Top BPO Companies in Canada

Researched by:Goodfirms Research TeamUpdated:September 21, 2026

Goodfirms has reviewed 271 BPO Companies in Canada as of September 2026. The top-ranked firm is AnswerConnect (5.0 stars, 21 verified reviews, NA, founded 2002, Toronto). Across the category, the median hourly rate is $25, median client rating is 4.6, and 25% of firms employ 50+ members. Explore the vetted BPO Companies in Canada below, compare their strengths, and connect with the provider best suited to your requirements.

Have you decided to locate business process outsourcing companies in Canada to give the contract of non-primary business activities and functions to a third-party provider? BPO firms in Canada offer services such as payroll, human resources (HR), accounting, customer/call center relations, etc. to different industries including banking, automotive, logistics, retail, telecom, insurance, healthcare, manufacturing, and many more. When you outsource to Canadian BPO services, you do not have to invest in additional fixed assets and can convert them to variable costs. Increase the flexibility in resource management by employing the most dependable agency from the Goodfirms-contrived list of the top BPO companies in Canada.

Goodfirms has verified 271 BPO Companies in Canada - part of 6,204+ BPO Companies in the World, each passing Goodfirms' 4-step verification process (background check, client interviews, portfolio audit, ongoing quality review). Listings marked "Sponsored" are agencies that pay for premium placement - sponsorship does not affect star ratings or review content.

Top 10 at Glance

Compare the highest-ranked firms first side by side.

Rank
Company
Rating
Reviews
Hourly Rate
Team Size
Founded
Location
Action

List of Top Canada BPO companies | BPO Firms in Canada

Find a BPO Services Company Near you
Find a BPO Services Company Near you
Service
Hourly Rate
Employees
ReviewsAll Companies
Industry
Client Type
  • Best in Class Customer Service Agents available globally Offering Phone Support, Online chat, SMS/Text and Social Media Messaging Solutions Cost effective and efficient solutions depending on your budget and needs One-Stop integration options available: we can implement our own software and ticketing solutions

    NA
    10 - 49
    Toronto, Canada
  • effective Call Center services for the purposes of generating sales, business leads, and event attendance. We offer a host of innovative messaging solutions that include: Voice, Fax and Email broadcasting Voicecasting, Voicemail Courier, Pollcast, and Voicemail Relay Unique Business-to-Consumer and Business-to-Business marketing tools Computer telephony services and marketing solutions for the business sector Communication software ... read Voice Logic reviews & insights

    NA
    10 - 49
    1996
    Toronto, Canada
  • AnswerNet offers a huge selection of Call Centre Services, which can enhance your Telephone Answering Service, replace or supplement your in-house staff, or outsource many business tasks completely, saving you time and money. Imagine, you can take and process orders, take payments, do billing, make appointments, have a 24-hour receptionist, send text messages, manage email ... read Answer Net reviews & insights

    NA
    10 - 49
    Toronto, Canada
  • MOST SALES AND MARKETING PROFESSIONALS ARE FAMILIAR WITH THE PARETO PRINCIPLE, ALSO KNOWN AS THE 80/20 RULE. THE FORMULA STATES THAT 80% OF EFFECTS COME FROM 20% OF THE CAUSES. IN SALES SPECIFICALLY THIS 20% ARE KNOWN AS THE SUPERSTARS. AT MYMO, WE TRAIN OUR TEAM TO ALWAYS PERFORM AT SUPERSTAR LEVELS.

    NA
    10 - 49
    Toronto, Canada
  • Quality lies at the heart of your success and hence ours. Simpro’s foundation is based on quality first as it is the only sustainable business model with your customers. We offer full service Call Center and Business Process Outsourcing (BPO) solutions in multiple languages across multiple verticals in worldwide strategic locations. Our BPO services offer ... read Simpro Solutions reviews & insights

    NA
    10 - 49
    Toronto, Canada
  • Over the years, the LABY telemarketing agency has helped dozens of self-employed workers, SMEs and large companies to develop their clientele and develop new markets. Our telemarketing agency's main mission is to eliminate the heavy burden of soliciting new clients for all types of businesses and to open the door to representatives.Whether you are looking ... read Laby reviews & insights

