Top Answering Services in Illinois

Researched by:Goodfirms Research TeamUpdated:September 9, 2026

Goodfirms has reviewed 18 Answering Services in Illinois as of September 2026. The top-ranked firm is Vserve Ebusiness Solutions (5.0 stars, 47 verified reviews, < $25/hr, founded 2004, Chicago). Across the category, the median hourly rate is $25, median client rating is 4.5, and 26% of firms employ 50+ members. Explore the vetted Answering Services in Illinois companies below, compare their strengths, and connect with the provider best suited to your requirements.

Are you seeking the telephone answering services in Illinois? Other than answering calls, there are many services offered by these agencies. The services provided by the answering services in Illinois include virtual receptionist, appointment booking, event registration, payment processing, and many more. They provide 24*7 services as well; that is, they function even after your office hours, allowing your clients to solve queries any time of the day. The call answering services in Illinois also customize the services and save you from spending on the unnecessary ones. Thus, they allow you to work under the allocated budget and help in avoiding creating human errors by providing proficiency in their tasks. Goodfirms, therefore, made a list of the top answering services companies in Illinois with their introduction and reviews. Refer below for the same.

18Verified firms
$25/hrMedian hourly rate
4.5 ★Median rating
26%Have 50+ members

Goodfirms has verified 18 Answering Services in Illinois - part of 925+ Answering Services Companies, each passing Goodfirms' 4-step verification process (background check, client interviews, portfolio audit, ongoing quality review). Listings marked "Sponsored" are agencies that pay for premium placement - sponsorship does not affect star ratings or review content.

Top 10 at Glance

Compare the highest-ranked firms first side by side.

Rank
Company
Rating
Reviews
Hourly Rate
Team Size
Founded
Location
Action

List of Top Phone Answering Service in Illinois

Find a Answering Services Company Near you
Find a Answering Services Company Near you
Service
Hourly Rate
Employees
ReviewsAll Companies
Industry
Client Type
  • Vserve Ebusiness Solutions specializes in end-to-end supply chain support, eCommerce solutions, and digital marketing services, helping businesses optimize operations and scale efficiently. Our supply chain expertise includes procurement, inventory management, order fulfillment, logistics, vendor management, purchase order processing, shipment tracking, and trade compliance, ensuring seamless ... read Vserve Ebusiness Solutions reviews & insights

    < $25/hr
    250 - 999
    2004
    Chicago, United States
    Strong SEO and AI Search Visibility Strategy - Co-Founder & CEO
    Visit Website
  • Post your project. Get proposals from PRO-verified firms.

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  • Make your business 24/7. Power your growth every day of the year. AnswerForce provides professional and friendly call and chat answering services, virtual reception services, live chat, appointment scheduling, and more. Our team of experienced, customer-focused agents handle your calls 24/7, 365 days a year, ... read AnswerForce reviews & insights

    NA
    250 - 999
    2003
    Chicago, United States
    A wonderful service that keeps my company running smoothly and integrates seamlessly once set up. - Jose Masso
    Visit Website
  • Excel Answering Service, Inc. was founde​d in 1989 with the goal of becoming the top bilingual telecommunications service in Chicago. By providing excellent inbound and dispatching services for local companies, Excel has established a relationship with other customers throughtout the United States.

    < $25/hr
    2 - 9
    1989
    Chicago, United States
  • NuFone Answering Service offers simple start-up, easy-to-manage telephone answering services. Perfect for busy professionals, our 24/7 answering service provides the support that your business needs to succeed. Instant activation with no set up fees Professional agents answering with your business’s name and script 24/7/365 service, so that your phone lines are open even when your ... read NuFone Answering Service reviews & insights

    < $25/hr
    2 - 9
    Oak Park, United States
  • Our services are tailored to fit your business needs. Our plans include 8/12/24 hour service 365 days a week. No contacts or hidden charges to deal with. Nationwide service 24 hours a day. After 5 p.m. and weekend plans always available.

    < $25/hr
    2 - 9
    Addison, United States
  • We build modern applications that help users be more productive. We help them monetize their data by using data science, machine learning and artificial intelligence. We integrate their applications with other applications and systems. We scale their application using containers, cloud compute and cloud storage. ... read Enkaytech reviews & insights

    $50 - $99/hr
    10 - 49
    2012
    Lisle, United States
    Seamlessly transformed fragmented logistics data into real-time intelligence - Technology Head
  • With Billcare revolutionize your medical billing with our expert services. BillCare is a secure, user-friendly platform that streamlines.

    NA
    10 - 49
    2021
    Bolingbrook, United States
  • Stericycle, Inc. is a global business-to-business services company that provides highly specialized solutions to commercial companies of all sizes. Since its founding over 25 years ago, it has grown from a small medical waste management start-up into a leader across a range of increasingly complex and highly regulated areas – including customer contact and patient ... read Stericycle Communication Solutions reviews & insights

    < $25/hr
    2 - 9
    1993
    Lake Forest, United States
  • The team at Profiles and Reviews has years of experience in the call center industry and can help you to find high quality answering service, lead generation and other call center services. Suppliers are pre-screened and reviewed through a vigorous interviewing process and then endure a month long training program to ensure success and product ... read Profiles and Reviews reviews & insights

    < $25/hr
    2 - 9
    2019
    Chicago, United States
  • Our business provides 24/7 inbound call center services and customer contact solutions. What makes us an exemplary service provider is our close connections to our customers paired with our common sense solutions.

