Top Call Center Services in Charlotte, NC
Goodfirms has reviewed 4 Call Center Services in Charlotte, NC as of September 2026. The top-ranked firm is GCS Agents (0.0 stars, 0 verified reviews, $100 - $149/hr, founded 2000, Charlotte). Across the category, the median hourly rate is $75, median client rating is 0, and 25% of firms employ 50+ members. Explore the vetted Call Center Services in Charlotte, NC companies below, compare their strengths, and connect with the provider best suited to your requirements.
Are you looking for expert call center services in Charlotte, NC? Call center services are broadly classified into inbound and outbound services. Inbound services take care of your customer service, help desk, order taking, inbound sales, email and chat services, and disaster response. Similarly, outbound services help you in lead generation, market research, product promotion, appointment setting, and telesales. A business might need all these services, while others might need only a specific set of services. It is important that you gather information on the services offered and focus on several call center companies in Charlotte, NC, before making a selection for your business.
Gathering information becomes challenging owing to a large number of firms active in your area. Hence, Goodfirms has prepared a dedicated directory that will help at each step in your selection drive. The top-performing call center outsourcing services in Charlotte, NC, have been chosen by the Goodfirms research team after a careful evaluation process. Their performance is ranked on the basis of their quality, reliability, and ability. The research scores are then allocated to each firm. Please feel free to use this refined list, corresponding research scores, and verified client reviews to hire the best call center services Providers in Charlotte, NC, today.
Goodfirms has verified 4 Call Center Services in Charlotte, NC - part of 1,644+ Call Centers Services Companies, each passing Goodfirms' 4-step verification process (background check, client interviews, portfolio audit, ongoing quality review). Listings marked "Sponsored" are agencies that pay for premium placement - sponsorship does not affect star ratings or review content.
Top 10 at Glance
Compare the highest-ranked firms first side by side.
List of Top Call Center Services Providers in Charlotte, NC
Sponsored
As an agent based and multi-channel contact center solutions provider, we help companies and government agencies manage customer engagements and fulfill back office tasks. From traditional outsourced models to the managment of client owned centers, we balance consumer satisfaction with organizational goals and resources. At a time when technology is providing new means and channels ... read GCS Agents reviews & insights
As an agent based and multi-channel contact center solutions provider, we help companies and government ... read GCS Agents reviews & insights
$100 - $149/hr250 - 9992000Charlotte, United States
MetrixIT Solutions is a cutting-edge IT consulting and Software Solutions provider based out of Charlotte, North Carolina that has been an industry leader since opening our doors in 2017. Our consultants come from various backgrounds and we draw strength from the fact that no matter the problem that is presented to us, we have someone ... read METRIX IT reviews & insights
MetrixIT Solutions is a cutting-edge IT consulting and Software Solutions provider based out of Charlotte, ... read METRIX IT reviews & insights
$50 - $99/hr250 - 9992017Charlotte, United States
Because it's more than a call, your BUSINESS is on the line! SUITE 1000 is a unique live, 24/7 telephone answering service based in Charlotte, NC. We design custom answering solutions for local, regional and national clients. Our job is to ensure that our customers never lose a business opportunity! SUITE 1000 provides both sales ... read Suite 1000 reviews & insights
Because it's more than a call, your BUSINESS is on the line! SUITE 1000 is ... read Suite 1000 reviews & insights
< $25/hr10 - 49Charlotte, United States
The Blacksand Group, a minority-owned company with over 20 years of experience in the fintech and financial services industry, specializes in driving revenue for clients through digital marketing, creating channel partnerships, and providing trained BPO account executives. Our expertise in the B2B financial landscape allows us to craft impactful strategies for sustainable growth. We support ... read The Blacksand Group reviews & insights
The Blacksand Group, a minority-owned company with over 20 years of experience in the fintech ... read The Blacksand Group reviews & insights
$25 - $49/hr02 - 9Charlotte, United States
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Charlotte · $0-24/hr