    NA
    10 - 49
    2016
    Montreal, Canada
  • TELUP is a BPO and a Contact Center Services Company helping enterprise of all size in their tasks such as prospecting, appointments setting, sales, customer retention and front office outsourcing task by providing them with dedicated well-trained professionals. Your life’s work, powered by our life’s work

    NA
    10 - 49
    2006
    Montreal, Canada
  • Clientis stimulates your business development with concrete and efficient solutions for sales representation, business trainings, and sales conculting : lead generation, telemarketing B2B, sales blitz, international sales missions, customer service training, networking training, time management training, intercultural training, hotel & tourism training, marketing, CRM, motivation conferences, market studies, satisfaction studies, etc.

    NA
    10 - 49
    2001
    Longueuil, Canada
  • We are specialists in creating telephone subscription, fundraising, and membership campaigns for all branches of non-profit and performing arts organisations. Every campaign, large and small is under the supervision of an experienced, fully qualified manager, and every campaign receives our full attention. We require no long-term commitment or costly up-front investment from our clients; we ... read Sfz Limited reviews & insights

    NA
    10 - 49
    Edmonton, Canada
  • Since 2005, Direct B2B Telemarketing has set up and carried out high quality B2B telephone prospecting campaigns. TODAY, 92% OF B2B CUSTOMER INTERACTIONS HAPPEN OVER THE PHONE. USE THE PHONE TO COMMUNICATE WITH POTENTIAL CUSTOMERS. A WELL-PREPARED APPROACH STRATEGY AND A CONTINUOUS EFFORT ARE THE KEY ELEMENTS TO INTEREST YOUR PROSPECTS AND TO MAKE A ... read Direct B2B reviews & insights

    NA
    10 - 49
    2005
    Montreal, Canada
  • The service we provide is determined in partnership with each of our clients. Thanks to our expertise, you have access to a telemarketing team that works every day on your business development. It’s therefore critical that we tailor our offering to your circumstances, values and performance objectives. Our quality assurance team ensures you don’t get ... read Fusion Contact reviews & insights

    NA
    10 - 49
    2011
    Terrebonne, Canada
  • We offer high-quality services to help our clients achieve their business goals and reach their target audience in the most effective manner. We value our ability to work closely with our clients, understand their business objectives, offer time-flexibility and direct quality control .

    NA
    10 - 49
    Edmonton, Canada
  • GlobalNet serves the consumer products industry by providing the back-office support necessary to manage your customer lifecycle. Why leave sales behind when GlobalNet can help you mine additional sales from your largest asset, your customer base.GlobalNet Services Group is an international contract software services provider with offices in North America and Asia. We pride ourselves ... read Global Net reviews & insights

    NA
    2 - 9
    Vancouver, Canada
  • Our vision is to be the Number One virtual business in Ontario and Canada. To be a recognised authority in the virtual industry, a well-respected and sought-after company and a thought-leader in promoting and growing the benefits of virtual processes.Our mission is to provide customised virtual business management and support services to established business owners. ... read Martina Rowley And Company reviews & insights

    < $25/hr
    2 - 9
    Toronto, Canada
  • Innovative Professional Offices in Mississauga provides conveniently located, fully furnished, single/shared and virtual office spaces. We offer a wide variety of office types and sizes to suit any plan and boasts customized support service plans to suit your specific needs. You can scale your office package up or down as your business needs change. These ... read Innovative Professional Offices reviews & insights

    < $25/hr
    2 - 9
    Mississauga, Canada
  • Online-EA Inc. provides remote Executive Assistant services on an as needed basis--saving you money and freeing up your time, so you can get back to doing business. Whether you are looking for help everyday, once in awhile, or only once, Online-EA can help you. We provide most of the same services an in-house Executive Assistant ... read Online-EA reviews & insights

