Vivantio

United States HQFounded 2003

Deployment

Web-basediPhone/iPadAndroidWindowsMacLinux

Best for

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Overview

About Vivantio

Vivantio is for all service teams looking to scale beyond simple ticketing, our highly configurable solutions deliver enterprise service management, without breaking the bank. Great service reaches well beyond your organization’s help desk: it permeates every department of entire organizations and can mean the difference between reaching and exceeding goals and coming up short. With the Vivantio Platform, we provide a service management solution that is competitively priced, flexible, and scalable, so you can improve service while reducing costs and know that your unique service vision will be supported into the future.

At a glance

Software information

Industries served, licensing and the support Vivantio provides.

Industries

  • Information-technology-services

Licensing

  • Proprietary
  • Quote Based

Support

  • Email
  • Live Chat
  • Phone
  • 24x7 Support

Training

  • In-person

Knowledge Base

  • Help Guides
  • Video Guides
  • Blogs
  • Webinars
  • Case Studies
  • Whitepapers
Languages (1)
English
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Capabilities

Vivantio features

The full feature set, grouped by module.

Server Management Software

  • Alerts/Notifications
  • Email Monitoring
  • History Tracking
  • Scheduling

Customer Engagement Software

  • Communication Management
  • Community Management
  • Feedback Management
  • Reporting/Analytics
  • Self Services

ITSM Software

  • Asset Management
  • Configuration Management
  • Customization and Flexibility
  • IT Release Management
  • Reporting and Analytics
  • Security and Compliance
  • Self-Service Portal
  • Service Level Management

CRM Software

  • Contact Management
  • Collaboration Tools
  • Custom Dashboard
  • Forecasting & Analytics
  • Lead Management
  • Pipeline Management
  • Reporting
  • Security
  • Workflow Automation

Plans

Vivantio pricing

Free Version
No
Payment Frequency
Quote Based
Preferred Currency
USD ($)
Basic$42 / month

Media

Screenshots & video

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