VoxDesk
Call Center Software
What is VoxDesk?
Voxdesk is software for call centers that lets organizations automate phone calls, increase the productivity of their teams, and provide better service to customers. The use of tools such as pre-recorded soundboards, automated voicemails, customizable call dispositions, timezone connect, and a strong dialer with advanced priority rules can help you enhance the number of calls that connect successfully. The dialer feature of the VoxDesk allows to screen answering machines, reduces agent wait time, and boosts connection.
Features of Voxdesk:
Dialer: Integrate VoxDesk dialer solutions to screen out answering machines, reduce agent wait time, and boost connections.
Call Recording: Consolidate your call records. Record outgoing calls for training, quality, etc. Derived results reveal user experience improvements.
Soundboards: Soundboards engage customers. Record messages in many languages and play them as needed to engage clients.
Voxdesk is software for call centers that lets organizations automate phone calls, increase the productivity of their teams, and provide better service to customers. The use of tools such as pre-recorded soundboards, automated voicemails, customizable call dispositions, timezone connect, and a strong dialer with advanced priority rules can help you enhance the number of calls that connect successfully. The dialer feature of the VoxDesk allows to screen answering machines, reduces agent wait time, and boosts connection.
Features of Voxdesk:
Dialer: Integrate VoxDesk dialer solutions to screen out answering machines, reduce agent wait time, and boost connections.
Call Recording: Consolidate your call records. Record outgoing calls for training, quality, etc. Derived results reveal user experience improvements.
Soundboards: Soundboards engage customers. Record messages in many languages and play them as needed to engage clients.
2020
United States
- Marketing-advertising
- Telecommunications
- Wholesale
- Dutch
- English
- French
- Italian
- Portuguese
- Spanish
Industries
-
Marketing-advertising
-
Telecommunications
-
Wholesale
Licensing & Deployment
-
Proprietary
-
Cloud Hosted
Support
-
Email
-
Chat
-
Phone
-
WeekdaysSupport Days
- Monday
- Tuesday
- Wednesday
- Thursday
- Friday
Support Time- 00:00 to 23:45 (IST)
Training
-
Webinar
-
In-person
-
Documentation
VoxDesk Core Features
Focus of Call Center Feature
- Call Logging
- Call Recording
- Call Scripting
- Campaign Management
- Conference Calling
- Escalation Management
- Interactive Voice Response
- Manual Dialer
- Predictive Dialer
- Queue Management
- Reporting & Analytics
- Voicemail
VoxDesk Pricing
Pricing Type
-
Per User
Preferred Currency
-
USD ($)
Free Version
-
No
Free Trial
-
14 Days Trial
Payment Frequency
-
Monthly Payment
-
Annual Subscription
Plans & Packages
All-in-One Price
$14.99 Per Month
Features
- 50 apps (Hosted in 6 locations)
- 99.5% Guaranteed Global Uptime
- 24/5 Email, Chat Support
- Multiple Workspaces
