Top BPO Companies in Canada
Goodfirms has reviewed 271 BPO Companies in Canada as of September 2026. The top-ranked firm is AnswerConnect (5.0 stars, 21 verified reviews, NA, founded 2002, Toronto). Across the category, the median hourly rate is $25, median client rating is 4.6, and 25% of firms employ 50+ members. Explore the vetted BPO Companies in Canada below, compare their strengths, and connect with the provider best suited to your requirements.
Have you decided to locate business process outsourcing companies in Canada to give the contract of non-primary business activities and functions to a third-party provider? BPO firms in Canada offer services such as payroll, human resources (HR), accounting, customer/call center relations, etc. to different industries including banking, automotive, logistics, retail, telecom, insurance, healthcare, manufacturing, and many more. When you outsource to Canadian BPO services, you do not have to invest in additional fixed assets and can convert them to variable costs. Increase the flexibility in resource management by employing the most dependable agency from the Goodfirms-contrived list of the top BPO companies in Canada.
Goodfirms has verified 271 BPO Companies in Canada - part of 6,204+ BPO Companies in the World, each passing Goodfirms' 4-step verification process (background check, client interviews, portfolio audit, ongoing quality review). Listings marked "Sponsored" are agencies that pay for premium placement - sponsorship does not affect star ratings or review content.
Top 10 at Glance
Compare the highest-ranked firms first side by side.
List of Top Canada BPO companies | BPO Firms in Canada
Sponsored
AnswerConnect, voted #1 Answering Service in 2025 by Forbes, ranks among the world's top BPO company picks for real, human-powered support—no bots, no voicemail. As one of the top business process outsourcing companies, it answers calls, books appointments, qualifies leads, and handles customer questions 24/7. ... read AnswerConnect reviews & insights
NA1,000 - 9,9992002Toronto, CanadaGreat product and a fantastic customer service.
- Mister Sparky of Fort WayneAnswerForce is among the best BPO companies in the world, offering call and chat answering, virtual reception, live chat, and appointment scheduling for the service industry. As a trusted BPO solutions company, it delivers 24/7/365 support through real people—never bots—backed by seamless CRM integrations. Part ... read AnswerForce reviews & insights
NA250 - 9992003Toronto, CanadaA wonderful service that keeps my company running smoothly and integrates seamlessly once set up.
- Jose MassoUsing AI Tools
Perplexity
Claude
Gemini
ChatGPT
Zapier
OBI Services stands among the best business process outsourcing companies, delivering virtual assistance, data entry, telemarketing, SaaS support, customer support, and chat support from the Philippines. As one of the trusted outsourcing BPO providers, it helps startups, solo entrepreneurs, and enterprises streamline operations while cutting ... read OBI Services LLC reviews & insights
< $25/hr50 - 2492017Toronto, CanadaWorking with OBI Services was seamless, professional, and highly accurate.
- AnonymousWhy OBI Services LLC?
- Cost-effective outsourcing, flexible pricing model
- High accuracy and attention to detail.
- Strong communication and transparent workflow.
DMT Business Development is a B2B lead generation agency that is headquartered in Ottawa, Canada with a growing global presence. As a leading multinational company, we specialize in providing comprehensive services, including prospecting, appointment setting, recruiting, sales development, and inbound marketing. With over 6 years ... read DMT Business Development reviews & insights
< $25/hr50 - 2492018Ottawa, CanadaThe work was done professionally - quality leads, strong content, and expert email outreach.
- Co-founderMartal is your on-demand sales partner, servicing B2B companies worldwide. Our high-performing international sales team implements our proprietary workflow to help your company generate more qualified leads, book more sales appointments, and close more deals.
< $25/hr50 - 2492009Oakville, CanadaProfessional and Proactive Team from the Start.
- Head of Customer SuccessAt Seize Digital Marketing Agency, we believe in a tailored approach to meet your unique business needs. Our process begins with a thorough audit of your business requirements, followed by in-depth discussions to understand your expectations. From there, we work collaboratively to create a customized ... read Seize Digital Marketing Agency reviews & insights
$100 - $149/hr10 - 492019Surrey, CanadaWe needed their team’s SEO expertise.
