Simplehelp

Deployment

WindowsMacLinuxWeb-based

Best for

SmallMediumLarge

Overview

About Simplehelp

Your customers can request support in just two clicks: Download and Run. The support application gathers information from your customer and their computer and adds them to your support queue. In seconds your technicians can view and control their computer. SimpleHelp includes advanced file transfer capabilities to copy files to and from the remote machine, a diagnostics mode to better understand performance-related issues, and the ability to automate tasks using predefined scripts contained in your toolbox.

At a glance

Software information

Industries served, licensing and the support Simplehelp provides.

Licensing

  • Monthly Payment
  • Free
  • Free version

Support

  • Email
  • Online (Ticket)

Training

  • Help Guides
  • Blogs

Knowledge Base

  • Help Guides
  • Blogs

Capabilities

Simplehelp features

The full feature set, grouped by module.

Remote Desktop Software

  • Audio/Video Calls
  • File Sharing
  • Real Time Chat
  • Remote Access
  • Operations Management
  • Screen Sharing
  • Session Recording
  • Session Transfer

Remote Support Software

  • Audio/Video Calls
  • Collaboration
  • Data Sharing
  • Diagnostic tools
  • Real-Time Chat
  • Remote Access/Control
  • Remote Printing
  • Screen Sharing
  • Session Recording

Remote Work Software

  • Audio/Video Calls
  • Collaboration
  • Employee Monitoring
  • File Sharing
  • Live Chat
  • Meeting Management
  • Remote Access
  • Reporting & Analytics
  • Security

Plans

Simplehelp pricing

Price Type
One-time
Free Version
Yes
Payment Frequency
Monthly Payment, Free
Standard$300 / one-time

Media

Screenshots & video

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