Top BPO Companies in Canada
Have you decided to locate business process outsourcing companies in Canada to give the contract of non-primary business activities and functions to a third-party provider? BPO firms in Canada offer services such as payroll, human resources (HR), accounting, customer/call center relations, etc. to different industries including banking, automotive, logistics, retail, telecom, insurance, healthcare, manufacturing, and many more. When you outsource to Canadian BPO services, you do not have to invest in additional fixed assets and can convert them to variable costs. Increase the flexibility in resource management by employing the most dependable agency from the Goodfirms-contrived list of the top BPO companies in Canada.
List of Top Canada BPO companies | BPO Firms in Canada
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Voted #1 Answering Service in 2025 by Forbes, AnswerConnect helps you grow your business by making sure you never miss a chance to connect. No bots. No AI. Just real people creating real connections that win customers and build loyalty. We answer calls, book appointments, qualify leads, and handle customer questions, 24/7 – so you’re ... read AnswerConnect reviews & insights
NA1,000 - 9,9992002Toronto, CanadaVerified Client Review
-It is impressive how easy they are to work with
reviewed by: Anonymous -
Make your business 24/7. Power your growth every day of the year. AnswerForce provides professional and friendly call and chat answering services, virtual reception services, live chat, appointment scheduling, and more. Our team of experienced, customer-focused agents handle your calls 24/7, 365 days a year, so you can focus on growing your business. Designed for the service ... read AnswerForce reviews & insights
NA250 - 9992003Toronto, CanadaVerified Client Review
-Overall, they perform well. All interactions are conducted online, and they consistently respond promptly to submitted tickets, usually within an eight-hour workday.
reviewed by: Anonymous -
OBI Services, a premier outsourcing company based in the Philippines, specializes in providing top-notch virtual assistance, data entry, telemarketing, SAAS support, customer support, chat support, and sales and marketing services. Our mission is to deliver innovative, efficient, and cost-effective solutions tailored to meet the unique needs of our clients. With a commitment to excellence and ... read OBI Services LLC reviews & insights
< $25/hr50 - 2492017Toronto, CanadaVerified Client Review
-OBI Services delivered accurate, efficient, and reliable data entry with excellent communication.
reviewed by: General Partner at Inturact Capital -
SalesNash is a top-rated lead generation company based in Canada but providing their prospecting and sales development services across 18 countries in North America and Europe. Other areas of expertise this company has include Virtual Assistants, Recruitment, Appointment Setting, Inbound Marketing, etc.
< $25/hr50 - 2492018Ottawa, CanadaVerified Client Review
-DMT delivered exactly what we needed
reviewed by: Anonymous -
Get Ninja provides top-rated Virtual Assistant services for entrepreneurs, small business owners, and busy professionals. Our skilled Virtual Assistants specialize in executive support, real estate assistance, social media management, and bookkeeping services. Whether you need help managing your calendar, handling admin tasks, or growing your online presence, our remote assistants are here to support your ... read Get Ninja reviews & insights
< $25/hr10 - 492024Toronto, CanadaVerified Client Review
-Smooth sailing with minor adjustment at the beginning when showing the ropes.
reviewed by: PK -
Martal is your on-demand sales partner, servicing B2B companies worldwide. Our high-performing international sales team implements our proprietary workflow to help your company generate more qualified leads, book more sales appointments, and close more deals.
