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Sapling sits on top of CRMs and messaging platforms to help agents more efficiently compose personalized responses. Managers gain conversational insights to coach and prepare teams. Sapling Suggest retrieves relevant responses from a team knowledge bank and allows agents to respond more quickly to customer inquiries by simply clicking on the desired response. Empower agents instead of providing brittle, decision tree-based chatbots. Autocomplete Everywhere provides deep learning-powered autocomplete suggestions across all messaging platforms, allowing agents to respond to customers more quickly. Sapling Suggest will automatically suggest responses on customer chats or helpdesk tickets by matching customer inquiries with relevant replies. Manage higher inbound volumes effortlessly.
- Education-management
- Financial-services
- Higher-education
- English
Screenshot & Video
LICENSING & DEPLOYMENT
- Proprietary
- Cloud Hosted
- Windows
- Mac
SUPPORT
- Email
- Phone
- 24x7 Support
Training
- Webinar
Knowledge Base
- Help Guides
- Video
- Blog
Sapling Core Features
Sapling Pricing
Pricing Type
-
Flat Rate
Preferred Currency
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USD ($)
Free Version
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Yes
Payment Frequency
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Monthly Payment
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Quote Based
Vendor pricing page
-
30 Days Trial
Plans & Packages
PRO
$25 Per Month
Sapling Reviews
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