  • Features & functionality
  • Customer support
  • Value for money
  • Integrations
  • On-boarding
  • Overall ratings
9 User Score
User Recommendation Score

Netsuite CRM is a best fit for our firm as it satisfies all our needs starting from the Leads to Customer support.

A
2 months ago
I have personally selected this CRM software for my firm as I am the Project Manager. I have been using NetSuite for a while and I really like the softwares functionalities and features. It also provides Salesforce automation(SFA), customer service management, and marketing automation. Netsuite has made the whole funnel of CRM way easier for our organization. It makes it seamless and basically runs it for us. So, My team and I could focus on the new acquisition. The Sales forecasting of the tool is also very much intuitive and accurate at the same time.
I have used this software for
12 Months
I use this software
Daily
Pros :
  • All the features and updates of your Firm's ongoing tasks are right there on the Dashboard.
  • The API provided by the companies is very much smooth and integrates with all the needed tools.
  • The training program conducted by the team was very much amazing. Also, the customer support team is very good.
Cons :
  • The search bar only takes accurate query searches or does not retrieve any data.
  • Integration with Microsoft Outlook was very much troublesome at first but after a lot of calls and meetings the problem was resolved.
  • The pricing model of this Customer Relationship Management Software is very much expensive compared to others.
Features Used
  • CRM
  • Lead Management
  • Partner Relationship Management
Switched From :
Also Considered :
Integrated with :
  • Ease of use
  • Features & functionality
  • Customer support
  • Value for money
  • Integrations
  • On-boarding
  • Overall ratings
9 User Score
User Recommendation Score
Licensing & Deployment
  • Cloud Hosted
  • Web-based
  • iPhone/iPad
  • Android
  • Windows
  • Mac
Support
  • Chat
  • Phone
Knowledge Base
  • Help Guides
  • Video Guides
  • Blogs
  • Whitepapers
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