< $25/hr50 - 2492009Oakville, CanadaVerified Client Review
-Bringing us to the Next Level
reviewed by: Atif Gagguturu, Marketing & Customer Acquisition for Banking & Finance Software at BankStride -
At Seize Digital Marketing Agency, we believe in a tailored approach to meet your unique business needs. Our process begins with a thorough audit of your business requirements, followed by in-depth discussions to understand your expectations. From there, we work collaboratively to create a customized marketing strategy exclusively designed for your brand. Unlike traditional packaged ... read Seize Digital Marketing Agency reviews & insights
$100 - $149/hr10 - 492019Surrey, CanadaVerified Client Review
-They has consistently exceeded expectations even when we have special support needs.
reviewed by: Byron L. Perkins, Co founder & Chief Marketing officer at Lifeboard VR LLC -
Indinero serves US and Canadian-registered businesses and organizations. By combining a full finance team of bookkeepers, accountants, CPAs, and CFOs, with real-time accounting software, we provide startups and growing businesses the knowledge they need to understand their company's financial health and make better decisions with their money. Our tax experts work with our accountants under ... read indinero reviews & insights
NA50 - 249Toronto, CanadaVerified Client Review
-indinero made managing our business finances easier with reliable support and intuitive tools.
reviewed by: Amanda Jolie, Marketing Manager at Bank Statement Generator -
Authentic Marketing is a full-service Facebook Advertising Agency. We offer a wide variety of services for the different business industries, ensuring professional has access to unmatched knowledge, strategies, and conversion marketing using the Facebook Advertising and Marketing platform to generate leads. Authentic Agency provides coaching, mini-campaign builds, full-scale Facebook campaigns, consulting, and speaking services. We ... read Authentic Agency reviews & insights
NA50 - 249Montreal, CanadaVerified Client Review
-amazing firm!
reviewed by: nicole Koremblum -
At Cold Calling, we realize that reaching potential and future clients takes a large investment of time, energy and money. First impressions can make or break you in today's marketplace. That is why at Cold Calling Co., we strive to help our clients get a head start in the act of obtaining new clients. Let ... read Cold Calling Co. reviews & insights
< $25/hr2 - 91992Calgary, Canada -
Over our almost 40-year history in providing energy management services, UTILITYnet has met the information processing needs of commercial and industrial companies buying electricity and gas within the regulated and deregulated markets. Through a series of system applications focused on invoice validation and business analytics, we have been successful in saving our customers both time ... read Utility Network & Partners Inc. reviews & insights
$25 - $49/hr10 - 491978Calgary, Canada -
Let's take customer communications further, together.With over 60 years of experience in the contact center industry, we’ve learned that one thing is absolutely, without a doubt, unquestionably true.We could talk all day long about us, but this is your route – we are here to help reach your destination. When you’re ready, let’s discuss your ... read Bill Gosling Outsourcing reviews & insights
$150 - $199/hr1,000 - 9,9991955Newmarket, Canada -
We are a leading Canadian Business Process Outsourcing (BPO) solutions provider with a solid track record of providing end-to-end B2B2C solutions for many of the largest North American brands in the Financial Services, Government, Retail, and Manufacturing sectors. We've been providing valuable services to our clients since 1977 with our 40th anniversary of operations being ... read Millennium 1 Solutions reviews & insights
$100 - $149/hr1,000 - 9,9992013Toronto, Canada -
CanadaDirect is a leading integrated marketing solutions provider with 30 years of proven experience. CanadaDirect is an end-to-end partner of choice for many multinational Canadian brands in contact center sales solutions, and affinity marketing services. CanadaDirect helps organizations create positive brand experiences that engage customers to deliver measurable results, profitability and customer loyalty. CanadaDirect has ... read CanadaDirect reviews & insights
$50 - $99/hr50 - 2491987Dorval, Canada -
For over 15 years, Gexel aims at developing strategic partnerships and collaborations with its clients.Our consultative approach is based on analyzing and understanding not only your business needs but also those of your clients.We use our expertise and the feedback collected from our agents to continuously improve our services.We are the client experience specialists. Whether ... read Gexel Telecom reviews & insights
$100 - $149/hr250 - 9991988Montreal, Canada -
