PhoneIQ

Call Center Software and Phone System for Salesforce

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Leverage Salesforce call routing to automatically connect callers to the right rep based on Salesforce data like: Case Owner, Contact or Account Owner.Reduce average handle time by instantly providing call center agents with deep visibility into who is calling, why, via which line and all past customer interactions. Leverage powerful screen pop technology to quickly navigate to open cases, customer records and more.
PhoneIQ

Screenshot & Video

1/2

LICENSING & DEPLOYMENT

  • Cloud Hosted
  • Web-based
  • iPhone/iPad
  • Android
  • Windows
  • Mac

SUPPORT

  • Chat
  • Phone

Knowledge Base

  • Help Guides
  • Video Guides
  • Blogs
  • Webinars
  • Case Studies
  • Whitepapers
  • On-Site Training

PhoneIQ Core Features

Call Center

  • Call Logging
  • Call Recording
  • Call Scripting
  • Campaign Management
  • Interactive Voice Response
  • Manual Dialer
  • Predictive Dialer
  • Queue Management
  • Voicemail

PhoneIQ Pricing

Pricing Type

  • Flat Rate

Free Version

  • No

Payment Frequency

  • Monthly Payment
  • Annual Subscription
Vendor pricing page
  • 7 Days Trial

Plans & Packages

Standard
$15 Per Month

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