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Engage And Reward Your Customers

Paylode is a B2B SaaS platform that helps telecom and wireless companies increase customer engagement, retention, and lifetime value through branded perks and reward-driven experiences. Our plug-and-play solution allows companies to offer loyalty programs similar to T-Mobile Tuesdays — but fully white-labeled, live in days, and optimized for telecom.

Key Differentiators / Unique Value Proposition (USP)

1. White-labeled rewards platform built specifically for telecom
2. Perks marketplace with exclusive, pre-negotiated offers
3. Action-based rewards (e.g., "Add a line → unlock perks")
4. No competing brand presence, unlike traditional affiliate portals
5. Fully embeddable into existing mobile apps, portals, emails, and onboarding flows
6. Low IT lift, low code required — can launch in under a week
Paylode
2020
United States
  • Commercial-real-estate
  • Health-wellness-fitness
  • Hospitality
  • Nonprofit-organization-management
  • Real-estate
  • Retail
  • Telecommunications
7 Industries
  • English
1 Language
Industries
  • Commercial-real-estate
  • Health-wellness-fitness
  • Hospitality
  • Nonprofit-organization-management
  • Real-estate
  • Retail
  • Telecommunications
Licensing & Deployment
Support
  • Email
  • Chat
  • Phone
  • 24x7 Support
Training
  • Webinar
  • In-person
  • Documentation
Knowledge Base

Media

Paylode
Paylode

Paylode Core Features

Focus of Customer Loyalty Feature
  • Activity Tracking
  • CRM
  • Gift Card Management
  • Loyalty Cards
  • Loyalty Program
  • Member Portal
  • Membership Management
  • Referral Tracking
  • Reporting and Analytics
  • Rewards Management
  • AI Features

Paylode Pricing

Pricing Type
  • Contact Vendor
Preferred Currency
  • USD ($)
Free Version
  • Yes
Payment Frequency
  • Monthly Payment
Vendor pricing page Get Free Trial

Paylode Reviews

5.0 2 Reviews
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Cathy Cottrell

Game-Changer in Telecom Customer Engagement and Retention

Implementing Paylode has transformed our approach to customer rewards. Unlike traditional loyalty solutions, Paylode allowed us to set targeted rewards tied directly to customer actions, such as adding lines and upgrading plans. The curated marketplace of pre-negotiated perks was a major time-saver for our team. Integration was seamless into our existing platforms, ensuring brand consistency and data security. For telecom providers looking for actionable insights and a powerful retention tool, Paylode is unmatched.

What was the project name that you have worked with Paylode?

Customer Loyalty Software

How long have you used Paylode?

3 Years

How frequently you use Paylode?

Monthly

How do you find pricing of Paylode?

mid-tier

What do you like the most about Paylode?

The “Boost” technology feature, which unlocks rewards after specific customer actions, has directly improved our ARPU and retention metrics.

What do you like the least about Paylode?

Nothing

Rating Breakdown

  • Ease of Use
  • Features
  • Customer Support
  • Overall Rating
Jake Perlman

Transforming telecom loyalty — finally, a program that works

Our overall experience with Paylode has been highly positive. From the start, the platform made it easy to design and launch a loyalty program that felt modern, flexible, and aligned with our brand. It allowed us to move away from traditional discount-based approaches and instead focus on driving meaningful customer behaviors. The integration process with our CRM and app was smooth, and the team provided consistent, hands-on support throughout. Most importantly, the results spoke for themselves—significantly reduced churn and increased ARPU among engaged users. Paylode delivered exactly what we needed to evolve our retention strategy.

What was the project name that you have worked with Paylode?

Customer Loyalty Software

How long have you used Paylode?

6 Months

How frequently you use Paylode?

Daily

How do you find pricing of Paylode?

mid-tier

What do you like the most about Paylode?

What we appreciated most was Paylode’s ability to align loyalty with real subscriber behavior. Instead of relying on broad discounts, we could incentivize specific actions like eSIM activations and autopay sign-ups. This approach not only protected our margins but also delivered measurable impact on retention and revenue. The ease of integration and quality of support were also standout aspects.

What do you like the least about Paylode?

There wasn’t anything major we disliked. If anything, having more advanced real-time analytics and deeper segmentation options in the dashboard would add even more value. But overall, these are minor suggestions in an otherwise seamless and effective experience.

Rating Breakdown

  • Ease of Use
  • Features
  • Customer Support
  • Overall Rating