Business Management Software

A comprehensive business management software unearths a company’s operational efficiency by delivering cross-functional capabilities that anchor sustainable transformation across all departments and the entire business chain. Business management systems save time and remove all bottlenecks by acting as a single interface for all the business functions. It increases agility and drives maximum value from business efforts. Running all business processes on a single operating platform provides you better control, visibility, and insights into your business.

However, choosing the suitable business management software is crucial to reap the benefits provided by the business management technology. Businesses looking for reliable business management software can read this buyer’s guide to uncover the most suitable solution for their needs. This buyer’s guide discusses in detail everything you need to know about the business management software for making a prudent investment decision. 

Business management system is an application that has several individuals but related tools to manage all processes of a business. From sales, services, operation, and finances to websites, marketing, human resources, and customer service, the business management tools have modules to take care of all activities that run your business. It provides multiple applications built on a single framework and flexible architecture. It eliminates organizational silos and creates an environment of trust, transparency, and easy collaboration.

Without business software solutions, companies have to cobble together various software tools for separate processes. It makes the overall business process time-consuming, expensive, and inefficient. If you add the minimum average cost for the below software such as:

• CRM software 
• HR software
• Document management software
• Accounting software
• Email marketing software
• Communication tools
• Proposal management software
• Project management software
• Marketing automation software 
• Time Tracking Tools
• And more...

Then, the overall cost of all the software solutions together is considerably higher than the cost of a unified business management software. 

Also, organizational silos created due to ‘separate’ applications can reduce productivity by keeping critical data restricted to individual departments. Business management software makes each department of your organization self-reliant without being dependent on other departments for information. 

Disparate applications for sales, marketing, workforce management, communications, customer service, finance, inventory management, and operations can cause chaos without real-time data integration into a centralized vault. Fetching records, reports, and data from multiple sources can take away a lot of valuable time. Consolidation of dispersed data is critical for an enterprise-wide view of your business. The main purpose of business management software, therefore, is to act as a unified solution to manage all your business functions from a single dashboard of an integrated software application.

Most Business management software solutions are scalable and flexible to fit any corporate size. They can be used for all small, medium, and large teams. They are built to make running business operations super easy for managers. 

A typical business management software:

• Works by streamlining all processes and automating primary business functions. 
• Implements combined organizational strategy
• Standardizes back-office workflows and capabilities
• Centralizes business data, consolidates multiple security permissions, and makes data accessible to business managers and users in real-time. 
• Keeps records of all transactions, customer profiles, inventory, employees, payrolls, etc. 
• Responds proactively to customer-facing functions and issues
• Provides quantifiable improvements in overall business productivity

On-Premise 

These types of business management systems are licensed, and businesses can install them within their IT infrastructure. On-Premise business management systems are mostly deployed by businesses seeking to keep their data on their own local servers.

Web-based

These types of online business management platforms are hosted by third-party solution providers. Web-based online business management platforms can be accessed from anywhere with a User login ID and secure two-layered passwords. 

Cloud-based

These types of business management software are hosted through cloud solution providers. These are popular with large business organizations that require extensive features, massive data storage capacities, and extreme flexibility. The cloud-based business management solution is a SaaS (Software as a Service) product that allows business managers and their customers to access the services through internet-enabled devices. 

Open Source

These types of business management software allow users to customize source code for more features, modify inbuilt settings to suit internal needs, and add extra plugins to enhance the capabilities, usability, and functionality of the software. When companies need to accommodate specific features in their business management solutions that are unavailable with any vendor, then open source business management software can be the right choice.

Various Functions covered by business Management software include:

1. Accounting and Taxes
2. Budgeting and Invoicing
3. CRM
4. Project Management
5. Time Tracking 
6. Employee Scheduling 
7. Calendar Management 
8. Sales and Marketing
9. Asset Management 
10. Resource Management
11. Social Media Management
12.  Document Management
13.  Communication 
14.  Business Intelligence and Analytics
15.  Workflow Automation
16.  HR management
17.  Appointment Scheduling
18. Procurement and Supply Chain 
19.  Payment Integration
20.  And more...

Save Costs: Separate systems increase subscription charges, license fees, staff training costs, etc. By utilizing the services of a single platform for all processes, you can bring down operating costs significantly. 

Eliminate Miscommunication: Even after training staff for using multiple systems, chances of miscommunication are more when employees work on multiple applications. BMS eliminates the need for multiple systems, and thus your staff can communicate accurately with all information on a single platform.

Bring Transparency: When everyone is working together on a single application, transparency of processes can be achieved easily. Everyone gets on the same page when it comes to deadlines, reports, sales figures, project tasks, etc. 

Increase Efficiency: All round client information, project data, employee overview, and a 360-degree view of all business processes increases efficiency and decision-making competencies. 

Secure Data: The business management solutions have encrypted data vaults, access control mechanisms, and secure systems to keep your data safe from any cyber attack.  

Saves Time: Without integrated solutions, collecting information from standalone systems and entering at one place takes a lot of time. BMS tools save time by eliminating the need for the collation of data. 