    < $25/hr
    2 - 9
    2011
    Mississauga, Canada
  • As a virtual assistant working remotely with clients across the globe, I am efficient, modern and proactive – just what you need to help you get things done! There isn't much I can't do and if I can't, I'll learn! Specializing in working with entrepreneurs, consultants, business owners and coaches but am happy to meet ... read Presto Virtual Assistance Services reviews & insights

    < $25/hr
    2 - 9
    2013
    Toronto, Canada
  • When you move to a Vancouver office or set up a virtual business at Central Park Business Centre, your company will have global reach by being in a world-class city, while also offering you the convenience of the local Vancouver and Burnaby markets. Our technology adds value to your company. Learn how our state-of-the-art telephone ... read Central Park Business Centre reviews & insights

    < $25/hr
    2 - 9
    Vancouver, Canada
  • We provide Administrative, Social Media Management, Human Resource, and Event Coordination services to entrepreneurs looking to take their business to the next level! With our meticulous attention to detail and creative problem solving skills, we organize and streamline our client’s processes so they can focus on the things they truly love doing. Our attentive, personalized ... read AK Virtual Assistant reviews & insights

    < $25/hr
    2 - 9
    Vancouver, Canada
  • Offering virtual office packages, instant office rentals, virtual administrative assistants, business planning, professional resume creation, LinkedIn profile creation, spanish translations, mailing services such as virtual business addresses and mail & parcel receipt or forwarding, and more.

    < $25/hr
    2 - 9
    1984
    Surrey, Canada
  • DoctorCare is a group of Canadian healthcare experts making it easier for doctors to get paid. We are a technology solution provider that takes the administrative burden of complex medical billing off of doctors’ plates enabling them to focus on what really matters: cutting wait times and improving the delivery of care and the patient ... read Doctor Care reviews & insights

    $25 - $49/hr
    10 - 49
    Toronto, Canada
  • We’ve helped countless physicians maximize their payouts by diligently reviewing their remittance advice reports in order to identify any errors on prior submissions.Proper billing requires knowledge of the Ministry of Health (MoH) processes and a detailed financial understanding of your practice.We conduct detailed monthly reconciliation of your claims and will resubmit, appeal and offer recommendations ... read PayMed reviews & insights

    $25 - $49/hr
    10 - 49
    Toronto, Canada
  • Founded by doctors who tried to manage billing ourselves, we quickly learned that diverting time and energy from our purpose of improving care for people in our community didn’t make sense. So we tried traditional billing agent services, but that wasn’t much better. We still had the cumbersome paperwork and now the extra burden of ... read Motive health reviews & insights

    $25 - $49/hr
    10 - 49
    Toronto, Canada
  • Established in 2006, Medicus Inc., as an OHIP billing agent, has been providing excellent and reliable OHIP billing services for physicians in Ontario for over 12 years. Medicus Inc. is here to help you by saving you time and taking over the compliance, error-checking, reconciliation, processing, electronic submission, billing files management, and other stresses and ... read Medicus reviews & insights

    $25 - $49/hr
    2 - 9
    Toronto, Canada
  • ClinicAid has a number of powerful reports that our client feedback helped to design. Detailed Remittance, Rejection, Efficiency and more reports are available at a click.If your needs go beyond what we’ve created, you are able to customize and save your own reports with up to 46 individual datapoints for maximum intelligence into your practice.

    $50 - $99/hr
    10 - 49
    Toronto, Canada
  • K.C. McKee Medical Development is dedicated to helping Ontario’s health care providers because we understand the importance of time and fair compensation for those who have dedicated themselves to helping others. We are passionate about making sure physicians receive what they have earned. We believe that physicians should not have to spend their valuable time ... read Kc McKee reviews & insights

    $50 - $99/hr
    50 - 249
    Thunder Bay, Canada
  • We provide continuity for your medical billing administration that helps protect you from the unexpected.Our workflow and quality control processes ensure that your billings are submitted correctly and in a timely manner.We follow the guidelines in the OHIP Schedule of Benefits closely and take the guesswork out of your billing.

