Support.cc
Help Desk Software
What is Support.cc?
Support.cc is an all-in-one helpdesk system that can assist you in developing a reputation for providing exceptional customer support and resolving issues quickly and efficiently. In addition to this, it makes the management of your connections and challenges much simpler. This software will save all of your contacts' information in a centralized location, making it easy to preserve, organize, maintain, and update as necessary.
Top 5 Reasons to use the Support.cc
1. All your support tickets may be managed in a single place.
2. Support customers using a variety of mediums, including e-mail, live chat, telephone, an online knowledge base, and social media.
3. Create automation rules to facilitate quicker resolutions and routing.
4. CRM integrations provide a 360-degree view of customer data.
5. Enable self-support for your customers through the brandable knowledge base
Support.cc is an all-in-one helpdesk system that can assist you in developing a reputation for providing exceptional customer support and resolving issues quickly and efficiently. In addition to this, it makes the management of your connections and challenges much simpler. This software will save all of your contacts' information in a centralized location, making it easy to preserve, organize, maintain, and update as necessary.
Top 5 Reasons to use the Support.cc
1. All your support tickets may be managed in a single place.
2. Support customers using a variety of mediums, including e-mail, live chat, telephone, an online knowledge base, and social media.
3. Create automation rules to facilitate quicker resolutions and routing.
4. CRM integrations provide a 360-degree view of customer data.
5. Enable self-support for your customers through the brandable knowledge base
2020
United States
- Human-resources
- Marketing-advertising
- Market-research
- Real-estate
- Staffing-recruiting
- Dutch
- English
- French
- Italian
- Portuguese
- Spanish
Industries
-
Human-resources
-
Marketing-advertising
-
Market-research
-
Real-estate
-
Staffing-recruiting
Licensing & Deployment
-
Proprietary
-
Cloud Hosted
Support
-
Email
-
Chat
-
Phone
-
WeekdaysSupport Days
- Monday
- Tuesday
- Wednesday
- Thursday
- Friday
Support Time- 00:00 to 23:45 (IST)
Training
-
Webinar
Knowledge Base
-
Blog
Support.cc Core Features
Focus of Help Desk Feature
- Analytics & Reporting
- Alerts
- Customer Review
- Customization
- Dashboards
- Email Integration
- Escalation
- Interaction Tracking
- Knowledge Base
- Live Chat
- Multi-Channel
- Multilingual
- Response Template
- Ticketing Management
Support.cc Pricing
Pricing Type
-
Per User
Preferred Currency
-
USD ($)
Free Version
-
No
Free Trial
-
14 Days Trial
Payment Frequency
-
Monthly Payment
-
Annual Subscription
Plans & Packages
All-in-One Price
$14.99 Per Month
Features
- 50 apps (Hosted in 6 locations)
- 99.5% Guaranteed Global Uptime
- 24/5 Email, Chat Support
- Multiple Workspaces
