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Call Center Software and Phone System for Salesforce

Leverage Salesforce call routing to automatically connect callers to the right rep based on Salesforce data like: Case Owner, Contact or Account Owner.Reduce average handle time by instantly providing call center agents with deep visibility into who is calling, why, via which line and all past customer interactions. Leverage powerful screen pop technology to quickly navigate to open cases, customer records and more.
PhoneIQ
Licensing & Deployment
  • Cloud Hosted
  • Web-based
  • iPhone/iPad
  • Android
  • Windows
  • Mac
Support
  • Chat
  • Phone
Knowledge Base
  • Help Guides
  • Video Guides
  • Blogs
  • Webinars
  • Case Studies
  • Whitepapers
  • On-Site Training

PhoneIQ Core Features

Focus of Call Center Feature
  • Call Logging
  • Call Recording
  • Call Scripting
  • Campaign Management
  • Interactive Voice Response
  • Manual Dialer
  • Predictive Dialer
  • Queue Management
  • Voicemail

PhoneIQ Pricing

Pricing Type
  • Flat Rate
Free Version
  • No
Free Trial
  • 7 Days Trial
Payment Frequency
  • Monthly Payment
  • Annual Subscription
Vendor pricing page
Plans & Packages
Standard
$15 Per Month

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