    $25 - $49/hr
    10 - 49
    Toronto, Canada
  • The main reason I switched to JCL was to save time as I found that billing on my own through a self-driven app was becoming too cumbersome. From the beginning, JCL has been very responsive and attentive to detail. I often email them for general billing questions or advice, and they are always very prompt ... read JCL Medical systems reviews & insights

    $25 - $49/hr
    10 - 49
    Toronto, Canada
  • The name Emkiro is a Japanese hybrid word that means “crossroads” and one’s “journey back”, and was chosen to represent the journey back to recovery. Our motto is 'Do the things you love' and our services are modeled around that. We offer the convenience of multiple healthcare professionals working together under one roof, providing various ... read Emkiro reviews & insights

    $25 - $49/hr
    10 - 49
    Toronto, Canada
  • CHS (Canadian Health Systems) is a company that provides electronic medical records software³. They offer custom-built EMR platforms, telemedicine suites, and services, EMR Advantage a trademark solution, and other solutions. CHS provides the Premier EMR System with comprehensive training and support. They also improve the registration process by allowing patients to check in for an ... read CHS reviews & insights

    $25 - $49/hr
    10 - 49
    Toronto, Canada
  • We want you to be able to work smarter not harder. We have spent most of our 30 years experience doing in house data entry along with visits to doctors’ offices and clinics.The way physicians do billings keeps changing. We are here to support you in whichever way you would prefer to submit your billings, ... read MedCom Billing reviews & insights

    $25 - $49/hr
    10 - 49
    Vancouver, Canada
  • Our office, located in Langley, is one of many Medcom offices in British Columbia. With both full and part-time staff, we manage the day to day data entry and accounts receivable for physicians throughout the province. We celebrated our 26th anniversary in April 2019! Whether you are a Valley Medcom client already or are just ... read Valley Medcom reviews & insights

    $25 - $49/hr
    10 - 49
    Vancouver, Canada
  • Medinet is a boutique family- and employee-owned provider of secure e-Health solutions in Western Canada. We provide software and services for private physicians and health authorities including secure email, access to the provincial PharmaNet database, and both full-service and self-serve medical billing systems. Our goal is to improve patient care by making it easier, faster ... read Medinet reviews & insights

    $25 - $49/hr
    10 - 49
    Vancouver, Canada
  • It’s time to stop spending endless hours sifting through confusing MSP documents and start spending more time on work that matters. With Prime MBC, you will be more efficient, more confident that you’re getting the money you rightfully earned, and put at ease knowing you’re doing things the right way. You have questions. You have ... read Primem bc reviews & insights

    $25 - $49/hr
    10 - 49
    Vancouver, Canada
  • PHSA has a unique role in BC's health authority system: to ensure that BC residents have access to a coordinated provincial network of high-quality specialized health-care services.

    $25 - $49/hr
    10 - 49
    Vancouver, Canada
  • Allianze BPO services is a most hailed name in the BPO service sector, due to the quality service and numerous benefits it provided to the clients. We mitigate the back-office tasks of thousands of businesses in several industries, on a daily basis. We have been offering help to firms across the globe, for the last ... read Allianze BPO Service reviews & insights

    NA
    2 - 9
    Scarborough, Canada
  • Today we are focused on building Remote Teams across Europe (Customer Support and Technical) that are integrated into your People, Process and Products. Our clients are major software development companies who have entrusted us with the task of hiring technical resources which includes senior DevOps, AWS and Azure Consultants, Python Developers, Database Specialists and many ... read PerfectQue reviews & insights

    < $25/hr
    10 - 49
    Toronto, Canada
  • We provide a wide array of business solutions such as bookkeeping, e-mail management, data entry, administration and social media management. We aim to relieve entrepreneurs and small businesses of repetitive and time consuming tasks, allowing them to redirect their focus on their core business and value added activities.

    < $25/hr
    10 - 49
    Toronto, Canada
  • Voice conversations are indispensable to providing customer service and building brand loyalty. At Fonolo, we’re passionate about improving the way companies communicate with their customers. Our mission is to help contact centers deliver THE BEST possible experience, one that exceeds expectations.