Other Benefits:

• Scalable systems
• Cater to all Industries
• Low Cost of Deployment (Cloud-based Models)
• Simple Interface and Intuitive applications
• Customizable and transparent 
• Reduce Manual Processes

Client Management: Features for managing customers, leads, sponsors, partners, etc. 

Scheduling: Features to schedule client meetings, events, employee working shifts, field visits, etc. 

Finance Management: Conducting account audits, billing, invoicing, bookkeeping, etc.

Purchase Management: Features to manage procurement, quotations, proposals, suppliers, etc.

Sales Management: Managing sales teams, product catalogs, sales automation, sales inquiries, and contracts

Marketing: Creating and managing marketing campaigns, lead generation, funnel mapping, marketing automation, and more.

Project management: Visualize project timelines on Gantt charts, create project workflows, deadlines, project orders, equipment tracking, employee productivity tracking, and many more.

Document management: Tools for storing, organizing, and sharing documents, protecting documents from cyber-attacks, e-signature module for important documents, automated form submissions, etc. 

Workforce management: Features for HRM, workload management, time tracking, employee benefits management, scheduling, absence and leave management, remote employee monitoring, work reports, etc. 

Social Media Management: Managing social media accounts, online chats, campaigns, and online reputation management

Communication: Tools for communicating with staff, vendors, teams, departments, customers, etc. Features for collaboration, one-on-one chat, group chat, team chat, videoconferencing, etc. 

Payment: Features for accepting payments, recording payment history, card processing, multi-currency payments

Automation: Features for automating business workflows, marketing, and sales processes, schedules, payroll, documentation, etc.  

Website Tools: Some business management applications also come with website builders that allow business owners to make, maintain and update their websites easily.

Department Wise Offerings:

Sales

Business management software provides a structured set of tools to the sales teams for lead generation, lead capture, and lead conversions. It automates sales processes such as creating sales invoices, orders, quotes, etc., provides sales intelligence, and the facilities to conduct live chats with customers and connect with them via social media. 

Marketing

The business management system equips marketers with tools to get maximum output from their marketing budget. It unleashes visual analytics, goal tracking, personalization, cross-channel engagement, effective email marketing campaigns, etc. 

Customer Support

Tools to service customers via email, phone, live chat, social media, and web channels. Businesses can provide AI-enabled self-service options to customers and remote assistance. 

HR

Tools for employee recruitment, talent management, employee engagement, tracking, and onboarding. Create HR policies, manage performance, time-offs, and payroll using a business management system.

Finance

Tools for managing finances, business accounts, assets, liabilities, tax, financial statements, payables, receivables, profit and loss statements, expenses, etc. 

Process Wise Offerings

Inventory Management

Business management tools provide features to update, track, and order inventory in alignment with sales. These solutions give an accurate understanding of inventory, prevent inventory theft, and balance supply and demand for businesses. 

Accounting and Billing 

Business management software saves companies from chasing bills and late payment issues. From one time billing, recurring bills to subscriptions, it automates billing cycles and also helps in fraud detection. It can set up multiple modes of payment acceptance in multiple currencies. 

Project Management

With features for collaboration for projects, creating task timelines on Gantt chart, workflow automation, document sharing, timesheets, and more, business management software is all you need to manage projects efficiently.

Automation

Businesses can automate various repetitive tasks, activities, processes that increase efficiency and productivity. Automation is crucial for lengthy processes such as employee onboarding, purchase orders, work orders, procurement, compliance, etc. 

Social Media

Business tools assist in social media marketing, monitoring, analytics, and scheduling. It helps in creating, managing, and optimizing social media campaigns, branding and promotions. It also has tools that let businesses address customer queries from social media handles.

Collaboration: Tools for communication, live chat. Messengers, mind maps, notifications, alerts, team communication, etc. 

Manufacturing: In the manufacturing industry, business software provides complete visibility of the production plant and helps in reducing redundant manual processes. Asset tracking, automated work orders, analytics, supply chain and contract management features of the business management system are particularly important for manufacturing industries.

Marketing Agencies: With campaigns management, team coordination, tasks, client, and project management modules in one place, marketing agencies can redefine their workflows to focus on what really matters to the clients. Business management systems have drag and drop planners, Kanban boards, Gantt charts to streamline their tasks. 

Construction: Business management solutions provide digital workspaces where construction businesses can manage their projects, employees, on-site workers, finances, and assets under one roof. The tools also help them in compliance management, resource allocation, income and expense reporting, financial health monitoring, and marketing of projects.

Education: For educational institutes, especially the one that imparts higher education, cross-department communication, research collaboration, administrative efficiencies are the three most critical areas where business management software streamlines all essential activities. It has modules for staff scheduling, student management, reporting, and more. 

Financial Services: Financial and banking services can deploy business management systems for successfully communicating with customers, improvising operations, forecasting, automating processes, and boosting productivity.

IT sector: Tools that monitor, manage, and assist project completion, automate routine tasks, provide IT managers communication channels to keep clients informed during project phases, team chat options, etc.

