VICIdial

(0 Reviews)

THE MOST POPULAR OPEN-SOURCE CONTACT CENTER SOLUTION IN THE WORLD

The Vicidial Group is the creator and maintainer of the VICIdial Open Source Contact Center solution. We also offer VICIhost, a hosted contact center service for companies.You can find VICIdial in use at thousands of different companies and organizations all over the world.

VICIdial
(0 Reviews)
THE MOST POPULAR OPEN-SOURCE CONTACT CENTER SOLUTION IN THE WORLD
Product demo & screenshots
Core Features

Call Center Software Features

  • Call recording
  • Call barging
  • Voicemail, transcription and notifications
  • Automatic call distributor
  • Telephony
  • Disposition codes
  • Predictive dialer
  • Reporting/Analytics
  • Conference calling
  • Interactive voice response
  • Call queues
  • Campaign Management

Deployment

  • Open API
  • Cloud Hosted
  • On-Premise

Devices Supported

  • Windows
  • Android
  • Web-based
  • Mac
  • Linux
  • iPhone/iPad

Pricing Model

  • Free
  • Monthly Payment
  • Annual Subscription
  • Quote Based
  • One-Time Payment

Resources

  • Help Guides
  • Blogs
  • Case Studies
  • Video Guides
  • Webinars
  • Infographics
  • Whitepapers
  • On-Site Training

Support

  • Phone
  • Email
  • Online (Ticket)
  • Live Chat
  • Business Hours

Business Size

  • Small
  • Medium
  • Large
  • Freelancer
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Key Details
Starting Price:

Free version

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Software trial:

Available

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VICIdial

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