BEST TICKETING SYSTEM FOR SMALL BUSINESS

Customer service help desk ticketing software for small business including cloud (Saas) and downloadable version. - it ready help desk - downloadable version - Saas web based version - Ecommerce ready - Multi-site (multi-store) connection - Multivendor ready help desk - Easy to use, 10 min to setup - Everything you need to start supporting customers. Ecommerce ready customer help desk ticketing system is the best solution to organize customer support service for your online or multivendor store, for small business or medium. Re:Desk ticketing software shows order details in case customer contacted you through your ecommerce online store or defined order number through the contact form.
Re:Desk
Licensing & Deployment
  • Cloud Hosted
  • Web-based
  • Windows
  • Mac
Knowledge Base
  • Help Guides
  • Video Guides
  • Blogs

Media

Re:Desk Core Features

Focus of Help Desk Feature
  • Analytics & Reporting
  • Alerts
  • Customer Review
  • Dashboards
  • Email Integration
  • Escalation
  • Interaction Tracking
  • Knowledge Base
  • Response Template
  • Ticketing Management
Focus of Customer Service Feature
  • Alerts/Notifications
  • Help Desk
  • Knowledge Base
  • Self-Service Portal
Focus of Service Desk Feature
  • Change Management
  • CMDB
  • Incident Management
  • Knowledge Base
  • Reports
  • Self Service Portal

Re:Desk Pricing

Pricing Type
  • Flat Rate
Free Version
  • Yes
Free Trial
  • 30 Days Trial
Payment Frequency
  • One-Time Payment
  • Free
Plans & Packages
Standard
$250 One-time

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