    < $25/hr
    50 - 249
    Toronto, Canada
  • We are dedicated to delivering the highest standard of Business Process Outsourcing services. It's as simple as that. People are our strength, and technology is our accelerator. By combining the best of both worlds, we have become a leader in our industry with an unwavering focus on enhancing efficiencies and improving customer service for each ... read Agility One Outsourcing reviews & insights

    < $25/hr
    10 - 49
    Toronto, Canada
  • For over three decades, Uniserve has been bringing innovative tech solutions to customers across Canada. Based in Vancouver, B.C., we provide smart, reliable services for home and business customers. Uniserve Communications Corporation is a leader in the consulting, delivery and integration of voice, data and media services over multiple redundant and resilient networks, selling directly ... read Uniserve Communications Corporation reviews & insights

    < $25/hr
    2 - 9
    1988
    Vancouver, Canada
  • Transacting your business in big cities like Los Angeles and New York has its perks. You get a steady stream of customers walking in your office’s doors. The bustle of the city is a revolving door of opportunities for your big business growth. However, as with any business, its volatile nature does not escape anyone. ... read Upsource reviews & insights

    < $25/hr
    50 - 249
    2020
    Calgary, Canada
  • B2b Appointment Setting & B2b Lead Generation Services Stop wasting money on hourly wages with nothing to show for it, Pay Per Lead. Our Appointment setting & B2B lead generation services will deliver results. Qualified Sales Leads with Service Guarantee! 10 reasons why you should choose Appointmentsetter as your exclusive representative for your marketing campaign. ... read Appointment Setters reviews & insights

    NA
    2 - 9
    Toronto, Canada
  • Rezolves BPO, a leading provider of business process outsourcing services, optimizes online visibility with a robust backlink strategy. Focused on keyword-rich on-page content, our site offers valuable insights into BPO services. Engaging in guest posting, we collaborate with industry blogs, sharing high-quality content and securing backlinks. Social media is leveraged to promote shareable content, fostering ... read Rezolves reviews & insights

    NA
    10 - 49
    2022
    Oakville, Canada
  • WorkStaff360 is a Canada and US focused virtual staffing company that helps businesses scale by providing reliable, full time remote talent across multiple functions. We work with growth minded companies that want consistent execution without the overhead of traditional hiring. We specialize in placing trained virtual assistants and remote professionals in roles such as executive ... read Workstaff360 reviews & insights

    < $25/hr
    50 - 249
    2023
    Toronto, Canada
  • We are thrilled to announce that Connect6 Group has been honored as one of Canada's top-growing companies in 2023 by The Globe and Mail. This prestigious recognition is a testament to our unwavering commitment to innovation, excellence, and client satisfaction.At Connect6 Group, we have always strived to push the boundaries, challenge the status quo, and ... read Connect6 Group reviews & insights

    $25 - $49/hr
    2 - 9
    Markham, Canada
  • CALLS is a premier provider of customer service and telemarketing solutions with over 29 years of experience in Mexico and a strong international presence in Canada, the Philippines, Colombia, and the United States. We serve a diverse range of international customers and business partners, offering support in Spanish, English, French, and Portuguese. Our services are ... read WW CALLS Canada reviews & insights

    $25 - $49/hr
    2 - 9
    Hamilton, Canada
  • At IDEA FACTOR our vision is to stand as the foremost provider of strategic solutions, consistently delivering exceptional and personalized services.Our commitment to excellence in customer service and lead generation has awarded us repeat business for more than 35 years, from both our global and local clients.Our vision is to ensure that in any scenario, ... read Idea Factor reviews & insights

    < $25/hr
    2 - 9
    Hamilton, Canada

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Where the firms are.

Bubble size shows how many firms each country has; colour shows its average hourly rate. Tap any country for its firm count, average rate, rating, and Value Score.

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All states ranked by Value Score.

Every state in scope, ranked by Value Score.

