Top BPO Companies in Canada

At rethinkCX, we craft tailored customer experience (CX) strategies to drive loyalty and growth in 2025 and beyond. Our expert consultants use data-driven insights to transform how you connect with customers—without the jargon. Whether you’re refining interactions or building a standout CX culture, we’re here to make it happen. Book a free 30-minute consultation to ... read rethinkCX reviews & insights

Back Office Squad offers reliable virtual assistant solutions for USA-based companies and global clients. Our team integrates with your existing systems (Slack, Zendesk, CRM etc.), operates under your brand voice and supports you with email, live chat and social media support. We believe servicing your operations shouldn’t cost the earth - just deliver excellence.

Pearl Lemon Leads is a top lead generation agency in Canada, specializing in helping businesses grow through targeted, high-quality leads. Our tailored strategies drive measurable results and sustainable growth for companies across various industries.

Managing over 20 million customer interactions annually, our team of 10,000 skilled professionals across Canada and the Philippines provides seamless voice and digital support in both English and Canadian French. NQX is Canada's largest and best contact center outsourcing provider. Our tech expertise covers the complete cycle of digital product development and integration. We help ... read NQX reviews & insights

At BOSS Assistants, we're passionate about helping entrepreneurs grow and manage their business without sacrificing their well-being. We've designed our services specifically to enhance your online presence and optimize your business: Social media management Podcast management Blog content Website design Lead generation Executive assistance for day-to-day tasks If you're curious about how we might be ... read BOSS Assistants reviews & insights

Reetch is a multidisciplinary business development company that helps businesses achieve their sales objectives. Reetch provides organizations with the performance they need while building long-lasting and trustworthy business relationships with new clients. Our mission is to generate new sales opportunities and additional revenue for every client we work with.

Instant Salesforce is a trusted tele marketing company offering professional solutions to enhance customer engagement and maximize your business potential.

Prospecto est l'agence de télémarketing B2B de référence au Québec. Fondée à Victoriaville, au cœur du Québec, notre mission est simple : générer des rendez-vous qualifiés pour vos représentants aux ventes grâce à la prospection téléphonique ciblée. Nous accompagnons les entreprises canadiennes et françaises souhaitant développer leur pipeline commercial sans avoir à recruter, former ou ... read Prospecto — Agence de Télémarketing B2B reviews & insights

Altis Solutions Inc. o/a as Nimble Assistants is a remote virtual assistance company delivering highly skilled, in-house–trained Virtual Assistants capable of supporting 100+ tasks. Our VAs are available 24/7, respond promptly, and work seamlessly with a wide range of software platforms to adapt to each client’s operational needs. We offer flexible monthly plans designed to ... read Nimble Assistants reviews & insights

Call Force Global is a nearshore business process outsourcing company that builds dedicated support teams for US businesses. Our agents work from the Caribbean and Latin America, speak native English, and cover US time zones. We handle inbound customer support, answering and reception, outbound calling, appointment setting, lead qualification, and live transfers.What makes us different: ... read Call Force Global reviews & insights

EmpireOneCX is a next-generation outsourcing partner built to elevate customer experience. We combine advanced digital systems with skilled professionals who understand that every interaction matters.We do not just answer calls. We build trust, strengthen relationships, and help brands lead with secure, scalable service excellence.

Bill Medics specialize in providing accurate and efficient medical billing services to healthcare providers. With a focus on both general practitioners and specialists, our goal is to simplify the billing process, reduce administrative burdens, and ensure timely claims submission and payment. Our team is well-versed in the intricacies of OHIP billing and other medical billing ... read Bill Medics Inc. reviews & insights

Talent Trellis is a managed talent and operations partner. We build, train, and manage dedicated remote teams from Pakistan for startups and growing companies across North America and the GCC — spanning customer support, trust & safety, AI & data operations, executive assistants, engineering, design, and marketing. Fully-managed outcomes, deployed in ~14 days, with no ... read Talent Trellis Inc. reviews & insights

Root Digital Concierge is an offshore staffing agency helping US and Canadian businesses grow by placing dedicated, highly-trained support specialists onto their teams — without the overhead of hiring in-house.We specialize in matching businesses with the right offshore talent for their needs: Executive and Administrative Assistants, Customer Support and Success, Appointment Setters, Cold Callers, Lead ... read Root Digital Concierge LLC reviews & insights

NQX represents a global team of customer experience professionals spanning Canada and the Philippines, bringing together over 25 years of expertise in contact center outsourcing, customer experience consulting and digital solutions. In 2025, Nordia and Quantrics united under a new brand: NQX. This strategic consolidation brings together their contact center expertise and digital innovation under ... read NQX formerly Nordia reviews & insights

a2scale embeds trained specialists into a real estate business's existing workflow and tools, rather than matching you to someone from a generic staffing pool. Our virtual assistants and transaction coordinators handle the administrative and coordination work behind a deal: inbox management, listing support, client communication, follow-ups, and tracking every clock a transaction runs on, from ... read a2scale reviews & insights

