Unified PSA and work management software for agencies and IT firms.

UnitLook is a business management platform for project-based companies and service teams. It brings together five core areas: ticket and request tracking, Gantt-style project planning, workload and capacity visibility, time tracking tied to clients and projects, and team availability management.

Teams use UnitLook to see exactly where work stands, who's overloaded, and how delivery is progressing, without stitching together five different tools. A client portal gives customers visibility into their own requests, with SLA-related monitoring built in. Built-in reporting covers project and financial oversight, including profitability tracking, so managers see not just what's getting done but whether it's making money.

UnitLook fits agencies, IT consultancies, and service-based teams that bill by time or project and want one business management platform instead of a patchwork of task managers, spreadsheets, and time trackers.
2021
Croatia
3 Industries
2 Languages
Industries
  • Computer-software
  • Marketing-advertising
  • Information-technology-services
Licensing & Deployment
Support
  • Email
  • Chat
  • 24x7 Support

Media

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UnitLook Core Features

Focus of Help Desk Feature
  • Analytics & Reporting
  • Alerts
  • Dashboards
  • Document Storage
  • Email Integration
  • Escalation
  • Interaction Tracking
  • Multilingual
  • SLA
  • Ticketing Management
Focus of Project Management Feature
  • Alerts/Notifications
  • Collaboration
  • Document Management
  • Dashboard
  • Project Tracking
  • Project Planning
  • Reporting and Forecasting
  • Resource Management
  • Task Management
  • Timesheets
  • Workflow Management
Focus of Time Tracking Feature
  • Alerts/Notifications
  • Billable Hours
  • Billing & Invoicing
  • Offline Time Tracking
  • Reports & Analysis
  • Timesheet Management
  • Vacation/Leave Tracking

UnitLook Pricing

Pricing Type
  • Flat Rate
Preferred Currency
  • EUR (€)
Free Version
  • No
Payment Frequency
  • Monthly Payment
  • Annual Subscription
Pricing Description
UnitLook offers four tiers based on team size, not per-user pricing: Solo (up to 5 users) at €129/month, Starter (up to 10 users) at €229/month, Growth (up to 30 users) at €499/month, and Business (unlimited users) at custom pricing. All tiers include all 5 core modules. Annual billing saves 20%. No contract, cancel anytime. Prices exclude VAT. A free demo is available; no credit card required.

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UnitLook Integration

  • Email → Ticket automation (SMTP/IMAP)
  • Google Calendar sync
  • Outlook Calendar sync
  • Webhooks
  • REST API