- Product ManagerIndinero serves US and Canadian-registered businesses and organizations. By combining a full finance team of bookkeepers, accountants, CPAs, and CFOs, with real-time accounting software, we provide startups and growing businesses the knowledge they need to understand their company's financial health and make better decisions with ... read indinero reviews & insights
NA50 - 249Toronto, Canadaindinero made managing our business finances easier with reliable support and intuitive tools.
- Marketing ManagerAuthentic Marketing is a full-service Facebook Advertising Agency. We offer a wide variety of services for the different business industries, ensuring professional has access to unmatched knowledge, strategies, and conversion marketing using the Facebook Advertising and Marketing platform to generate leads. Authentic Agency provides coaching, ... read Authentic Agency reviews & insights
NA50 - 249Montreal, Canadaamazing firm!
- nicole KoremblumAt Cold Calling, we realize that reaching potential and future clients takes a large investment of time, energy and money. First impressions can make or break you in today's marketplace. That is why at Cold Calling Co., we strive to help our clients get a head start in the act of obtaining new clients. Let ... read Cold Calling Co. reviews & insights
< $25/hr2 - 91992Calgary, CanadaOver our almost 40-year history in providing energy management services, UTILITYnet has met the information processing needs of commercial and industrial companies buying electricity and gas within the regulated and deregulated markets. Through a series of system applications focused on invoice validation and business analytics, we have been successful in saving our customers both time ... read Utility Network & Partners Inc. reviews & insights
$25 - $49/hr10 - 491978Calgary, CanadaLet's take customer communications further, together.With over 60 years of experience in the contact center industry, we’ve learned that one thing is absolutely, without a doubt, unquestionably true.We could talk all day long about us, but this is your route – we are here to help reach your destination. When you’re ready, let’s discuss your ... read Bill Gosling Outsourcing reviews & insights
$150 - $199/hr1,000 - 9,9991955Newmarket, CanadaWe are a leading Canadian Business Process Outsourcing (BPO) solutions provider with a solid track record of providing end-to-end B2B2C solutions for many of the largest North American brands in the Financial Services, Government, Retail, and Manufacturing sectors. We've been providing valuable services to our clients since 1977 with our 40th anniversary of operations being ... read Millennium 1 Solutions reviews & insights
$100 - $149/hr1,000 - 9,9992013Toronto, CanadaCanadaDirect is a leading integrated marketing solutions provider with 30 years of proven experience. CanadaDirect is an end-to-end partner of choice for many multinational Canadian brands in contact center sales solutions, and affinity marketing services. CanadaDirect helps organizations create positive brand experiences that engage customers to deliver measurable results, profitability and customer loyalty. CanadaDirect has ... read CanadaDirect reviews & insights
$50 - $99/hr50 - 2491987Dorval, CanadaFor over 15 years, Gexel aims at developing strategic partnerships and collaborations with its clients.Our consultative approach is based on analyzing and understanding not only your business needs but also those of your clients.We use our expertise and the feedback collected from our agents to continuously improve our services.We are the client experience specialists. Whether ... read Gexel Telecom reviews & insights
$100 - $149/hr250 - 9991988Montreal, CanadaWelcome to CalgarySalesTeam.com. This division of David Howse Marketing Ltd. was started to address the sales needs of some of its current clients. As the founder of this company, I want to assure you that are primary goal is to enhance your existing sales strategy. Even though we are based in Calgary, Alberta, Canada we ... read Calgary Sales Team reviews & insights
< $25/hr2 - 92007Calgary, CanadaLead Generators International® (LGI) is a business-to-business telemarketing firm. We generate highly qualified leads and set appointments with sales-ready buyers by making skilled cold calls for each and every one of our clients. Lead Generation is all we do — it is not an “add-on” service. We are professionals and dedicate all our resources to ... read Lead Generators International® reviews & insights
