NV Desk
Making Customer Interactions Delightful
It allows agents to handle cases and customer interactions from voice and digital channels from one unified case management screen -without additional CTI integration or connectors.
NV Desk has ready integrations available for Genesys, Cisco, Avaya, Five9, Dialpad, Webex, Zoom, Nice, and Amazon Connect contact centers.
NV Desk has ready integrations available for Genesys, Cisco, Avaya, Five9, Dialpad, Webex, Zoom, Nice, and Amazon Connect contact centers.
2008
United States
- Financial-services
- Government-relations
- Health-wellness-fitness
- Hospital-health-care
- Information-technology-services
- Insurance
- Telecommunications
- English
Industries
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Financial-services
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Government-relations
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Health-wellness-fitness
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Hospital-health-care
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Information-technology-services
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Insurance
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Telecommunications
Licensing & Deployment
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Proprietary
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Cloud Hosted
Support
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Email
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Chat
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Phone
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24x7 Support
Training
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Webinar
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In-person
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Documentation
Media
NV Desk Core Features
Focus of Help Desk Feature
- Analytics & Reporting
- Alerts
- Customer Review
- Customization
- Dashboards
- Document Storage
- Escalation
- Interaction Tracking
- Live Chat
- Multilingual
- SLA
- Ticketing Management
NV Desk Pricing
Pricing Type
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Per User
Preferred Currency
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USD ($)
Free Version
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No
Payment Frequency
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Monthly Payment
