Watermelon
Conversational platform for the ultimate customer experience
Watermelon was founded in Utrecht (September 2016) by Alexander Wijninga and Charl Haas to make customer service better and easier, for both the customer service employee and the customer. Together with their experienced team of 10+ employees they deliver a very successful platform for customer service (and sales) teams. Watermelon helps over 100 companies to improve or innovate their customer service and/or sales processes. The company’s ambition is to assist customer service teams worldwide to provide the best and most efficient service experience.
Licensing & Deployment
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Cloud Hosted
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Web-based
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iPhone/iPad
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Android
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Windows
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Mac
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Linux
Support
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Chat
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Phone
Knowledge Base
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Help Guides
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Video Guides
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Blogs
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Webinars
Watermelon Core Features
Focus of Live Chat Feature
- Alerts/Notifications
- Canned Responses
- Chat Bots
- File Transfers
- Proactive Chat
- Reports & Analytics
- Secured Encryption
- Visitor Tracking
Watermelon Pricing
Pricing Type
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Free
Payment Frequency
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Monthly Payment
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Annual Subscription
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Free
Watermelon Reviews
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