Support.cc

Write a Review|Claimed profile
United States HQFounded 2020

Deployment

Overview

About Support.cc

What is Support.cc?

Support.cc is an all-in-one helpdesk system that can assist you in developing a reputation for providing exceptional customer support and resolving issues quickly and efficiently. In addition to this, it makes the management of your connections and challenges much simpler. This software will save all of your contacts' information in a centralized location, making it easy to preserve, organize, maintain, and update as necessary.

Top 5 Reasons to use the Support.cc

1. All your support tickets may be managed in a single place.
2. Support customers using a variety of mediums, including e-mail, live chat, telephone, an online knowledge base, and social media.
3. Create automation rules to facilitate quicker resolutions and routing.
4. CRM integrations provide a 360-degree view of customer data.
5. Enable self-support for your customers through the brandable knowledge base

At a glance

Software information

Industries served, licensing and the support Support.cc provides.

Industries

  • Human-resources
  • Marketing-advertising
  • Market-research
  • Real-estate
  • Staffing-recruiting

Licensing

  • Proprietary
  • Monthly Payment
  • Annual Subscription
  • Free trial

Support

  • Email
  • Live Chat
  • Phone
  • Support daysMondayTuesdayWednesdayThursdayFridaySupport time00:00 to 23:45 (IST)

Training

  • Webinar

Knowledge Base

  • Blog
Languages (6)
DutchEnglishFrenchItalianPortugueseSpanish
No reviews submitted yet.
Be the first one to review

Capabilities

Support.cc features

The full feature set, grouped by module.

Help Desk Software

  • Analytics & Reporting
  • Alerts
  • Customer Review
  • Customization
  • Dashboards
  • Email Integration
  • Escalation
  • Interaction Tracking
  • Knowledge Base
  • Live Chat
  • Multi-Channel
  • Multilingual
  • Response Template
  • Ticketing Management

Ticketing Software

  • Customer Portal
  • Reporting & Analysis
  • Ticket Reservations

Remote Support Software

  • Client Management
  • Collaboration
  • Customization
  • Real-Time Chat

Plans

Support.cc pricing

Free Version
No
Payment Frequency
Monthly Payment, Annual Subscription
Preferred Currency
USD ($)
Free Trial
14 Days
All-in-One Price$14.99 / month
  • 50 apps (Hosted in 6 locations)
  • 99.5% Guaranteed Global Uptime
  • 24/5 Email, Chat Support
  • Multiple Workspaces

Works with

Integrations

Support.cc connects with the tools your team already uses.

SendGridBrevoGmailAmazon SES

Media

Screenshots & video