Top BPO Companies in Canada

Researched by:Goodfirms Research TeamUpdated:September 21, 2026

Goodfirms has reviewed 271 BPO Companies in Canada as of September 2026. The top-ranked firm is AnswerConnect (5.0 stars, 21 verified reviews, NA, founded 2002, Toronto). Across the category, the median hourly rate is $25, median client rating is 4.6, and 25% of firms employ 50+ members. Explore the vetted BPO Companies in Canada below, compare their strengths, and connect with the provider best suited to your requirements.

Have you decided to locate business process outsourcing companies in Canada to give the contract of non-primary business activities and functions to a third-party provider? BPO firms in Canada offer services such as payroll, human resources (HR), accounting, customer/call center relations, etc. to different industries including banking, automotive, logistics, retail, telecom, insurance, healthcare, manufacturing, and many more. When you outsource to Canadian BPO services, you do not have to invest in additional fixed assets and can convert them to variable costs. Increase the flexibility in resource management by employing the most dependable agency from the Goodfirms-contrived list of the top BPO companies in Canada.

Goodfirms has verified 271 BPO Companies in Canada - part of 6,204+ BPO Companies in the World, each passing Goodfirms' 4-step verification process (background check, client interviews, portfolio audit, ongoing quality review). Listings marked "Sponsored" are agencies that pay for premium placement - sponsorship does not affect star ratings or review content.

Top 10 at Glance

Compare the highest-ranked firms first side by side.

Rank
Company
Rating
Reviews
Hourly Rate
Team Size
Founded
Location
Action

List of Top Canada BPO companies | BPO Firms in Canada

Find a BPO Services Company Near you
Find a BPO Services Company Near you
Service
Hourly Rate
Employees
ReviewsAll Companies
Industry
Client Type
  • NCRi’s core focus is on developing digitalization transformation strategies, that enrich the customer experience, improve efficiency, mitigate risk, increase compliance, and control costs for our clients including Fortune 500 since 2008.

    $25 - $49/hr
    50 - 249
    2011
    Mississauga, Canada
  • Our main goal is to offer you a reliable Healthcare Virtual Assistant who is already trained and understands your healthcare practice. We are dedicated to enhancing patient care through remote assistance.We thoroughly review your healthcare practice's processes and policies. We send a questionnaire for you to fill out with all of your practice details. This ... read Wellness Wave Marketing reviews & insights

    NA
    10 - 49
    2023
    Toronto, Canada
  • Horsepower Advertising is a Digital Marketing Solutions provider based in Oakville, ON, Canada. We are well known for serving our clients in Toronto, GTA and surrounding areas with having a focus towards delivering results to a target audience based in Canada & USA. Previously operating in India since 2016, we have recently shifted our base ... read Horsepower Advertising reviews & insights

    $25 - $49/hr
    2 - 9
    Oakville, Canada
  • Nestled in the heart of the Niagara Region, Sublyme Digital is at the forefront of a digital transformation. More than just a marketing agency, we are a collective of passionate professionals dedicated to reshaping the digital marketing landscape. Our journey is marked by innovation, expertise, and an unwavering commitment to delivering impactful results.At Sublyme Digital, ... read Sublyme Digital reviews & insights

    $50 - $99/hr
    10 - 49
    2020
    Saint Catharines, Canada
  • We help you excel with effective, profitable digital marketing. Scale your business with proven strategies and marketing designed for your unique business.We focus on the core areas of digital marketing that drive the most return on investment. All of our efforts are transparent, trackable and we focus on the Key Performance Indicators (KPIs) that matter ... read Black Octopus reviews & insights

    < $25/hr
    2 - 9
    Waterloo, Canada
  • Using AI Tools

    • ChatGPTChatGPT
    • GeminiGemini
    • ClaudeClaude
    • PerplexityPerplexity

    Direct Objective Consulting assists small-medium enterprises grow and expand. Using B2B digital marketing and lead generation tactics, they build the trust, visibility, awareness, and demand for your solution. Then, they analyze the demand buying intent and nurture the prospective clients that are ideal for your business.They use a proprietary methodology, the Continuous THRIVE™ model, to ... read Direct Objective Consulting reviews & insights

    $150 - $199/hr
    2 - 9
    2003
    Montreal, Canada

    Why Direct Objective Consulting?