Welcome to CalgarySalesTeam.com. This division of David Howse Marketing Ltd. was started to address the sales needs of some of its current clients. As the founder of this company, I want to assure you that are primary goal is to enhance your existing sales strategy. Even though we are based in Calgary, Alberta, Canada we ... read Calgary Sales Team reviews & insights
< $25/hr2 - 92007Calgary, Canada -
Lead Generators International® (LGI) is a business-to-business telemarketing firm. We generate highly qualified leads and set appointments with sales-ready buyers by making skilled cold calls for each and every one of our clients. Lead Generation is all we do — it is not an “add-on” service. We are professionals and dedicate all our resources to ... read Lead Generators International® reviews & insights
$25 - $49/hr10 - 491992Vancouver, Canada -
With over 30 years’ experience, Prospects Influential is the authority in direct marketing. We provide targeted lists to companies big and small; from large corporations to small businesses. Companies we have worked with include non-profits, real estate developers, ad agencies, marketing companies, resorts, financial services, foundations, government agencies, pro sports teams, as well as mom ... read Prospects Influential List Brokers reviews & insights
< $25/hr2 - 91997Vancouver, Canada -
Donor Direct Consulting is a third party fundraising consultancy that assists not-for-profit organisations in building stronger brand awareness and dramatically growing their monthly support base.Our clients include some of Canada’s largest and most reputable charitable and not for profit organizations. We implement staff and manage fundraising campaigns on behalf of our clients using a variety ... read Donor Direct Consulting Ltd. reviews & insights
< $25/hr2 - 9Vancouver, Canada -
Agents Republic Inc. was founded by industry professionals with more than 12 years track record in cloud-based contact center outsourcing with global workforceThe company provides omnichannel customer support in multiple languages with home-based agents and the latest technology available.Headquartered in Vancouver Canada with operations in Europe and Asia to cover all time zones
$100 - $149/hr250 - 999Vancouver, Canada -
Focus Support Associates (FSA) is an all in one service provider to Advertisers. We are a premiere service provider that has both an outbound call center that monetizes partial leads and an inbound contact center that provides customer support services. FSA is a solution for advertisers, built by advertisers with a plethora of knowledge and ... read Focus Support Associates reviews & insights
$25 - $49/hr50 - 249Vancouver, Canada -
Since 1998, Groupe Marketing International has been helping companies accelerate their growth, thanks to a set of comprehensive outsourcing services such as telemarketing, customer service, call center, business development, relationship marketing, administrative support and logistics. your operations, specialized digital customer service solutions and more. With a long experience in multi-platform customer relations, GMI develops, tests ... read Groupe Marketing International reviews & insights
$50 - $99/hr50 - 2491998Laval, Canada -
We specialize in setting highly qualified prospect introduction meetings via professional strategic outbound calling; next, we create as well as build customized lead conversion and sales strategies; and last but not least, we create customized enterprise level CRM solutions (eg. salesforce.com) so your business has total visibility into the sales cycle. Michael Kroll, the founder ... read KRoll Communication reviews & insights
NA2 - 9Edmonton, Canada -
TELUS Digital crafts unique and enduring experiences for customers and employees, and creates future-focused digital transformations that stand the test of time. We are the brand behind the brands. Our global team members are both passionate ambassadors of our clients’ products and services, and visionary technology experts resolute in our pursuit to elevate their end ... read TELUS Digital reviews & insights
NA10000+1998Vancouver, Canada -
Callnovo is a Canadian-managed offshore contact center service provider with 3,000+ call center agents. With core call centers located in Guangdong and Hunan, China, Callnovo offers Chinese Mandarin and Cantonese and English call centers services and focuses on working for overseas SME and Enterprise clients (clients are mostly from the US, Canada, Europe, and Hong ... read Callnovo reviews & insights
< $25/hr1,000 - 9,9992004Markham, Canada -
Over the past 15 years we have earned a reputation as being one of the best outsourced contact centre providers in Canada, specializing in voice and digital services. With continuous investments in technology and people, our goal is to provide the best brand experience to your customers and give deep insights about them to you.