    < $25/hr
    2 - 9
    Oak Lawn, United States
  • ItwebIndia, a leading Business Process Outsourcing (BPO) and Information Technology (IT) company in New Delhi India best in professional expertise and the latest in technology innovation to deliver great-value services across diverse industry verticals. Our team objective is always to meet and even exceed our client's expectation.

    NA
    10 - 49
    2008
    Lincolnwood, United States
  • Unicom is a 24/7 inbound and outbound call center staffed with a team of professional communication agents to provide answering services, processing and operational tasks for your business. Whether you require technical or customer care helpdesk, sales, intake, scheduling, reservation or simple message intake and contact Unicom agents respond reliably, accurately and are always accountable ... read Unicom reviews & insights

    < $25/hr
    10 - 49
    1990
    Chicago, United States
  • Founded in 1996, Great Computer Solutions, Inc (GCS) is a leading provider of helpdesk, desktop, managed network support, managed hosting, data backup, disaster recovery, business continuity support and services. Our mission is to make technology work for our clients, whether that means implementing an onsite helpdesk, providing break/fix services, hosting complex applications, conducting network security ... read GCS Information Technology Services reviews & insights

    $25 - $49/hr
    50 - 249
    1996
    Skokie, United States
  • We SEO Pro excels in delivering high end offshore/onshore technology consulting and development services. We have a proven track record of delivering multi-faceted technology solutions ranging from digital marketing, web application development, Search Engine Optimization Services, Pay per click campaigns and social media marketing campaigns. Our web development team contributes towards the design, development, and ... read We SEO Pro reviews & insights

    $100 - $149/hr
    10 - 49
    2005
    Franklin Park, United States
  • Everforth TopBloc leverages proprietary automation to deploy Workday’s Human Capital Management, Payroll, and Financials business services quickly and efficiently, reducing timelines and delivering immediate value. Post-deployment, we provide flexible support through our Help Desk for configuration, reporting, and issue resolution, along with Payroll Managed Services for in-tenant processing or full outsourcing. As a preferred Workday ... read TopBloc reviews & insights

    $50 - $99/hr
    1,000 - 9,999
    2016
    Chicago, United States
  • Using AI Tools

    • ClaudeClaude
    • Claude CodeClaude Code
    • ChatGPTChatGPT
    • VLLMVLLM

    Longrifle AI is a veteran-owned applied AI integration company. Senior AI engineers find where AI gives your organization an edge and build it into the systems you already run, from first consultation through secure deployment and sustainment. We design and ship document and workflow automation, custom AI integrations, and private AI systems that run inside ... read Longrifle AI reviews & insights

    $200 - $300/hr
    2 - 9
    2026
    Schaumburg, United States

    Why Longrifle AI?

    • Senior AI engineers, founder-led
    • We build AI into systems you already ru
    • Private AI, your data never leaves your walls
  • CrossVue is a boutique consulting firm trusted by 140+ organizations in complex, highly regulated industries. We help organizations move beyond isolated implementations to build connected, intelligent enterprises — starting with Workday as the foundation and extending across modern data, integration, and automation platforms. We combine senior-level consulting expertise with purpose-built products and AI-powered solutions to ... read CrossVue reviews & insights

    $50 - $99/hr
    250 - 999
    2022
    Chicago, United States
  • Scherbius is a Chicago based web design and development studio. We create stunning, high-performance websites that improve client's brand perception and deliver ultimate digital experience. We are highly motivated and 100% committed. We feature an exclusive approach, top-notch quality, highest level of technical expertise and best creative talent on the market. In collaboration with our ... read Scherbius reviews & insights

    $150 - $199/hr
    2 - 9
    Deerfield, United States

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Where the firms are.

Bubble size shows how many firms each country has; colour shows its average hourly rate. Tap any country for its firm count, average rate, rating, and Value Score.

Loading map…

All cities ranked by Value Score.

Every city in scope, ranked by Value Score.