    • Commitment to Continuous Growth
    • Data-driven approach
    • Use unique methodology, Continuous THRIVE Model
  • Axamit is the leading provider of software development and consulting services. We have an exclusive expertise in development and implementation of solutions based on the Adobe Marketing Cloud platform (AEM, Analytics, Campaigns). The company has been the official Adobe partner since 2010 and all its specialists have the status of certified Adobe developers. Axamit has ... read Axamit reviews & insights

    $50 - $99/hr
    10 - 49
    2005
    Montreal, Canada
  • Are you looking for a quality-obsessed outsourcing and technology services company? Do you need a company that can be your preferred, single-source partner of IT and BPO services? Choose NetPulse and you will receive sustained, significant, and demonstrable value from each of our services. Your company will gain access to proven systems, processes, and tools ... read NetPulse Services reviews & insights

    $25 - $49/hr
    50 - 249
    2001
    Markham, Canada
  • Enkel offers full-service backoffice support for small-to-midsize businesses in Canada. Our services include bookkeeping, payroll management, financial analytics and process outsourcing. Our clients leverage the experience of a professional bookkeeping team, so they can get back to revenue-generating activities. At Enkel, we believe in improving processes and technology to help our clients succeed. Using cloud-based ... read Enkel Backoffice Solutions reviews & insights

    $25 - $49/hr
    10 - 49
    2016
    Vancouver, Canada
  • Revolution Networks is here to provide your business with solutions to all of your technological needs. No matter how big or how small your company, our services are always perfectly tailored to fit the individual requirements of your business practices. Whether you are looking to simplify company workflow by switching to easy cloud computing, need ... read Revolution Networks reviews & insights

    < $25/hr
    2 - 9
    2004
    Ottawa, Canada
  • At Million Web Services, our aim is to equip Freelancers, Startups, Small and Medium Enterprises, Corporate Sector and Government Sector with the most suitable technology solutions to meet modern challenges. Million Web Services offers Data Center, Cloud Computing and Managed Services for seamless business operations. We are offering most innovative IT Solutions to our clients. ... read Million Web Services Pvt. Ltd. reviews & insights

    $25 - $49/hr
    10 - 49
    2021
    Airdrie, Canada
  • Hypelocal drives profitable revenue for SaaS, eCommerce, and hyperlocal brands through: Demand Generation marketing. AI and Automation training and solutions. CRM and Data optimization. With more than $600M in revenue generated and 30,000+ sales-qualified leads delivered, our proven frameworks and technical expertise help businesses achieve measurable results quickly. Our team applies decades of experience to ... read Hypelocal reviews & insights

    $100 - $149/hr
    10 - 49
    2016
    Cochrane, Canada
  • At Resourcepad, digital transformation is more than just going all digital; it’s about knowing your business's full potential and working hard to make it fruitful. We are a team of experienced professionals passionate about helping businesses thrive in the digital age. Our mission is to provide complete digital transformation solutions that drive growth, improve efficiency, ... read ResourcePad reviews & insights

    NA
    10 - 49
    2022
    Mississauga, Canada
  • We, at Singh IT Solutions believe that the secret recipe to one’s success is personalized strategy and effective communication. For this reason, we take the time to carefully collaborate with each and every one of our clients to completely comprehend their particular needs and objectives. By doing this, we are able to create customized IT ... read SinghIT reviews & insights

    $50 - $99/hr
    2 - 9
    2022
    Peterborough, Canada
  • Using AI Tools

    • ChatGPTChatGPT
    • ClaudeClaude
    • GrammarlyGrammarly

    Digital ByteTeck is the best digital marketing company based in Mississauga, Canada, leading innovation in IT and software solutions. We have worked with prestigious brands in North America. Our mission is an unfolding story where every startup’s digital success becomes our shared adventure.

