Call Force Global

Call Force Global is a nearshore business process outsourcing company that builds dedicated support teams for US businesses. Our agents work from the Caribbean and Latin America, speak native English, and cover US time zones. We handle inbound customer support, answering and reception, outbound calling, appointment setting, lead qualification, and live transfers.

What makes us different: every call is scored by AI and reviewed by a human, so quality is measured, not assumed. Pricing is transparent at $12 to $18 per hour all-inclusive, with real-time SLA dashboards. Teams start at ten seats and typically go live in about seven days.

We are a staffing and fronting partner. Our agents are trained support staff, not licensed professionals, and warm-transfer anything requiring a licensed rep to your team.

Call Force Global Inc. is a BBB Accredited Business (A- rating, BBB Serving Central Ontario, accredited August 2026).