SimpleHelp is the simplest way for support professionals to help customers anywhere
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Simplehelp Overview

Your customers can request support in just two clicks: Download and Run. The support application gathers information from your customer and their computer and adds them to your support queue. In seconds your technicians can view and control their computer. SimpleHelp includes advanced file transfer capabilities to copy files to and from the remote machine, a diagnostics mode to better understand performance-related issues, and the ability to automate tasks using predefined scripts contained in your toolbox.

Simplehelp Core Features

Remote Desktop Features
  • Audio/Video Calls
  • File Sharing
  • Real Time Chat
  • Remote Access
  • Operations Management
  • Screen Sharing
  • Session Recording
  • Session Transfer
Remote Support Features
  • Audio/Video Calls
  • Collaboration
  • Data Sharing
  • Diagnostic tools
  • Real-Time Chat
  • Remote Access/Control
  • Remote Printing
  • Screen Sharing
  • Session Recording
Remote Work Features
  • Audio/Video Calls
  • Collaboration
  • Employee Monitoring
  • File Sharing
  • Live Chat
  • Meeting Management
  • Remote Access
  • Reporting & Analytics
  • Security

Simplehelp Pricing

Pricing Type
Flat Rate
Free Version
Payment Frequency
Monthly Payment, Free
Plans & Packages
$300 One-time
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Licensing & Deployment
  • Cloud Hosted
  • Web-based
  • Windows
  • Mac
  • Linux
Knowledge Base
  • Help Guides
  • Blogs
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