$25 - $49/hr10 - 491992Vancouver, CanadaWith over 30 years’ experience, Prospects Influential is the authority in direct marketing. We provide targeted lists to companies big and small; from large corporations to small businesses. Companies we have worked with include non-profits, real estate developers, ad agencies, marketing companies, resorts, financial services, foundations, government agencies, pro sports teams, as well as mom ... read Prospects Influential List Brokers reviews & insights
< $25/hr2 - 91997Vancouver, CanadaDonor Direct Consulting is a third party fundraising consultancy that assists not-for-profit organisations in building stronger brand awareness and dramatically growing their monthly support base.Our clients include some of Canada’s largest and most reputable charitable and not for profit organizations. We implement staff and manage fundraising campaigns on behalf of our clients using a variety ... read Donor Direct Consulting Ltd. reviews & insights
< $25/hr2 - 9Vancouver, CanadaAgents Republic Inc. was founded by industry professionals with more than 12 years track record in cloud-based contact center outsourcing with global workforceThe company provides omnichannel customer support in multiple languages with home-based agents and the latest technology available.Headquartered in Vancouver Canada with operations in Europe and Asia to cover all time zones
$100 - $149/hr250 - 999Vancouver, CanadaFocus Support Associates (FSA) is an all in one service provider to Advertisers. We are a premiere service provider that has both an outbound call center that monetizes partial leads and an inbound contact center that provides customer support services. FSA is a solution for advertisers, built by advertisers with a plethora of knowledge and ... read Focus Support Associates reviews & insights
$25 - $49/hr50 - 249Vancouver, CanadaSince 1998, Groupe Marketing International has been helping companies accelerate their growth, thanks to a set of comprehensive outsourcing services such as telemarketing, customer service, call center, business development, relationship marketing, administrative support and logistics. your operations, specialized digital customer service solutions and more. With a long experience in multi-platform customer relations, GMI develops, tests ... read Groupe Marketing International reviews & insights
$50 - $99/hr50 - 2491998Laval, CanadaWe specialize in setting highly qualified prospect introduction meetings via professional strategic outbound calling; next, we create as well as build customized lead conversion and sales strategies; and last but not least, we create customized enterprise level CRM solutions (eg. salesforce.com) so your business has total visibility into the sales cycle. Michael Kroll, the founder ... read KRoll Communication reviews & insights
NA2 - 9Edmonton, CanadaTELUS Digital crafts unique and enduring experiences for customers and employees, and creates future-focused digital transformations that stand the test of time. We are the brand behind the brands. Our global team members are both passionate ambassadors of our clients’ products and services, and visionary technology experts resolute in our pursuit to elevate their end ... read TELUS Digital reviews & insights
NA10000+1998Vancouver, CanadaCallnovo is a Canadian-managed offshore contact center service provider with 3,000+ call center agents. With core call centers located in Guangdong and Hunan, China, Callnovo offers Chinese Mandarin and Cantonese and English call centers services and focuses on working for overseas SME and Enterprise clients (clients are mostly from the US, Canada, Europe, and Hong ... read Callnovo reviews & insights
< $25/hr1,000 - 9,9992004Markham, CanadaAt VOXDATA provide us since 1995 for services of call centers in outsourcing 24 24-hour, seven days a week, for any need related to frontline customer relationships. To date, we have successfully executed over 400 calling programs .
< $25/hr250 - 9991995Montreal, CanadaSince 1926, Gatestone & Co. has been providing Customer Contact Center and Business Process Outsourcing (BPO) solutions to a variety of markets globally.We offer fully-integrated multilingual Contact Center facilities operating 24/7 x 365, located in North America, Central and Latin America and Asia. We have made tremendous investment in our technologies and process innovations to ... read Gatestone & Co. reviews & insights
< $25/hr1,000 - 9,9991978Montreal, CanadaWith ID Impact, you benefit from a complete team that molds to your organization. You have a call center manager and a team of telephone sales experts available. We have the size and the resources to adapt to your needs, whether permanent, partial or ad hoc. From strategy to execution, we are there for you.
