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Watermelon

Conversational platform for the ultimate customer experience

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Watermelon was founded in Utrecht (September 2016) by Alexander Wijninga and Charl Haas to make customer service better and easier, for both the customer service employee and the customer. Together with their experienced team of 10+ employees they deliver a very successful platform for customer service (and sales) teams. Watermelon helps over 100 companies to improve or innovate their customer service and/or sales processes. The company’s ambition is to assist customer service teams worldwide to provide the best and most efficient service experience.
Watermelon wordt

Screenshot & Video

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LICENSING & DEPLOYMENT

  • Cloud Hosted
  • Web-based
  • iPhone/iPad
  • Android
  • Windows
  • Mac
  • Linux

SUPPORT

  • Chat
  • Phone

Knowledge Base

  • Help Guides
  • Video Guides
  • Blogs
  • Webinars

Watermelon Core Features

Live Chat

  • Alerts/Notifications
  • Canned Responses
  • Chat Bots
  • File Transfers
  • Proactive Chat
  • Reports & Analytics
  • Secured Encryption
  • Visitor Tracking

Watermelon Pricing

Pricing Type

  • Free

Payment Frequency

  • Monthly Payment
  • Annual Subscription
  • Free
Vendor pricing page

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