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AI Phone BOT

SimboConnect is an Intelligent Virtual Assistant and workflow automation for both small and large healthcare providers. It is a SaaS platform automating both INBOUND as well as OUTBOUND phone calls. The Bot interacts with patients over phone taking care of simple to complex queries including appointments, medical refills, on-call requests, callback requests, custom orders, referrals, office directions, timings etc. It can close some requests by itself and remaining it will assign to the relevant staff, ensuring no tasks or appointments are missed.

SimboConnect summarizes patient conversation as structured opening doors for limitless automation and analytics. SimboConnect comes with 360-degree follow-up dashboard with full patient phone communications history managed at one place.

SimboConnect is a patient delight as there is no wait times or clunky IVRs. Healthcare practices and hospitals love it as they no longer miss any patient calls and appointment requests.

Simbo AI
2019
United States
  • Hospital-health-care
  • Medical-practice
2 Industries
  • English
  • Spanish
2 Languages
Industries
  • Hospital-health-care
  • Medical-practice
Licensing & Deployment
  • Proprietary
  • On Premises
  • Web-based
  • iPhone/iPad
  • Android
  • Windows
  • Mac
Support
  • Email
  • Phone
  • 24x7 Support
Training
  • Webinar
  • In-person

Media

SimboConnect

SimboConnect Core Features

Focus of Call Center Feature
  • Call Logging
  • Call Recording
  • Interactive Voice Response
  • Predictive Dialer
  • Queue Management
  • Reporting & Analytics

SimboConnect Pricing

Pricing Type
  • Usage Based
Preferred Currency
  • USD ($)
Free Version
  • Yes
Free Trial
  • 7 Days Trial
Payment Frequency
  • Monthly Payment
Vendor pricing page

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