Shelf
Answer Automation for a Changing Workplace
Shelf frees companies from the complexities of knowledge management with AI, so employees can do a better job and always find the answers they need. MerlinAI actively listens and suggests answers, responses, recommendations and decision tree content to help drill down to the most accurate solution. Remote workers and agents are also free to browse through your company’s entire content library directly in the tools they use most. Shelf modernizes and centralizes the knowledge tech stack, integrating all your sources, then pushing content and answers everywhere your employees work.
Licensing & Deployment
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Cloud Hosted
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Web-based
Knowledge Base
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Help Guides
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Video Guides
Shelf Core Features
Focus of Knowledge Management Feature
- Access Control
- Cataloging/Categorization
- Collaboration
- Discussion Boards
- Knowledge Base Management
- Search/Filter
- Self Service Portal
Shelf Pricing
Pricing Type
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Contact Vendor
Free Version
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No
Payment Frequency
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Quote Based
Shelf Reviews
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