< $25/hr10 - 492003Montreal, CanadaWe are a Canada based, global provider of customized outsourcing solutions and proprietary technology to small and medium sized businesses. With an existing employee base , our domain expertise and breadth of services encompass Contact Center / BPO, Software Technology and Managed IT Services. We help clients accelerate revenue growth, improve operational effectiveness and dramatically ... read Interact BPO reviews & insights
< $25/hr2 - 92010Ottawa, CanadaDesigned with our clients in mind we are a friendly and professional company that focuses on companies and corporate organizational efficiency, productivity, growth, and profitability. We were founded in 1997, and have grown and flourished since then, taking our experiences and lessons learned and sharing them with our customers.
< $25/hr250 - 9991997Hamilton, CanadaOctacom Limited provides outsourced electronic Document and Data Management solutions and Document Scanning and Imaging services that are designed to reduce costs and improve business processes.Octacom is an enterprise software and services company focused on document and data management solutions that enable our clients to streamline their business processes and ensure mission-critical documents are always ... read Octacom reviews & insights
< $25/hr50 - 2491976Richmond Hill, CanadaS&P Data is a leading North America contact center group. We have multiple, right-sided contact center facilities located throughout the US and Canada. No off-shore call centers for us. Our centers are state-of-the-art. They are large enough to justify a major investment in technology yet small enough to sustain our unique culture.
< $25/hr1,000 - 9,9992006Hamilton, CanadaOur Founders chose the name "Integrity Leads" for a very specific reason. They believe that a lead generation company should do exactly what they are supposed to do, honestly, and keep their commitments. With our Double checked and verified process, as well as our guaranteed meeting programs, we don't ask clients to trust us - ... read Integrity Leads reviews & insights
< $25/hr2 - 9Etobicoke, CanadaYour call center technology is important, especially in today's competitive business climate, whether you have an inbound or outbound Enterprise Communication System, it forms an integral part of your business today and will shape the way you do business tomorrow. Demarcc appreciates how important your communication system is to your business and how it needs ... read Demarcc reviews & insights
< $25/hr10 - 492005Mississauga, CanadaCustomer experience of things is what we’re all about. Thinking outside the box and our relentless effort to advance the standard is the very fabric of Call Center Guys. A lot of companies can take or make a call, our focus is to live where your customers live. Customers expect anything, at anytime, from anywhere. ... read Call Center Guys reviews & insights
< $25/hr50 - 2492015Markham, CanadaWe understand how personal your business or business unit is to you. You are responsible for managing Profit and Loss. You have a responsibility to cut costs, reduce time frames and exceed forecasted revenue goals. There are competitors who are gaining market share or have surpassed you in the past year. Clients and customers are ... read BOG reviews & insights
< $25/hr2 - 9Scarborough, CanadaSince 2009, 3C Contact Services has been providing inbound call center services, outsourced inbound call support, inbound answering service, and inbound appointment setting for businesses across Canada and the USA. We provide state-of-the-art contact center solutions designed to provide our clients with the greatest level of support in customer service and customer retention. We know ... read 3C Contact Services reviews & insights
NA50 - 2492009Markham, CanadaWelcome to EmpireOne Contact Center, where we turn every customer interaction into a meaningful experience. Connect anywhere with our exceptional support for a seamless customer experience.EmpireOne Global Solutions Inc. offers a wide array of customizable, scalable, and flexible contact center options, designed to meet the challenges of larger and growing organizations.
< $25/hr50 - 2492012Toronto, CanadaUsing AI Tools
Claude
Deeter
OpenAlex
Gemini
Canva
- + 1 More
Since 2006, Venture Accelerator Partners has successfully helped drive revenue for startups, and growing businesses with results-based sales, marketing, inbound lead generation and training services – all at a fraction of full-time costs. We believe that a solid, well-executed process will consistently deliver results. Our team brings decades of experience, and is committed to help ... read VA Partners reviews & insights
NA10 - 492006Toronto, CanadaWhy VA Partners?