ReplyLead is a B2B lead generation and cold email agency for companies with $1M+ in revenue. We run outbound end to end - targeting, data, sending infrastructure, copywriting and reply handling - and book qualified meetings onto your calendar. Pricing is a lean monthly technology fee plus a share of the revenue you close; no ... read ReplyLead reviews & insights

ClinicAid is the only medical billing software that is fully integrated with the open-source Oscar McMaster Electronic Medical Record for business-grade billing in Alberta, BC and Ontario. We keep your data safe and secure in Rock-solid facilities on canadian soil.

SureCall is a 24.7.365 outsourced multimedia contact center that is set apart by state of the art technology, flexible architecture, and streamlined programs. We are leaders in the industry and have received several awards and recognition for our service excellence. We are much more than just a contact center we truly are a specialized assistance ... read SureCall reviews & insights

Prospects DM have successfully managed to build a company focused on service, training, infrastructure and security. Our goal was and continues to be the highest technology obtainable in order to deliver the best quality service including crystal clear and secure voice communications. Our security is always our utmost priority, therefore Prospects DM became a PCI ... read Prospects DM reviews & insights

Edge Marketing & Research is a customer contact management service provider based Ontario, Canada. We provide our clients with a full range of marketing solutions that include inbound and outbound call services, live chat, digital advertising and analytics. Edge has been in business for over 20 years, and our team of professionals has been awarded ... read Edge Marketing & Research reviews & insights

Founded in 2005, OC Communications Group Inc. is a mid-size, BPO (Business Process Outsourcing) solutions provider focused on delivering added value for our clients at each touch point along the customer journey. Our strength is in our ability to develop customized customer engagement solutions designed to be an extension of your operations. This ensures complete ... read One Contact reviews & insights

Advansis Virtual provides Full Suite Virtual Office Administration Services (Virtual Assistant Services) to businesses globally. We believe in helping your business to connect with other businesses by providing backend assistance so that you can focus on doing what is most important and that is to grow your business and prosper.

At Purple Sales Solutions, we help B2B Companies grow faster in the territory of their choice, either in Canada and the United States or Europe. We provide Go-To-Market, Lead Generation, Prospecting and Sales services with headquarters in Toronto and a presence in New York City, and Paris.

Ask Datatech is a Data Entry and Database Creation company based in Edmonton (Alberta) , Surrey (Vancouver), the home of technology and innovations in Canada. A Data Management (Data Entry) role involves entering data from various sources into the company computer system for Data processing and Data management. We guarantee perfect accuracy with our data ... read Ask Datatech Edmonton Canada reviews & insights

At FiveRings Marketing, we plan, create and execute lead generation campaigns to accelerate revenue by filling your sales pipeline with qualified leads. We implement a value-based approach by thoroughly understanding your company, product and end-user.

Avintra Labs helps MSPs and B2B service companies build more predictable sales pipelines through managed business development. We combine prospect research, outbound outreach, lead qualification, meeting coordination, CRM processes, and revenue intelligence into one complete sales development system.Unlike traditional lead generation companies that focus only on booking meetings, Avintra Labs helps businesses build a repeatable ... read Avintra Labs reviews & insights

Emenac Call Center Services can be the contact center for your business that oversees customer relationship with your brand on all communication pathways and boost it. Your brand should reach the customer where they are and where they feel convenient. Our agents are making this possible every day for customer care excellence.

Brandlucent helps B2B businesses discover and leverage their authentic brand power to grow their teams, expand to new markets, strengthen connections and propel their business to new levels. Using an approach that combines exploration, vision and reality, we help owners gain the clarity to grow their business their way and the focus to go after ... read Brandlucent reviews & insights

The CommAlert Group offers emergency communication services and call centre solutions. Our highly trained technicians, proven processes and advanced technology allow us to accommodate your specific needs. Our core services include: • Emergency monitoring, answering and mass notifications. • Work alone, safety and tracking. • Call answering and virtual assistant services. EMERGENCY COMMUNICATION SERVICES: Our ... read The CommAlert Group reviews & insights

Proudly Canadian-owned and operated, AnswerPlus has delivered award-winning 24/7 call answering services for over 60 years. Our services included outsourced call handling, urgent call dispatch, appointment scheduling, and bilingual contact centre services in English and French. With seven offices and virtual receptionists nationwide, we've become the go-to choice for businesses seeking faster, more reliable customer ... read AnswerPlus reviews & insights