< $25/hr2 - 92002Toronto, Canada -
At VOXDATA provide us since 1995 for services of call centers in outsourcing 24 24-hour, seven days a week, for any need related to frontline customer relationships. To date, we have successfully executed over 400 calling programs .
< $25/hr250 - 9991995Montreal, Canada -
Since 1926, Gatestone & Co. has been providing Customer Contact Center and Business Process Outsourcing (BPO) solutions to a variety of markets globally.We offer fully-integrated multilingual Contact Center facilities operating 24/7 x 365, located in North America, Central and Latin America and Asia. We have made tremendous investment in our technologies and process innovations to ... read Gatestone & Co. reviews & insights
< $25/hr1,000 - 9,9991978Montreal, Canada -
With ID Impact, you benefit from a complete team that molds to your organization. You have a call center manager and a team of telephone sales experts available. We have the size and the resources to adapt to your needs, whether permanent, partial or ad hoc. From strategy to execution, we are there for you.
< $25/hr10 - 492003Montreal, Canada -
We are a Canada based, global provider of customized outsourcing solutions and proprietary technology to small and medium sized businesses. With an existing employee base , our domain expertise and breadth of services encompass Contact Center / BPO, Software Technology and Managed IT Services. We help clients accelerate revenue growth, improve operational effectiveness and dramatically ... read Interact BPO reviews & insights
< $25/hr2 - 92010Ottawa, Canada -
Scalable Outsourcing is a mixed inbound and outbound premium call-center outsourcing enterprise with locations in the Philippines and India. We design and implement full call-center solutions for businesses looking for cost-effective quality services. Our executive team is composed of top Network Engineers, Experienced Human Resource Managers, and Customer Service Experts. Since Scalable Outsourcing caters to clientele ... read Scalable Outsourcing reviews & insights
< $25/hr10 - 492017Ottawa, Canada -
Designed with our clients in mind we are a friendly and professional company that focuses on companies and corporate organizational efficiency, productivity, growth, and profitability. We were founded in 1997, and have grown and flourished since then, taking our experiences and lessons learned and sharing them with our customers.
< $25/hr250 - 9991997Hamilton, Canada -
Octacom Limited provides outsourced electronic Document and Data Management solutions and Document Scanning and Imaging services that are designed to reduce costs and improve business processes.Octacom is an enterprise software and services company focused on document and data management solutions that enable our clients to streamline their business processes and ensure mission-critical documents are always ... read Octacom reviews & insights
< $25/hr50 - 2491976Richmond Hill, Canada -
S&P Data is a leading North America contact center group. We have multiple, right-sided contact center facilities located throughout the US and Canada. No off-shore call centers for us. Our centers are state-of-the-art. They are large enough to justify a major investment in technology yet small enough to sustain our unique culture.
< $25/hr1,000 - 9,9992006Hamilton, Canada -
Our Founders chose the name "Integrity Leads" for a very specific reason. They believe that a lead generation company should do exactly what they are supposed to do, honestly, and keep their commitments. With our Double checked and verified process, as well as our guaranteed meeting programs, we don't ask clients to trust us - ... read Integrity Leads reviews & insights
< $25/hr2 - 9Etobicoke, Canada -
Your call center technology is important, especially in today's competitive business climate, whether you have an inbound or outbound Enterprise Communication System, it forms an integral part of your business today and will shape the way you do business tomorrow. Demarcc appreciates how important your communication system is to your business and how it needs ... read Demarcc reviews & insights
< $25/hr10 - 492005Mississauga, Canada -
Customer experience of things is what we’re all about. Thinking outside the box and our relentless effort to advance the standard is the very fabric of Call Center Guys. A lot of companies can take or make a call, our focus is to live where your customers live. Customers expect anything, at anytime, from anywhere. ... read Call Center Guys reviews & insights
< $25/hr50 - 2492015Markham, Canada -
We understand how personal your business or business unit is to you. You are responsible for managing Profit and Loss. You have a responsibility to cut costs, reduce time frames and exceed forecasted revenue goals. There are competitors who are gaining market share or have surpassed you in the past year. Clients and customers are ... read BOG reviews & insights
< $25/hr2 - 9Scarborough, Canada -
Since 2009, 3C Contact Services has been providing inbound call center services, outsourced inbound call support, inbound answering service, and inbound appointment setting for businesses across Canada and the USA. We provide state-of-the-art contact center solutions designed to provide our clients with the greatest level of support in customer service and customer retention. We know ... read 3C Contact Services reviews & insights
NA50 - 2492009Markham, Canada -
Welcome to EmpireOne Contact Center, where we turn every customer interaction into a meaningful experience. Connect anywhere with our exceptional support for a seamless customer experience.EmpireOne Global Solutions Inc. offers a wide array of customizable, scalable, and flexible contact center options, designed to meet the challenges of larger and growing organizations.