Legal Services: Workflows in legal services are complex and require error-free execution. The inbuilt tools in business management software assist legal professionals in managing their cases in one place, raising invoices, set up recurring billing, schedule client meetings, and get a real-time overview of current casework. 

Freelancers: Freelancers need software solutions that help them in creating quotes, invoices, proposals, and project timelines. Business management software does it all and also helps freelancers in managing clients, listing their products and services, making their website, reducing payment invoice related errors, and more.

Retail Businesses: Sales, POS, CRM, and Inventory are the most important functions for retail businesses. Integrated business management solutions enable retailers to handle all daily workflows from a centralized system. 

A right mix of services, tools, and techniques is required to increase productivity and boost profitability for small business establishments. Small business management software comprises various modules that serve broader business elements and uncovers productivity. It also helps in increasing customer satisfaction and leads to an exponential growth of the client base.

It provides comprehensive analytics needed for forecasting business circumstances, finding selling opportunities, and capturing more leads. It takes care of all channels that small businesses use to reach clients, eases complicated tasks, automates redundant activities, handles even the unplanned situations with smart tools. 

The average price of business management software depends on multiple parameters such as:

• Number of Modules it has
• The type of interface it offers
• The number of users, customers, tasks, and projects it can handle simultaneously
• Number of currencies, languages, devices, Operating systems it supports
• Quality of service, uptime, and functions offered
• Type of Deployment, or  license purchased
• Type of plan sought/size of your business

Utiliko comes for $29 per user per month for the standard plan.  Flowlu comes for $59 for its 16 users business plan and $199 for unlimited users enterprise plan. Fortifi comes for $50 for five users plan and 2500 customers and $400 for unlimited users and unlimited customers plan. All-in-one business management software such as SuiteDash starts for $19 per month with no limit of users. For its pinnacle plan with more features, you need to pay $99 per month. Pulseway PSA’s plans start for $27 per month per 10 workstations. Knack business management software's basic plan is free for three users/per month and $10 per month for its Pro plan. 

There are also specially designed business management software for small businesses such as Deskera. It comes for $149 per year per user. For other free versions of business management software, choose from StudioCloud, Onesoft, Bitrix24, Dolibarr, LMN, etc. You can also deploy a free and open source business management software such as ApacheOfBiz. 

Business owners should meticulously consider the following factors about the business management software before making an actual purchase:

• Whether the software has all modules needed to run your type and size of business?
• Is the system future-ready to accommodate more features when your customer base grows?
• Is the business management technology solution accessible on all devices such as desktops, laptops, tablets, mobile phones?
• Whether the software provides encrypted servers, cybersecurity measures, and data access permissions or not?
• Can online business management software work smoothly with low bandwidth internet connectivity?
• Does the software vendor provide reliable, 24/7 customer support?
• Is the software sophisticated, user-friendly, and easy to navigate?
• Does the solution ensure regulatory compliance for protecting user data?
• Whether training, updates, customization, and upgrades are available easily?
• Does the software vendor provide a free version or free trial/free demo of its services?
• Does it limit the users and storage? 
• Does it provide full visibility over all business operations and processes?
• How easy is it to train employees and users to use the software? 
• Does it have the required storage capacity? 
• Can it process all types of purchase orders?
• Does the software provide offline accessibility?
• Is the interface multi-lingual? 
• Can it provide custom reports?
• If it has a native mobile application?

The top trends in the business management software field that you should know are:

1. Shift Towards Cloud: Companies are moving towards cloud-based applications that provide easy implementation, faster and simplified updates, robust security, and lower costs. 
2. Adoption of AI: 30% of organizations have planned to increase investments in artificial intelligence despite the pandemic. Businesses are recognizing the benefits that AI delivers to them and, therefore, are more willing than ever to adopt AI. Now, AI is not merely the buzzword for experts but an essential for innovative workflows. 
3. Increased Use of Mobile Applications: There is an increase in the use of Native mobile applications to boost productivity, agility, and mobility for businesses. Businesses that want their employees to stay connected to the office while working from home or field are moving to mobile-based applications. 
4. Powerful Big Data Analytics: The burgeoning amount of data produced by today’s businesses can be used for enormous economic benefits. Big data analytics has proved to be highly effective for all industries and sectors. By 2022, annual revenue from the global big data and business analytics market is expected to reach 274.3 billion U.S. dollars. 
5. IoT: With devices connected with the internet, businesses are unleashing improved asset tracking, business intelligence, and business management. IoT stirs up the business management landscape by providing operational excellence.  
6. User-Friendly Business Management Solutions: User has become the pivot around which technologies take shape in Industry 4.0. Business management solution providers are focussing on user experience more than ever before. 

As an organization that stands as a top B2B research and review platform to organizations across the world, GoodFirms extends a transformative approach by allowing its users to navigate through each of its software listing pages. Currently, GoodFirms offers a behemoth listing of more than 60000 software products and services and more than 30000 authenticated reviews from verified users. Companies can go through the authentic list of business management software solutions compiled by GoodFirms to make their businesses agile and technically efficient.