- Over 50 years of combined B2B sales experience
- Flexible, cost-effective PT sales leadership
- Proven record booking qualified prospect meetings
For over 20 years viiz has provided legacy voice services on behalf of our customers. What sets us apart is our broad and always growing voice services portfolio: Directory Assistance, Operator Services, MRS and IP Relay, Call Intercept, Emergency Call Center, N11 Call Routing, SmartPhone Applications, LEC/Direct/Clearinghouse Billing Services and Customer Care delivered from a ... read viiz Communications reviews & insights
< $25/hr250 - 9992000Calgary, CanadaJump Contact Center 24/7 365 Omni-channel service. We are a local Call Center in Calgary and we specialize in 24/7 Call Answering, Virtual Reception, Live Webchat and Social Media Message Chat services. We pride ourselves in understanding that a business needs to give great customer service and always be available to close any potential sales ... read Jump Contact reviews & insights
< $25/hr2 - 9Calgary, CanadaMiratel is a Toronto based, 24 x 7 inbound and outbound contact centre and mail house specializing in nonprofit fundraising services such as telephone fundraising, lottery fundraising, online fundraising, donation caging and a variety of other donor relationship management services
< $25/hr250 - 9992000Toronto, CanadaRPJ Atlantic Technologies have been a pioneer in providing quality services related to transcription works which centers around the categories like medical, general, students research and legal. We are based in Toronto and have been in the industry 2003. We provide professional transcription services with superior quality at competitive prices. We also offer different types ... read RPJ reviews & insights
< $25/hr2 - 9Scarborough, CanadaID Impact is an inside sales services firm that provides demand generation and B2B telemarketing across North America and Western Europe. Since 2003, the company has been conducting appointment setting, inside sales consulting, direct sales and outbound/inbound call campaigns for companies of all sizes from a wide range of industries. Tailoring each and every campaign ... read ID IMPACT Company reviews & insights
< $25/hr10 - 492003Montreal, CanadaFor an organisation to achieve its goals, there needs to be proper planning, supervision, coordination, record keeping, and facility maintenance. These are the basic responsibilities of our virtual administrative managers. With Primecs you can be sure to get these online services, and others, for your company. Our major aim is to help businesses build, grow ... read Primecs reviews & insights
< $25/hr2 - 9Montreal, CanadaWe’re a leading Canadian Business Process Outsourcer (BPO) solutions provider with a proven track record of delivering end-to-end B2B (business to business) and B2C (business to consumer) contact solutions for many of the largest Canadian corporations in the Financial Services, Telecommunications, Retail, and Manufacturing sectors.
< $25/hr250 - 9992007Montreal, CanadaArtsmarketing Services was founded in 1982 by individuals that were committed to save their local theatre company in Toronto. They sent out letters and offered to come to people's homes to do a “Theatre Party" not unlike Tupperware parties, where friends of the theatre would gather their neighbours, family and associates. They arrived dressed in ... read Arts Marketing reviews & insights
NA10 - 49Toronto, CanadaAcceinfo is a Canadian Company dedicated to architecting innovative solutions to accelerate your business processes. We take a consultative approach to delivering custom CRM solutions to serve forward thinking Banking and Financial institutions. Combining partnerships with elite technology providers such as Salesforce, Microsoft Dynamics 365, and Genesys gives Acceinfo an ability to create powerful solutions ... read AcceInfo reviews & insights
NA50 - 2492002Stouffville, CanadaNorbell is a full call center (telephone answering) outsourcing service provider company in Toronto. We are one of the largest 24x7 call center outsourcing service provider companies in North America. As a call center oursourcing company (Business Process Outsourcing firm) in Canada we provide all type of tele sales services, tele marketing services and tele ... read Norbell reviews & insights
NA10 - 49Richmond Hill, Canada
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