< $25/hr50 - 2492012Toronto, Canada -
For over 20 years viiz has provided legacy voice services on behalf of our customers. What sets us apart is our broad and always growing voice services portfolio: Directory Assistance, Operator Services, MRS and IP Relay, Call Intercept, Emergency Call Center, N11 Call Routing, SmartPhone Applications, LEC/Direct/Clearinghouse Billing Services and Customer Care delivered from a ... read viiz Communications reviews & insights
< $25/hr250 - 9992000Calgary, Canada -
Jump Contact Center 24/7 365 Omni-channel service. We are a local Call Center in Calgary and we specialize in 24/7 Call Answering, Virtual Reception, Live Webchat and Social Media Message Chat services. We pride ourselves in understanding that a business needs to give great customer service and always be available to close any potential sales leads.
< $25/hr2 - 9Calgary, Canada -
Miratel is a Toronto based, 24 x 7 inbound and outbound contact centre and mail house specializing in nonprofit fundraising services such as telephone fundraising, lottery fundraising, online fundraising, donation caging and a variety of other donor relationship management services
< $25/hr250 - 9992000Toronto, Canada -
RPJ Atlantic Technologies have been a pioneer in providing quality services related to transcription works which centers around the categories like medical, general, students research and legal. We are based in Toronto and have been in the industry 2003. We provide professional transcription services with superior quality at competitive prices. We also offer different types ... read RPJ reviews & insights
< $25/hr2 - 9Scarborough, Canada -
ID Impact is an inside sales services firm that provides demand generation and B2B telemarketing across North America and Western Europe. Since 2003, the company has been conducting appointment setting, inside sales consulting, direct sales and outbound/inbound call campaigns for companies of all sizes from a wide range of industries. Tailoring each and every campaign ... read ID IMPACT Company reviews & insights
< $25/hr10 - 492003Montreal, Canada -
For an organisation to achieve its goals, there needs to be proper planning, supervision, coordination, record keeping, and facility maintenance. These are the basic responsibilities of our virtual administrative managers. With Primecs you can be sure to get these online services, and others, for your company. Our major aim is to help businesses build, grow ... read Primecs reviews & insights
< $25/hr2 - 9Montreal, Canada -
We’re a leading Canadian Business Process Outsourcer (BPO) solutions provider with a proven track record of delivering end-to-end B2B (business to business) and B2C (business to consumer) contact solutions for many of the largest Canadian corporations in the Financial Services, Telecommunications, Retail, and Manufacturing sectors.
< $25/hr250 - 9992007Montreal, Canada -
Artsmarketing Services was founded in 1982 by individuals that were committed to save their local theatre company in Toronto. They sent out letters and offered to come to people's homes to do a “Theatre Party" not unlike Tupperware parties, where friends of the theatre would gather their neighbours, family and associates. They arrived dressed in ... read Arts Marketing reviews & insights
NA10 - 49Toronto, Canada
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