StateFirmsAvg RateAvg RatingValue ScoreAction
CAOntario148$40/hr584View firms
CABritish Columbia41$39/hr582View firms
CAQuebec42$56/hr578View firms
CANova Scotia2$25/hr-70View firms
CASaskatchewan2$25/hr-70View firms
CANew Brunswick1$37/hr-65View firms
CAManitoba3$75/hr-52View firms
CAAlberta32$48/hr144View firms
CAOntario
148 firms$40/hr5
Value Score84 / 100
CABritish Columbia
41 firms$39/hr5
Value Score82 / 100
CAQuebec
42 firms$56/hr5
Value Score78 / 100
CANova Scotia
2 firms$25/hr
Value Score70 / 100
CASaskatchewan
2 firms$25/hr
Value Score70 / 100
CANew Brunswick
1 firms$37/hr
Value Score65 / 100
CAManitoba
3 firms$75/hr
Value Score52 / 100
CAAlberta
32 firms$48/hr1
Value Score44 / 100

Match by work-hour overlap with your team.

Cost matters - but so does being able to actually talk to your developer during your workday. Here are the best destinations for each major hub.

If you're in US (PT/ET)Recommended

Look for nearshore LATAM partners - same-day collaboration, similar time zones, and 50-60% cost savings vs domestic.

MXMexico~7h overlap
ARArgentina~6h overlap
BRBrazil~5h overlap
CACanada~8h overlap
If you're in Europe (CET/GMT)Recommended

Eastern Europe is your sweet spot - 1-2h time zone shift, EU GDPR alignment, and 40-50% lower rates than Western Europe.

PLPoland~8h overlap
UAUkraine~7h overlap
RORomania~7h overlap
ZASouth Africa~8h overlap

How firms are placed on the matrix

Every position on this chart is the output of the Goodfirms ranking algorithm - a weighted composite of signals across two axes. The algorithm is recomputed regularly and is fully documented.

Sponsorship does not affect placement. PRO members receive visible badges and ad placements, but their algorithmic scores are calculated identically to free listings.

Read the full methodology
Algorithm at a glance
1
X-axis (Core Competencies): Service Focus Ratio + Portfolio Depth + Quality + Experience
2
Y-axis (360-Performance): Client Reviews + Market Presence + Goodfirms Score
3
Missing signals are excluded from a firm's score, not substituted with defaults - weights redistribute across remaining inputs
4
Recency decay over the last 18 months keeps stale reviews from dominating
5
Eligibility floor: ≥ 1 published review in this category scope

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States with the best Value Score for bpo services hiring.

Ranked by a composite score blending firm count (supply), average rating (quality), and median hourly rate (cost). Affordability is weighted highest (50%), so this list surfaces actually affordable destinations rather than just-big markets.

Budget leader
Ontario · $0-24/hr

54 firms in this tier - more than any other state, averaging 5.0 ★. Top picks: DMT Business Development, OBI Services LLC, Martal Group.

Mid-tier leader
Ontario · $50-99/hr

8 firms in this tier - more than any other state, averaging 5.0 ★. Top picks: Actuate Media, NashTech, Extend Communications.

Top tier leader
Ontario · $150+/hr

3 firms in this tier - more than any other state. Top picks: Bill Gosling Outsourcing, Pathway Communications, Authority Factors.

Loading heatmap…
Cell intensity (firm density):
Low
High
Best Value marks the densest, highest-rated, most-affordable cell per row

How the heatmap is built

Every cell in the grid above is the count of firms in (place × hourly-rate tier). Firms are placed by their published hourly rate; those without a disclosed rate are not plotted.

Top company names per cell are surfaced by Value Score - a weighted blend of affordability (50%) + rating (35%) + review volume (15%).

The "Best" ribbon marks the cell in each row where firm density, ratings, and affordability line up best - the densest, highest-quality combination.

Read the full methodology
Value Score · per firm
ValueScore = 0.50 × Affordability
+ 0.35 × Rating
+ 0.15 × Review Volume
// All sub-scores normalized 0-100
// Affordability = (1 - rate/$200) × 100
// Rating = (rating - 3) / 2 × 100
// Volume = log10(reviews+1)/log10(200) × 100

Found your target region?

Browse all bpo services firms in your chosen country - or let our AI hand-pick 3 matches based on your project, budget, and time-zone preference.

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