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SonicView provides proof of calls for dispute resolution and testimonial recordings, such as client/witness depositions for better and more efficient resolution. Training of agents using real-world situations; scoring, grading and call comparison to analyze agent performance. Recording calls ensures best practices and training. Important proof for phone-based transactions. A robust, scalable call recording platform to transform your contact center.
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LICENSING & DEPLOYMENT
- Cloud Hosted
- Windows
Knowledge Base
- Help Guides
- Blogs
SonicView Pricing
Pricing Type
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Contact Vendor
Free Version
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No
Payment Frequency
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Monthly Payment
SonicView Reviews
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