    $25 - $49/hr
    10 - 49
    2010
    Mississauga, Canada

    Why Digital ByteTeck?

    • Results-driven marketing strategies
    • Data-driven decision making
    • Transparent reporting & analytics
  • Using AI Tools

    • ClaudeClaude
    • ChatGPTChatGPT
    • PerplexityPerplexity
    • GeminiGemini
    • GrammarlyGrammarly
    • + 1 More

    𝗠𝘂𝗹𝘁𝗘𝗱𝗴𝗲 is an outsourcing and Virtual Assistant company built to support Coaches, Consultants, and Creators who want to scale without burnout. We help you reclaim time, stay organized, and grow faster by handling the operational and creative work that keeps your business running. 𝗪𝗵𝗮𝘁 𝗪𝗲 𝗦𝘂𝗽𝗽𝗼𝗿𝘁 𝗬𝗼𝘂 𝗪𝗶𝘁𝗵: • Virtual Assistant & Admin Support • ... read MultEdge reviews & insights

    < $25/hr
    2 - 9
    2024
    Ottawa, Canada

    Why MultEdge?

    • Proven expertise & reliable delivery
    • Cost-effective without compromising quality
    • Client-first approach & transparency
  • Using AI Tools

    • CanvaCanva

    VY DIGITAL SOLUTIONS is a leading digital marketing and web development company dedicated to helping businesses establish a strong online presence and achieve sustainable growth. We provide innovative, result-driven solutions tailored to meet the unique needs of startups, small businesses, and enterprises.

    NA
    10 - 49
    2026
    Brampton, Canada

    Why VY Digital Solutions?

    • Affordable, Reliable & Client-Focused
    • Results-Driven Growth Strategy
    • Complete Digital Solutions Under One Roof
  • To ensure the development of your brand, create marketing tools that sell or make your website a success in cyberspace, it takes great ideas! At Bang, that's what we strive to find! Even better, we speak your language: increased sales, market development, web presence, etc. With us, no divas! It's easy and enjoyable to work ... read Bang Marketing reviews & insights

    $25 - $49/hr
    10 - 49
    1998
    Montreal, Canada
  • Gangireddy Software Services is a pioneer in Test Engineering. We are Digital Quality Engineering partners for some of the largest Banking, Financial Services, Telecom, and Automobile companies. Founded in the year 2018 by Goutham Korlakunta an IT Expert, we offer Enterprise Digital Quality Assurance solutions for Banking, Financial Services, Insurance, Retail, e-Commerce, Government, Automotive, and ... read Gangireddy Software Services reviews & insights

    $25 - $49/hr
    10 - 49
    2018
    Toronto, Canada
  • Kaya Systems INC is an IT enabled services provider. We are specialized in providing back office services ranging from data entry, virtual assistant, equity research, to data modeling. Kaya Systems is also involved in web-based application development, leveraging open source technologies and we have successfully created solutions to customer challenges.

    < $25/hr
    50 - 249
    2007
    Mississauga, Canada
  • 01 Remote is a managed service provider, offering remote IT support and cloud consulting services to professional service firms, as well as other small and medium businesses, in the Greater Toronto Area. We help our clients with their digital transformation projects, manage and secure their network, while providing tech support to their employees, both onsite ... read 01 Remote Inc. reviews & insights

    NA
    2 - 9
    2020
    Mississauga, Canada
  • VOOFA is the most popular brand for online marketing in the USA & Canada. We are trusted by more than 5000 businesses for their day to day marketing needs. We offer complete Branding Services as well as custom Website Design, eCommerce Store, Social Media Advertising for Facebook, Instagram, YouTube & LinkedIn and Search Engine Optimization ... read VOOFA reviews & insights

    < $25/hr
    2 - 9
    Toronto, Canada
  • remium executive office space. "Best in Class"​ executive services. Superior meeting, boardroom and training facilities. Time maximization services such as coordination and planning of meetings, special events, travel, promotional products and printing, also including concierge services. Human resources placement specializing in the High Tech industry.

