Get ready for effortless conversations with your customers

Easy, efficient, engaged and personalized - Sparkcentral enables the future of digital customer engagement in every step of your customer journey. Make connections with your target audience seamlessly on any messaging channel. Your customers want to reach you on a variety of digital messaging channels, including Social Media, WhatsApp, Facebook Messenger, WeChat, Google, SMS … and along with your brands website or mobile app. Make your customer experience effortless by managing all your conversations in our Automated Message Distribution Platform. Sparkcentral by Hootsuite offers a SaaS platform for digital customer service: listen, support and engage with your customers on channels they love. We provide a turnkey enterprise contact solution integrating a wide range of asynchronous communication channels.
Sparkcentral
2012
United States
1 Industry
6 Languages
Industries
  • Marketing-advertising
Licensing & Deployment
  • Proprietary
  • Cloud Hosted
  • Web-based
  • iPhone/iPad
  • Android
Support
  • Email
  • 24x7 Support
Training
  • Webinar
Knowledge Base
  • Help Guides
  • Video Guides
  • Blogs
  • Webinars

Media

Sparkcentral

Sparkcentral Core Features

Focus of Collaboration Feature
  • Audio/Video Chats
  • Calendar Management
  • Document Management
  • Project Management
  • Synchronous Editing
  • Task Management
Focus of Social Media Marketing Feature
  • Collaboration
  • Content Curation
  • Engagement
  • Multi-Account Management
  • Publishing Management
  • Scheduling
  • Social Analytics
  • Team Management
Focus of Social Networking Feature
  • Advertising Management
  • Social Media Management
Focus of Customer Engagement Feature
  • Communication Management
  • Feedback Management
  • Reporting/Analytics
  • Video Support
Focus of Conversational Marketing Platform Feature
  • Audience Targeting
  • Chatbot
  • Email Automation
  • Group Messaging
  • Human Handover
  • Live Chat
  • Multi-Channel Communication

Sparkcentral Pricing

Pricing Type
  • Flat Rate
Preferred Currency
  • USD ($)
Free Version
  • Yes
Free Trial
  • 30 Days Trial
Payment Frequency
  • Monthly Payment
  • Quote Based

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