ServiceWise
ITSM Software that improves efficiency across different departments.
ServiceWise is a completely customizable internal helpdesk and IT Service Management (ITSM) solution. ServiceWise focuses on providing the highest level of service to your customers. Introducing the all-new LiveSync feature, customers can now chat live with support or request a meeting in a single click. No matter whether you are a 15-person or 5,000-person support organization, ServiceWise is a powerful and proven solution that enables you to automate and streamline your IT services and help desk activities with configurable workflows, process management, email notifications, and a searchable knowledgebase.
1995
United States
- Information-technology-services
- English
Industries
- Information-technology-services
Licensing & Deployment
- Proprietary
- Cloud Hosted
- On Premises
- Web-based
- Windows
Support
- Email
- Phone
- 24x7 Support
Training
- In-person
Knowledge Base
- Help Guides
- Video Guides
- Webinars
- Whitepapers
Media
ServiceWise Core Features
Focus of Help Desk Feature
- Analytics & Reporting
- Customer Review
- Customization
- Email Integration
- Escalation
- Live Chat
- Multilingual
- SLA
- Ticketing Management
ServiceWise Pricing
Pricing Type
- Flat Rate
Preferred Currency
- USD ($)
Free Version
- No
Free Trial
- 30 Days Trial
Payment Frequency
- Monthly Payment
Plans & Packages
Standard
$20 Per Month
ServiceWise Reviews
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