Turn your calls into actionable insights.

SonicView provides proof of calls for dispute resolution and testimonial recordings, such as client/witness depositions for better and more efficient resolution. Training of agents using real-world situations; scoring, grading and call comparison to analyze agent performance. Recording calls ensures best practices and training. Important proof for phone-based transactions. A robust, scalable call recording platform to transform your contact center.






Provana
Licensing & Deployment
  • Cloud Hosted
  • Windows
Knowledge Base
  • Help Guides
  • Blogs

SonicView Core Features

Focus of Telephony Feature
  • Call Center Management
  • Call Monitoring
  • Contact Management
  • VoIP

SonicView Pricing

Pricing Type
  • Contact Vendor
Free Version
  • No
Payment Frequency
  • Monthly Payment

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