Take advantage of TouchpointCX and engage with your customers in real time

Organise all of your customer feedback data in an enterprise experience management platform with an easy-to-use interface.TouchpointCX combines dashboards with an interactive resolution system and a powerful analytics reporting function. Ensure feedback is sent to the right people to take immediate action and improve customer satisfaction and resolution.
Touchpoint
Licensing & Deployment
  • Cloud Hosted
  • Web-based
Knowledge Base
  • Help Guides
  • Video Guides

TouchpointCX Core Features

Focus of Customer Experience Feature
  • Customer Segmentation
  • Dashboard
  • Feedback Management
  • Knowledge Management
  • Multi-Channel Data Collection
  • Predictive Analytics
  • Operations Management
  • Sentiment Analysis
  • Survey/Poll Management
  • Text Analysis

TouchpointCX Pricing

Pricing Type
  • Contact Vendor
Free Version
  • No
Payment Frequency
  • Quote Based

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