Outbound Marketing Solutions

CanadaDirect is a leading integrated marketing solutions provider with 30 years of proven experience. CanadaDirect is an end-to-end partner of choice for many multinational Canadian brands in contact center sales solutions, and affinity marketing services.

CanadaDirect helps organizations create positive brand experiences that engage customers to deliver measurable results, profitability and customer loyalty. CanadaDirect has 4 contact centers in Canada and 1 site in Cebu, Philippines, with near-shore LATAM sites planned in the near future. We are a leading outbound solution provider with over 600 acquisition and demand generation specialists, CanadaDirect offers both inbound and outbound sales, retention, loyalty and other outbound calling services. All of CanadaDirect’s contact centers are PCI Level 1 Certified. 

Canada Canada
9045 ch Cote-de-Liesse, Dorval, Quebec H9P 2M9
514-422-8557
$50 - $99/hr
50 - 249
1987

Service Focus

Focus of BPO Services
  • Customer Service - 25%
  • Telemarketing - 25%
  • Chat Services - 25%
  • Call Center Services - 25%
  • Inbound - 50%
  • Outbound - 50%

Industry Focus

  • Business Services - 10%
  • Consumer Products - 10%
  • Education - 10%
  • Financial & Payments - 10%
  • Government - 10%
  • Healthcare & Medical - 10%
  • Information Technology - 10%
  • Legal & Compliance - 10%
  • Manufacturing - 10%
  • Transportation & Logistics - 10%

Client Focus

70% Small Business
30% Medium Business

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