ServiceTonic

Help Desk Software Aligned with ITIL

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ServiceTonic is a Service Automation and Management Software available both on the cloud and on premise..

If you are looking for a powerful, yet flexible and affordable solution for automating your services, ServiceTonic is your choice.ServiceTonic is 100% web based and can be used to automate Incident Management, Customer Service and IT Service Management.

ServiceTonic is the powerful, flexible, easy-to-use, ITIL-aligned Service Desk and corporate service software.
A unique automation and service management platform with a high level of configuration without the need for programming.


ServiceTonic
2005
Spain
7 Industries
1 Language

Screenshot & Video

1/3

LICENSING & DEPLOYMENT

  • Proprietary
  • Cloud Hosted
  • On Premises

SUPPORT

  • Phone
  • 24x7 Support

ServiceTonic Core Features

Help Desk

  • Analytics & Reporting
  • Alerts
  • Customer Review
  • Customization
  • Dashboards
  • Document Storage
  • Email Integration
  • Escalation
  • Interaction Tracking
  • Knowledge Base
  • Live Chat
  • Multi-Channel
  • Multilingual
  • Response Template
  • SLA
  • Ticketing Management

ServiceTonic Pricing

Pricing Type

  • Contact Vendor

Preferred Currency

  • USD ($)

Free Version

  • Yes

Payment Frequency

  • Quote Based

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