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TouchpointCX

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Deployment

Web-based

Best for

Small

Overview

About TouchpointCX

Organise all of your customer feedback data in an enterprise experience management platform with an easy-to-use interface.TouchpointCX combines dashboards with an interactive resolution system and a powerful analytics reporting function. Ensure feedback is sent to the right people to take immediate action and improve customer satisfaction and resolution.

At a glance

Software information

Industries served, licensing and the support TouchpointCX provides.

Licensing

  • Quote Based

Support

  • Online (Ticket)
  • Business Hours

Training

  • Help Guides
  • Video Guides

Knowledge Base

  • Help Guides
  • Video Guides
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Capabilities

TouchpointCX features

The full feature set, grouped by module.

Customer Experience Software

  • Customer Segmentation
  • Dashboard
  • Feedback Management
  • Knowledge Management
  • Multi-Channel Data Collection
  • Predictive Analytics
  • Operations Management
  • Sentiment Analysis
  • Survey/Poll Management
  • Text Analysis

Plans

TouchpointCX pricing

Free Version
No
Payment Frequency
Quote Based
Vendor pricing page

Media

Screenshots & video

TouchpointCX screenshot

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