Providing Quality Answering Services since 1993! At Big Sky Call Centers, we care about your clients and your calls. Big Sky Call Centers has consistently delivered top-quality services to our Calgary clients for the past 15 years. Our state-of-the-art systems insure that your calls are delivered to us 24 hours a day, 365 days a ... read Big Sky Call Centers Inc. reviews & insights

Intelligent Office®, the leader in virtual office solutions. From office space and conference rooms on an as-needed basis. To customized receptionist services. Intelligent Office provides customized business solutions, reception services and prestigious offices and conference space to hundreds of local, national and international businesses. Our staff can schedule meetings, route calls off-site and/or to mobile ... read Intelligent Office Canada reviews & insights

MeloTel provides Voice Over Internet Service as a Hosted solution. If your priority is to work with an experienced company that excels in professionalism, offers incomparable service, appreciates speed, accuracy and cost-effectiveness, we are the right choice. We stand apart from other service providers in a number of ways.

Select Call Centre has been serving the North American market for 50 years! At our core, we are focused on providing high quality customer service to and for our clients. Our Always Live service ensures that a friendly and informed voice is ready to serve whoever is on the other end of the line, whenever ... read Select Call Centre reviews & insights

Welcome to On Call Centre. We provide telephone call answering services and inbound call centre services for business owners, customer support departments, and fundraising teams. With On Call Centre, there is always a fluent French/English bilingual human voice with a beating heart answering your customers’ calls 24x7, which means you deliver a high level of ... read On Call Centre reviews & insights

Extend Communications is leading edge in Ontario call centre technology. We provide inbound call centre and telephone answering services as well as emergency dispatch contracts to various corporate clients across Ontario and throughout other regions of Canada and the USA. Our call centre operations are based in Brantford Ontario, an hours drive west of Toronto, ... read Extend Communications reviews & insights

Bilingual Call Center and Telephone Answering Services for Canada and the United States Answer 365 is one of very few Canadian call centers that have been in business for over 60 years. Answer 365, through successor companies, can trace its roots back to 1948.Answer 365 services clients throughout Canada, processing over 5 million transactions per ... read Answer 365 reviews & insights

Intercon Messaging is a Canadian-based, multiple award-winning, 24-hour Contact and Monitoring Centre that serves industries across North America. For over two decades, our business has provided a wide range of custom-designed answering services and monitoring solutions that are as unique as your business. Led by a leadership team with years of experience, we believe in ... read Intercon Messaging Inc. reviews & insights

Titan SG is a consulting organization that specializes in aligning IT operations to the Business goals and objectives of our clients. We focus on helping IT departments attain a more effective integration into the organization to support the business vision, goals and results. Our consulting practices and related IT solutions deliver customized technology solutions to ... read Titan Solutions Group reviews & insights

Angel Answering Service is a state of the art call center and provides top quality communications solutions. Angel Answering Service has been in the call center business in Canada for over 40 years, supplying responsible, quality telephone answering service and web productivity solutions for our clients. We ensure positive customer contact 24 hours a day, ... read Angel Answering Service reviews & insights

Connections Call Center was established in 1990 to service Squamish B.C.’s, telephone answering service needs. The strong service ethics of the owner Lillian Lyle and co-director Trish McMaster brought immediate growth to the company. Understanding that technology would play a huge part in the success of Connections Call Center, Lil sought out a system that ... read Connections Call Center reviews & insights

Cititel launched in 1991 at Edmonton, Alberta. We started with a passion for delivering information in a professional manner to the mobile workforce—and our appetite for excellence never wavered. Instead, we kept upping the ante by introducing new cutting-edge technology for small to large-sized business. With help from our senior leadership team, Cititel expanded its ... read Cititel reviews & insights

TAS-Page has been handling inbound calls for clients across Canada for over 60 years. Our contact center operates 24 hours a day, 7 days a week, 365 days a year. Our experienced live phone agents have literally saved lives by providing clear, direct phone support services. The wide range of answering services we offer are ... read TAS-PAGE reviews & insights

MSi is a leader in the development of data-driven solutions which enable corporations to create long-term business value, growth, and profitability. Using our solutions, our clients are able to optimize the value of their corporate data and create a competitive advantage in the marketplace. MSi solutions enable companies to reduce costs, optimize performance, and gain ... read MSi Corp reviews & insights

Operating out of our office in Mississauga, VCOMP INC. has been servicing clients from GTA and the province of Ontario since 1996. During this time, we experienced the significant developments in technology as it pertains to computers, peripherals, mobile devices, communication, Internet, etc. Our mandate has been and still is to stay in tune with ... read Vcomp Inc reviews & insights

Imagine unparalleled access to complimentary and crucial services that truly unify sales and marketing programs for greater effectiveness, and more profitability. Our global specialty companies deliver unheard of speed to market, higher control metrics, world-class thinking and meaningful business results. All to solve complex business problems that meet our clients' growth objectives.5th business® group of ... read 5th Business reviews & insights