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Voice calls still account for over two thirds of contact centre interactions, and most cost contact centres are still voice-centric, relying on-premise PBX systems as the primary contact channel. However, 90% of consumers will visit a website or app before they make contact, with chat often the preferred contact option. Organisations continue to build out self-serve and digital user journeys, however traditional phone calls and contact centres are still fundamentally disconnected from websites and online user journeys.
Screenshot & Video
LICENSING & DEPLOYMENT
- Cloud Hosted
- Windows
- Mac
- Linux
SUPPORT
- Chat
- Phone
Knowledge Base
- Help Guides
- Video Guides
- Blogs
- Case Studies
Talkative Pricing
Pricing Type
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Flat Rate
Free Version
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No
Payment Frequency
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Monthly Payment
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Quote Based
Vendor pricing page
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14 Days Trial
Plans & Packages
Standard
$199 Per Month
Talkative Reviews
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