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by 500apps

What is NinjaChat?

NinjaChat by 500apps is a Live Chat Software. It offers your website's users the best customer service. It helps to engage website visitors by integrating live chat with many channels of contact, including text, Facebook, WhatsApp, and many others. 500apps' All-in-One Business Suite includes Sales, Marketing, HR & Ops, Developers (Engineering), Support, Collaboration, and Productivity functional Suites for a fixed $14.99.

Top 5 Reasons to use the NinjaChat

1. Convert your visitors and provide real-time help from your website
2. Chat with your clients via voice, text, and video support.
3. BotUp provides 24/7 chatbot support and automates frequently requested inquiries.
4. Customize the chat theme to align with your website's design.
5. Connect NinjaChat to the built-in help desk software, Support.cc

500apps
2020
United States
  • Business-supplies-equipment
  • Human-resources
  • Marketing-advertising
  • Market-research
4 Industries
  • Dutch
  • English
  • French
  • Italian
  • Portuguese
  • Spanish
6 Languages
Industries
  • Business-supplies-equipment
  • Human-resources
  • Marketing-advertising
  • Market-research
Licensing & Deployment
  • Proprietary
  • Cloud Hosted
  • Web-based
  • Windows
  • Linux
Support
  • Email
  • Chat
  • Phone
  • Weekdays
    Support Days
    • Monday
    • Tuesday
    • Wednesday
    • Thursday
    • Friday
    Support Time
    • 00:00 to 23:45 (IST)
Training
  • Webinar
  • In-person
  • Documentation
Knowledge Base
  • Blogs
  • Webinars

NinjaChat Core Features

Focus of Live Chat Feature
  • Alerts/Notifications
  • Canned Responses
  • Chat Bots
  • File Transfers
  • Geo Targeting
  • Proactive Chat
  • Reports & Analytics
  • Secured Encryption
  • Visitor Tracking

NinjaChat Pricing

Pricing Type
  • Per User
Preferred Currency
  • USD ($)
Free Version
  • No
Free Trial
  • 14 Days Trial
Payment Frequency
  • Monthly Payment
  • Annual Subscription
Vendor pricing page
Plans & Packages
All-in-One Price
$14.99 Per Month
Features
  • 50 apps (Hosted in 6 locations)
  • 99.5% Guaranteed Global Uptime
  • 24/5 Email, Chat Support
  • Multiple Workspaces

NinjaChat Reviews

5.0 1 Review
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Biden Smith

NinjaChat delivers the best value , that we cannot obtain elsewhere.

The convenience and ease of use that NinjaChat provides is unbeatable. I can get a setup within minutes and connect my social media to the system, which makes it incredibly convenient for me to communicate with my customers through different platforms. I can easily manage my customers' requests through NinjaChat, so I can stay focused on other tasks, then respond to each inquiry. Additionally, NinjaChat has great customization features. I can use it as a live chat tool to interact with my visitors or use it as a chat tool to easily communicate with my remote employees. Overall, it is a great product for me to manage my business and I highly recommend it to others!

How long have you used NinjaChat?

8 Months

How frequently you use NinjaChat?

Daily

What do you like the most about NinjaChat?

Real-time, broad, on-the-go analytical data regarding our daily pool of website visitors and everyone else who has interacted with our customer care s

The offered data demonstrates to my team our strong areas, our weak spots, and the potential pitfalls we must avoid while engaging with our consumers.

What do you like the least about NinjaChat?

I have nothing to share. It is one of a handful of products I use at work that I believe gives the greatest benefits to myself and my coworkers.

Rating Breakdown

  • Ease of Use
  • Features
  • Customer Support
  • Overall Rating