Customer Contact Center & Bilingual Call Center

For over 15 years, Gexel aims at developing strategic partnerships and collaborations with its clients.Our consultative approach is based on analyzing and understanding not only your business needs but also those of your clients.We use our expertise and the feedback collected from our agents to continuously improve our services.We are the client experience specialists. Whether it is for inbound calls (customer service and technical support), outbound calls (sales) or consulting services, our French and/or English services will be adapted to your needs while helping you achieve your goals.

 

Canada Canada
5250, boulevard Décarie - Suite 100, Montreal, Quebec H3X 2H9,
514.935.9300
$100 - $149/hr
250 - 999
1988

Service Focus

Focus of BPO Services
  • Customer Service - 30%
  • Telemarketing - 30%
  • Chat Services - 30%
  • Call Center Services - 10%

Industry Focus

  • Financial & Payments - 20%
  • Telecommunication - 20%
  • Retail - 20%
  • Travel & Lifestyle - 20%
  • Insurance - 20%

Client Focus

70% Small Business
30% Medium Business

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