SmarterTrack

The Online Help Desk You Need

5.0 1 Reviews
Visit website
Write a Review
Unclaimed Profile
Deliver unparalleled customer service, improve productivity, reduce overall support and customer service costs, and consolidate all communication in one location, for analysis and compliance needs. SmarterTrack allows you to improve customer service while better utilizing employees across your business and brands. In addition, SmarterTrack is available as an on-premise installation that you fully manage, or as a Hosted Solution
SmarterTools

Screenshot & Video

1/1

LICENSING & DEPLOYMENT

  • Cloud Hosted
  • On Premises
  • Web-based
  • Windows

Knowledge Base

  • Help Guides
  • Video Guides
  • Blogs
  • On-Site Training

SmarterTrack Core Features

Help Desk

  • Analytics & Reporting
  • Customer Review
  • Customization
  • Dashboards
  • Email Integration
  • Escalation
  • Knowledge Base
  • Live Chat
  • Multi-Channel
  • SLA
  • Ticketing Management

SmarterTrack Pricing

Pricing Type

  • Flat Rate

Free Version

  • No

Payment Frequency

  • Monthly Payment
  • Annual Subscription
  • Quote Based
Vendor pricing page
  • 30 Days Trial

Plans & Packages

Standard
$20 Per Month

SmarterTrack Reviews

5.0 1 Reviews
  • Relevance
  • Most Recent
  • Rating: high to low
  • Rating: low to high
Write a Review

SmarterTrack is an online customer service platform that provides a comprehensive suite of tools for managing customer inquiries and processes.

Rating Breakdown

  • Ease of Use
  • Features
  • Customer Support
  • Overall Rating

Share it on

Review Summary

Absolutely amazing solution. it easily integrates with other systems and gets the job done nicely and perfectly. Almost everything is available here for the support system which makes it a great tool for better customer support.

Which features have you used in SmarterTrack?

Help Desk Software

How long have you used SmarterTrack?

8 Months

How frequently you use SmarterTrack?

Daily

What do you like the most about SmarterTrack?

It is easy to use and has a user-friendly interface.

Provides a range of features to help any business.

It has powerful reporting capabilities.

What do you like the least about SmarterTrack?

My all issues have been fixed by the team so nothing to dislike.

This profile is not claimed

Do you own or represent this business? Enter your business email to claim your GoodFirms profile.