    NA
    2 - 9
    2010
    Calgary, Canada
  • We help brands grow through social media marketing. Our mission is to provide our clients with a one-stop shop for all of their marketing needs. We help brands achieve their goals through digital marketing and by continuously educating them on industry trends. We specialize in: Social Media Management & Strategy Content Creation (Photography & Videography) ... read GrowDigital reviews & insights

    < $25/hr
    2 - 9
    2020
    Toronto, Canada
  • We’re 5&Vine—the integrated marketing agency for Challenger Brands. We work with the visionaries, the disrupters, and the brands tired of playing it safe. The ones hungry to do good—and do it differently. We’ve helped category challengers build market-shifting strategies, launch websites that make headlines, and turn customers into superfans. Our clients say working with us ... read 5&Vine reviews & insights

    < $25/hr
    2 - 9
    2017
    Toronto, Canada
  • Using AI Tools

    • NGP CoreNGP Core

    Symbioxis is a business and technology solutions company focused on improving organizational performance, efficiency, and scalability through structured systems, technology, and modern operational design.We help businesses move beyond fragmented processes by designing practical systems that improve efficiency, streamline workflows, and support long-term growth.Our solutions include process optimization, workflow automation, system design, and digital transformation, all ... read Symbioxis reviews & insights

    NA
    10 - 49
    2024
    Rockland, Canada

    Why Symbioxis?

    • Structured Approach to Business Problems
    • Practical, Execution-Focused Solutions
    • Driven by human intelligence and enhanced by AI
  • Digitap is a name that combines the digital technology with advancement. The company was founded to make the digital marketing an easy platform to be accessed by all. We started with the idea of making the benefits of digital marketing familiar with all and are continuing with the same concept of marking the beginning of ... read Digitap Technologies reviews & insights

    < $25/hr
    10 - 49
    Mississauga, Canada
  • Ignite Marketing is an advanced digital marketing agency specializing in B2B lead generation. They offer a range of services tailored to businesses aiming to expand their client base, including search engine optimization (SEO), pay-per-click (PPC) advertising, content marketing, and social media management. These strategies are designed to target the appropriate audience, maximizing visibility and engagement ... read Ignite Marketing reviews & insights

    < $25/hr
    2 - 9
    2000
    Burnaby, Canada
  • ImporioTech is an IT firm that offers high value software & digital solutions to clients across the globe. We ensure success of our clients and partners, by providing them highly optimize IT solutions specifically designed for them.

    $25 - $49/hr
    2 - 9
    2018
    Oakville, Canada
  • Creative online and print solutions since 2002. Our in-house team has the skill and experience to take care of any brand, print or website project. Since 2002, we've helped clients tailor their brands and tell their stories. Our success comes from a sincere desire to serve our clients with integrity and passion.

    < $25/hr
    2 - 9
    2002
    Winnipeg, Canada
  • Click Media Lab is a leading digital agency that specializes in web design, digital marketing, and content creation. We’re passionate about helping businesses thrive in the digital world through innovative strategies and a selection of technologies specific to your business needs. Our target clientele includes start-ups SMEs and multinational corporations. We follow a result-driven marketing ... read Click Media Lab reviews & insights

    < $25/hr
    10 - 49
    2022
    Markham, Canada

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Where the firms are.

Bubble size shows how many firms each country has; colour shows its average hourly rate. Tap any country for its firm count, average rate, rating, and Value Score.

Loading map…

All states ranked by Value Score.

Every state in scope, ranked by Value Score.

