OneHash Chat

OneHash Chat is an intuitive interface that is easy to use for both employees and customers. It is designed to improve the overall customer experience for agents. There are many productivity features built into OneHash Chat, so your employees can work more efficiently and effectively with one another without having to constantly switch between different apps on their devices.
Exchanging information with your coworkers about an interaction with a customer is time-consuming and difficult. OneHash Chat’s private notes and user mentions make this an effortless process. All you have to do is @mention and interact with your team members. Additionally, share a conversation with a colleague by mentioning them in a private note.
Automated customer service helps you save time and effort. OneHash Chat’s automated customer service feature allows businesses to answer customers' questions automatically, reducing the time businesses spend on customers. OneHash Chat’s automation will take care of you.