ZoomInfo

Deployment

AndroidiPhone/iPadWeb-based

Best for

SmallMediumLargeFreelancer

Overview

About ZoomInfo

ZoomInfo empowers business-to-business sales, marketing, and recruiting professionals to hit their number by pairing best-in-class technology with unrivaled data coverage, accuracy, and depth of contacts. Find and connect with your ideal customer. Empower each phase of go-to-market with technology, integrations, and automation. Hit your lead gen, sales, and revenue goals.

At a glance

Software information

Industries served, licensing and the support ZoomInfo provides.

Licensing

  • Quote Based

Support

  • Phone
  • Online (Ticket)

Training

  • Help Guides
  • Video Guides
  • Blogs
  • Case Studies
  • On-Site Training

Knowledge Base

  • Help Guides
  • Video Guides
  • Blogs
  • Case Studies
  • On-Site Training

Review analytics

What customers report

3.8
Based on 5 verified reviews

What users say

Review Analytics of ZoomInfo

Every review is verified through Goodfirms before it's published.

3.85 Verified Reviews
Review Summary
Summarized from 5 verified reviews · Updated September 2026
ZoomInfo users praise its effectiveness for finding accurate contact information and building clean prospect lists, with salespeople crediting it for identifying decision-makers and enabling account penetration. However, experience varies significantly: some find it essential for sales operations, while others report the product underperformed their needs and cite concerns about contract terms and support responsiveness when issues arise. The platform appears most valued by teams actively using it for contact research and sales prospecting.
✦ AI-generated summary. May not reflect every review.
Detailed Reviews of ZoomInfo
Sort ByWrite a Review
Mariam oklaVerified Review
Posted on Feb 26, 2021

“Amazing Platform!”

Overall rating5.0

ZoomInfo is one of the best platforms I have invested in for my Inside Sales team. This has really helped us build up our contact database. We have gotten deeper into accounts that we weren't able to before because of the information we were able to find in ZoomInfo. We have also built relationships with those that we did not have before. Highlight recommend this to anyone interested, especially those in a sales role.

Karen ForesterVerified Review
Posted on Feb 26, 2021

“Great resource”

Overall rating4.0

Great resource for accurate email addresses and direct phone numbers.

Gabby AbbasVerified Review
Posted on Dec 23, 2020

“ZoomInfo Helps me Close Deals”

Overall rating5.0
ZoomInfo is a wonderful tool that allows me to pin point who my buyer and champion is during a sales deal. I am also able to find contacts to add to multithreading emails.
Joe FullerVerified Review
Posted on Dec 22, 2020

“Best tool for clean contacts”

Overall rating4.0
I have my team use Zoom Info when building lists because it is the most efficient tool for finding updated, clean contacts.
Braxton Nimmick, Co-Founder at at TalentEdge StaffingVerified Review
Posted on Dec 14, 2020

“Waste of Time and Money”

Overall rating1.0

We made the mistake of signing a three year contract and never use the product. We have found free tools online that are easier to use and have better contact info plus automation. We are out over $20,000 and the only solution their team was willing to come up with was to file a lawsuit against us. It is certainly our fault for listening to the sales rep and signing a three year contract but it would be great if the product actually worked or if they will were willing to help us find a solution as we realized the product did not work for us within the first few weeks. Our target market is startups and our account manager admitted there was a 'blind spot' for data around startups. I wish we knew that going in! Unfortunately, we are only a team of two people and they have an entire team of lawyers so there is nothing we can do to fight this as they made it very clear they are not afraid to sue us.

Capabilities

ZoomInfo features

The full feature set, grouped by module.

Lead Management Software

  • Contact Management
  • Lead Capture
  • Lead Scoring
  • Lead Segmentation
  • Sales Tracking
  • Source Tracking

CRM Software

  • Contact Management
  • Collaboration Tools
  • Lead Management
  • Mobile Access
  • Reporting
  • Sales Automation
  • Workflow Automation

Lead Generation Software

  • Contact Database
  • Data Import/Export
  • Lead Capture
  • Lead Nurturing
  • Lead Scoring
  • Lead Segmentation
  • Prospecting Tools

Plans

ZoomInfo pricing

Free Version
No
Payment Frequency
Quote Based

Media

Screenshots & video

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