TileDesk

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Italy HQFounded 2020

Deployment

Web-basediPhone/iPadAndroid

Best for

SmallMediumLargeFreelancer

Overview

About TileDesk

Tiledesk is a Free and Open Source Live Chat with ChatBot. Build your own customer support with a multi-channel platform for Web, Android and iOS. It allows your agents to engage customers over websites and your Android and iPhone apps. That means you can build the best customer experience on the channels that your customers actually prefer. It creates a personal connection with customers looking for support. It’s a fast and effective way to offer help without interrupting their experience.

At a glance

Software information

Industries served, licensing and the support TileDesk provides.

Industries

  • Marketing-advertising

Licensing

  • Proprietary
  • Monthly Payment

Support

  • Live Chat
  • 24x7 Support

Training

  • Help Guides
  • Video Guides
  • Blogs
  • On-Site Training

Knowledge Base

  • Help Guides
  • Video
  • Blog
  • On-Site Training
Languages (1)
English
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Capabilities

TileDesk features

The full feature set, grouped by module.

Live Chat Software

  • Alerts/Notifications
  • Canned Responses
  • Chat Bots
  • File Transfers
  • Offline Form
  • Proactive Chat
  • Reports & Analytics
  • Secured Encryption

Chatbot Software

  • AI & Machine Learning Capabilities
  • Analytics and Reporting
  • Compliance and Privacy
  • Customizable Templates
  • Easy Integration
  • Multi-Channel Support
  • Multilingual Support
  • Personalization

Plans

TileDesk pricing

Free Version
No
Payment Frequency
Monthly Payment
Preferred Currency
USD ($)

Media

Screenshots & video