StateFirmsAvg RateAvg RatingValue ScoreAction
CAOntario148$40/hr584View firms
CABritish Columbia41$39/hr582View firms
CAQuebec42$56/hr578View firms
CANova Scotia2$25/hr-70View firms
CASaskatchewan2$25/hr-70View firms
CANew Brunswick1$37/hr-65View firms
CAManitoba3$75/hr-52View firms
CAAlberta32$48/hr144View firms
CAOntario
148 firms$40/hr5
Value Score84 / 100
CABritish Columbia
41 firms$39/hr5
Value Score82 / 100
CAQuebec
42 firms$56/hr5
Value Score78 / 100
CANova Scotia
2 firms$25/hr
Value Score70 / 100
CASaskatchewan
2 firms$25/hr
Value Score70 / 100
CANew Brunswick
1 firms$37/hr
Value Score65 / 100
CAManitoba
3 firms$75/hr
Value Score52 / 100
CAAlberta
32 firms$48/hr1
Value Score44 / 100

Match by work-hour overlap with your team.

Cost matters - but so does being able to actually talk to your developer during your workday. Here are the best destinations for each major hub.

If you're in US (PT/ET)Recommended

Look for nearshore LATAM partners - same-day collaboration, similar time zones, and 50-60% cost savings vs domestic.

MXMexico~7h overlap
ARArgentina~6h overlap
BRBrazil~5h overlap
CACanada~8h overlap
If you're in Europe (CET/GMT)Recommended

Eastern Europe is your sweet spot - 1-2h time zone shift, EU GDPR alignment, and 40-50% lower rates than Western Europe.

PLPoland~8h overlap
UAUkraine~7h overlap
RORomania~7h overlap
ZASouth Africa~8h overlap

How firms are placed on the matrix

Every position on this chart is the output of the Goodfirms ranking algorithm - a weighted composite of signals across two axes. The algorithm is recomputed regularly and is fully documented.

Sponsorship does not affect placement. PRO members receive visible badges and ad placements, but their algorithmic scores are calculated identically to free listings.

Read the full methodology
Algorithm at a glance
1
X-axis (Core Competencies): Service Focus Ratio + Portfolio Depth + Quality + Experience
2
Y-axis (360-Performance): Client Reviews + Market Presence + Goodfirms Score
3
Missing signals are excluded from a firm's score, not substituted with defaults - weights redistribute across remaining inputs
4
Recency decay over the last 18 months keeps stale reviews from dominating
5
Eligibility floor: ≥ 1 published review in this category scope

Found your target region?

Browse all firms in your chosen country - or let us hand-pick matches based on your project, budget, and time-zone preference.

Get matched firms

States with the best Value Score for bpo services hiring.

Ranked by a composite score blending firm count (supply), average rating (quality), and median hourly rate (cost). Affordability is weighted highest (50%), so this list surfaces actually affordable destinations rather than just-big markets.

Budget leader
Ontario · $0-24/hr

54 firms in this tier - more than any other state, averaging 5.0 ★. Top picks: DMT Business Development, OBI Services LLC, Martal Group.

Mid-tier leader
Ontario · $50-99/hr

8 firms in this tier - more than any other state, averaging 5.0 ★. Top picks: Actuate Media, NashTech, Extend Communications.

Top tier leader
Ontario · $150+/hr

3 firms in this tier - more than any other state. Top picks: Bill Gosling Outsourcing, Pathway Communications, Authority Factors.

Loading heatmap…
Cell intensity (firm density):
Low
High
Best Value marks the densest, highest-rated, most-affordable cell per row

How the heatmap is built

Every cell in the grid above is the count of firms in (place × hourly-rate tier). Firms are placed by their published hourly rate; those without a disclosed rate are not plotted.

Top company names per cell are surfaced by Value Score - a weighted blend of affordability (50%) + rating (35%) + review volume (15%).

The "Best" ribbon marks the cell in each row where firm density, ratings, and affordability line up best - the densest, highest-quality combination.

Read the full methodology
Value Score · per firm
ValueScore = 0.50 × Affordability
+ 0.35 × Rating
+ 0.15 × Review Volume
// All sub-scores normalized 0-100
// Affordability = (1 - rate/$200) × 100
// Rating = (rating - 3) / 2 × 100
// Volume = log10(reviews+1)/log10(200) × 100

Found your target region?

Browse all bpo services firms in your chosen country - or let our AI hand-pick 3 matches based on your project, budget, and time-zone preference.

Get 3 AI-Matched Firms