Up Review

Write a Review|Claimed profile
France HQFounded 2023

Deployment

Overview

About Up Review

Up Review is an all-in-one review management platform designed for restaurants, hotels, retailers, and franchise networks. Businesses can collect Google reviews at the point of sale through QR codes or NFC tags, increasing both participation and visibility on search engines. The platform also offers gamified contests to encourage customer feedback, automated SMS/email campaigns, customizable branding, AI-assisted replies, and real-time performance tracking via a centralized dashboard.

Suitable for both independents and agencies, Up Review includes white-label and multi-account features to help businesses strengthen customer trust and grow their reputation online.

At a glance

Software information

Industries served, licensing and the support Up Review provides.

Industries

  • Libraries
  • Sports
  • Veterinary
  • Wine-spirits

Licensing

  • Proprietary
  • Monthly Payment
  • Free version

Support

  • Email
  • Live Chat
  • Phone
  • Support daysMondayTuesdayWednesdayThursdayFridaySupport time09:15 to 17:30 (ECT)

Training

  • In-person
  • Documentation

Knowledge Base

Languages (3)
EnglishFrenchSpanish
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Capabilities

Up Review features

The full feature set, grouped by module.

Review Management Software

  • Analytics & Insights
  • Campaign Management
  • Dashboard
  • Feedback Management
  • Response Management
  • Response Templates
  • Review Generation
  • Review Monitoring
  • Review Notifications
  • AI Features

Plans

Up Review pricing

Free Version
Yes
Payment Frequency
Monthly Payment
Preferred Currency
EUR (€)
Up Review offers flexible monthly or annual plans: Free – €0/month: 1 dynamic QR code, 50 scans, basic SMS/email campaigns. Starter – €29/month: unlimited scans, review management, AI replies (30 tokens), SMS/email campaigns, optional white-label. Pro – €89/month: unlimited scans, advanced review management, AI replies (100 tokens), gamified contests, optional white-label. Add-ons: extra QR codes (€10/month) and white-label branding (€20/month per location). Annual billing saves up to 25%.

Media

Screenshots & video