Overview
PiHappiness
piHappiness is a Comprehensive Real-time Customer Feedback App & Software, measuring Customer Satisfaction. The Customer Service Software Uses Multiple Metrics like Emoticons, NPS scores, Feedback Categories, and Reasons, Single and Multiple Questionnaires and Open Text Using Tablets, iPads, Online Surveys to capture Customer Satisfaction. With Customized Reports and Dashboards, Access Real-time Feedback, Analyze and Act Swiftly to Resolve Issues Instantly and Efficiently.

piHAPPINESS is a valuable tool for customer-centric businesses to capture customer feedback and offers a measure of customer satisfaction. The feedback software accounts for seamless and flawless capture of customer feedback. piHappiness has a range of applications that include:

Collecting and Building Feedbacks and Surveys

piHappiness survey builder assists in building beautiful and customized surveys.

Multi-Channel Feedback: Captures customer feedback via multiple modes including Android Tablets, iPads, Automated Kiosks, and Web.

Multi-Lingual Feedback: The feedback software supports more than 90+ languages and enables the customer to give feedback in their desired language.

Customizable Reports and Robust analytics

piHappiness offers customizable reports and allows to view reports in multiple forms for easy interpretation of data. Receive real-time customer feedback round the clock for a whole year. Schedule to receive daily, weekly and monthly feedback reports delivered to your inbox and keep track of customer feedback round the clock.

Robust analytics helps gain critical insights offering comprehensive customer experience and satisfaction.

Drill-down Reports and Resolves Issues

Analyze data focus on areas that warrant improvement based on customer feedback. Act swiftly and resolve the issues efficiently to improve customers delight.
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piHappiness
piHappiness
Core Features
Customer Service Features
  • Self-Service Portal
Customer Experience Features
  • Customer Segmentation
  • Dashboard
  • Feedback Management
  • Knowledge Management
  • Multi-Channel Data Collection
  • Predictive Analytics
  • Operations Management
  • Sentiment Analysis
  • Survey/Poll Management
  • Text Analysis
Pricing
Pricing Type
Flat Rate
Free Version
No
Payment Frequency
Monthly Payment, Annual Subscription, Quote Based
Vendor pricing page
30 Days Trial
Plans & Packages
Standard
$49.99 Per Month
Customer Reviews
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Licensing & Deployment
  • Cloud Hosted
  • On Premises
  • Web-based
  • iPhone/iPad
  • Android
  • Windows
  • Mac
  • Linux
Support
  • Chat
  • Phone
Knowledge Base
  • Help Guides
  • Video Guides
  • Blogs
  • Infographics
  • On-Site Training