QEvalPro
Customizable Call Center Solutions
QEval Pro is an AI-powered quality monitoring and performance management platform tailored for modern contact centers.
It empowers teams with omnichannel evaluation, real-time dashboards, and automated QA workflows to drive operational excellence. With seamless CRM integration, speech analytics, and PCI-compliant redaction, QEval enables smarter coaching, ensures compliance, and delivers data-driven insights that elevate both agent performance and customer experience.
It empowers teams with omnichannel evaluation, real-time dashboards, and automated QA workflows to drive operational excellence. With seamless CRM integration, speech analytics, and PCI-compliant redaction, QEval enables smarter coaching, ensures compliance, and delivers data-driven insights that elevate both agent performance and customer experience.
2021
United States
- Bpo
- Information-technology-services
- Telecommunications
- English
Industries
-
Bpo
-
Information-technology-services
-
Telecommunications
Licensing & Deployment
-
Proprietary
-
Cloud Hosted
-
iPhone/iPad
-
Android
-
Windows
Support
-
Email
-
Chat
-
Phone
-
24x7 Support
Knowledge Base
-
Help Guides
-
Video Guides
-
Blogs
-
Webinars
Media
QEvalPro Core Features
Focus of Call Center Feature
- Call Logging
- Call Recording
- Call Scripting
- Campaign Management
- Conference Calling
- Escalation Management
- Interactive Voice Response
- Manual Dialer
QEvalPro Pricing
Pricing Type
-
Contact Vendor
Preferred Currency
-
USD ($)
Free Version
-
No
Free Trial
-
30 Days Trial
Payment Frequency
-
Quote Based
