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FLEXIBLE SOFTWARE. FOCUSED SERVICE.

Vivantio is for all service teams looking to scale beyond simple ticketing, our highly configurable solutions deliver enterprise service management, without breaking the bank. Great service reaches well beyond your organization’s help desk: it permeates every department of entire organizations and can mean the difference between reaching and exceeding goals and coming up short. With the Vivantio Platform, we provide a service management solution that is competitively priced, flexible, and scalable, so you can improve service while reducing costs and know that your unique service vision will be supported into the future.
Vivantio
2003
United States
  • Information-technology-services
1 Industry
  • English
1 Language
Industries
  • Information-technology-services
Licensing & Deployment
  • Proprietary
  • Cloud Hosted
  • On Premises
  • Web-based
  • iPhone/iPad
  • Android
  • Windows
  • Mac
  • Linux
Support
  • Email
  • Chat
  • Phone
  • 24x7 Support
Training
  • In-person
Knowledge Base
  • Help Guides
  • Video Guides
  • Blogs
  • Webinars
  • Case Studies
  • Whitepapers
  • On-Site Training

Vivantio Core Features

Focus of Server Management Feature
  • Alerts/Notifications
  • Email Monitoring
  • History Tracking
  • Scheduling
Focus of Customer Engagement Feature
  • Communication Management
  • Community Management
  • Feedback Management
  • Reporting/Analytics
  • Self Services
Focus of ITSM Feature
  • Asset Management
  • Configuration Management
  • Customization and Flexibility
  • IT Release Management
  • Reporting and Analytics
  • Security and Compliance
  • Self-Service Portal
  • Service Level Management
Focus of CRM Feature
  • Contact Management
  • Collaboration Tools
  • Custom Dashboard
  • Forecasting & Analytics
  • Lead Management
  • Pipeline Management
  • Reporting
  • Security
  • Workflow Automation

Vivantio Pricing

Pricing Type
  • Per User
Preferred Currency
  • USD ($)
Free Version
  • No
Payment Frequency
  • Quote Based
Vendor pricing page
Plans & Packages
Basic
$42 Per Month

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