SimpleHelp is the simplest way for support professionals to help customers anywhere

Your customers can request support in just two clicks: Download and Run. The support application gathers information from your customer and their computer and adds them to your support queue. In seconds your technicians can view and control their computer. SimpleHelp includes advanced file transfer capabilities to copy files to and from the remote machine, a diagnostics mode to better understand performance-related issues, and the ability to automate tasks using predefined scripts contained in your toolbox.
Simplehelp
Licensing & Deployment
  • Cloud Hosted
  • Web-based
  • Windows
  • Mac
  • Linux
Knowledge Base
  • Help Guides
  • Blogs

Simplehelp Core Features

Focus of Remote Desktop Feature
  • Audio/Video Calls
  • File Sharing
  • Real Time Chat
  • Remote Access
  • Operations Management
  • Screen Sharing
  • Session Recording
  • Session Transfer
Focus of Remote Support Feature
  • Audio/Video Calls
  • Collaboration
  • Data Sharing
  • Diagnostic tools
  • Real-Time Chat
  • Remote Access/Control
  • Remote Printing
  • Screen Sharing
  • Session Recording
Focus of Remote Work Feature
  • Audio/Video Calls
  • Collaboration
  • Employee Monitoring
  • File Sharing
  • Live Chat
  • Meeting Management
  • Remote Access
  • Reporting & Analytics
  • Security

Simplehelp Pricing

Pricing Type
  • Flat Rate
Free Version
  • Yes
Payment Frequency
  • Monthly Payment
  • Free
Plans & Packages
Standard
$300 One-time

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