Rescue

Remote support has never felt closer.

4.7 3 Reviews
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Rescue scales to deliver flexible, reliable remote support no matter how big your business is – or how fast it grows. It's about more than tackling tech issues. It's about saving time and money, and boosting efficiencies across your company, just like these Rescue customers.


LogMeIn

Screenshot & Video

1/1

LICENSING & DEPLOYMENT

  • Cloud Hosted
  • iPhone/iPad
  • Android
  • Windows
  • Mac

Knowledge Base

  • Help Guides
  • Video Guides
  • Blogs
  • Webinars
  • Infographics

Rescue Core Features

Remote Support

  • Employee Development
  • Job Costing
  • Data Sharing
  • Diagnostic tools
  • Real-Time Chat
  • Remote Access/Control
  • Secure Sharing

Rescue Pricing

Pricing Type

  • Flat Rate

Free Version

  • No

Payment Frequency

  • Annual Subscription
  • Quote Based
Vendor pricing page
  • 14 Days Trial

Plans & Packages

Standard
$108.25 Per Month

Rescue Reviews

4.7 3 Reviews
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LogMeIn Rescue is a solid remote software, but is expensive.

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Review Summary

I've been using LMI Rescue for over 10 years, and there hasn't been many changes to the GUI. It is very stable, easy for both the end-user and technician. The technician has 2 ways to get connected: 1) through the LMI Rescue Console (App) 2) using a Browser Based URL It is a fairly light software, no lagging/delays, and does not slow the machine down. It comes with the major functionality of: 1) File Transfer 2) Chat with user 3) Reboot machine and remain connected 4) Annotate on client machine 5) Blank screen while technician is working on it

How long have you used Rescue?

10 Months

How frequently you use Rescue?

Daily

Powerful one off tool for support with those folks not already linked in

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Review Summary

We use LogMeIn Central for most of our users, but Rescue is great for either users that aren't yet on Central or for dealing with 3rd party customers or remote users that we can't connect to.

Which features have you used in Rescue?

Remote Support Software

How long have you used Rescue?

5 Years

How frequently you use Rescue?

Monthly

Most versatile remote support software

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Review Summary

Our company oversees the maintenance of computers on various companies. When our customers encounter any problem with their computers, in that case, we use Rescue software by LogMeIn to fix their computers remotely. This has overall reduced the time and cost for customer support, while also increasing their satisfaction.
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