CityFirmsAvg RateAvg RatingValue ScoreAction
USChicago122$48/hr581View firms
USLake Forest3$25/hr-71View firms
USIllinois City3$25/hr-71View firms
USAddison2$25/hr-70View firms
USDowners Grove4$29/hr-70View firms
USOak Lawn1$25/hr-69View firms
USBedford Park1$25/hr-69View firms
USLake Bluff1$25/hr-69View firms
USAurora4$31/hr-69View firms
USLockport1$25/hr-69View firms
USSaint Charles1$25/hr-69View firms
USFairview Heights1$25/hr-69View firms
USHawthorn Woods1$25/hr-69View firms
USNaperville4$31/hr-69View firms
USGlendale Heights1$25/hr-69View firms
USPekin1$25/hr-69View firms
USLisle2$75/hr568View firms
USOakbrook2$31/hr-68View firms
USBuffalo Grove2$37/hr-66View firms
USGlenview3$37/hr-66View firms
USMorton Grove2$37/hr-66View firms
USSkokie1$37/hr-65View firms
USElgin1$37/hr-65View firms
USVernon Hills1$37/hr-65View firms
USWest Chicago1$37/hr-65View firms
USBolingbrook6$50/hr-63View firms
USWarrenville2$56/hr-58View firms
USWestchester2$75/hr-51View firms
USBarrington2$75/hr-51View firms
USTinley Park1$75/hr-50View firms
USHighland Park1$75/hr-50View firms
USEvanston6$31/hr346View firms
USSchaumburg10$144/hr4.544View firms
USSpringfield2$100/hr-41View firms
USNorthbrook3$125/hr-33View firms
USFranklin Park1$125/hr-31View firms
USOak Park2$138/hr-27View firms
USRolling Meadows2--13View firms
USDeerfield1$175/hr-11View firms
USBannockburn1$175/hr-11View firms
USLincolnwood1--8View firms
USCharleston1--8View firms
USPalatine1--8View firms
USRockford1--8View firms
USOak Forest1--8View firms
USLake in the Hills1--8View firms
USFlossmoor1--8View firms
USBloomington1--8View firms
USQuincy1--8View firms
USSchiller Park1--8View firms
USChicago Ridge1--8View firms
USRoselle1--8View firms
USJoliet1--8View firms
USElmhurst1--8View firms
USMount Zion1--8View firms
USWheaton1--8View firms
USPark Ridge2$250/hr-3View firms
USDes Plaines2$213/hr-3View firms
USWashington1$300/hr-2View firms
USBelleville1$250/hr-2View firms
USChicago
122 firms$48/hr5
Value Score81 / 100
USLake Forest
3 firms$25/hr
Value Score71 / 100
USIllinois City
3 firms$25/hr
Value Score71 / 100
USAddison
2 firms$25/hr
Value Score70 / 100
USDowners Grove
4 firms$29/hr
Value Score70 / 100
USOak Lawn
1 firms$25/hr
Value Score69 / 100
USBedford Park
1 firms$25/hr
Value Score69 / 100
USLake Bluff
1 firms$25/hr
Value Score69 / 100
USAurora
4 firms$31/hr
Value Score69 / 100
USLockport
1 firms$25/hr
Value Score69 / 100
USSaint Charles
1 firms$25/hr
Value Score69 / 100
USFairview Heights
1 firms$25/hr
Value Score69 / 100
USHawthorn Woods
1 firms$25/hr
Value Score69 / 100
USNaperville
4 firms$31/hr
Value Score69 / 100
USGlendale Heights
1 firms$25/hr
Value Score69 / 100
USPekin
1 firms$25/hr
Value Score69 / 100
USLisle
2 firms$75/hr5
Value Score68 / 100
USOakbrook
2 firms$31/hr
Value Score68 / 100
USBuffalo Grove
2 firms$37/hr
Value Score66 / 100
USGlenview
3 firms$37/hr
Value Score66 / 100
USMorton Grove
2 firms$37/hr
Value Score66 / 100
USSkokie
1 firms$37/hr
Value Score65 / 100
USElgin
1 firms$37/hr
Value Score65 / 100
USVernon Hills
1 firms$37/hr
Value Score65 / 100
USWest Chicago
1 firms$37/hr
Value Score65 / 100
USBolingbrook
6 firms$50/hr
Value Score63 / 100
USWarrenville
2 firms$56/hr
Value Score58 / 100
USWestchester
2 firms$75/hr
Value Score51 / 100
USBarrington
2 firms$75/hr
Value Score51 / 100
USTinley Park
1 firms$75/hr
Value Score50 / 100
USHighland Park
1 firms$75/hr
Value Score50 / 100
USEvanston
6 firms$31/hr3
Value Score46 / 100
USSchaumburg
10 firms$144/hr4.5
Value Score44 / 100
USSpringfield
2 firms$100/hr
Value Score41 / 100
USNorthbrook
3 firms$125/hr
Value Score33 / 100
USFranklin Park
1 firms$125/hr
Value Score31 / 100
USOak Park
2 firms$138/hr
Value Score27 / 100
USRolling Meadows
2 firms
Value Score13 / 100
USDeerfield
1 firms$175/hr
Value Score11 / 100
USBannockburn
1 firms$175/hr
Value Score11 / 100
USLincolnwood
1 firms
Value Score8 / 100
USCharleston
1 firms
Value Score8 / 100
USPalatine
1 firms
Value Score8 / 100
USRockford
1 firms
Value Score8 / 100
USOak Forest
1 firms
Value Score8 / 100
USLake in the Hills
1 firms
Value Score8 / 100
USFlossmoor
1 firms
Value Score8 / 100
USBloomington
1 firms
Value Score8 / 100
USQuincy
1 firms
Value Score8 / 100
USSchiller Park
1 firms
Value Score8 / 100
USChicago Ridge
1 firms
Value Score8 / 100
USRoselle
1 firms
Value Score8 / 100
USJoliet
1 firms
Value Score8 / 100
USElmhurst
1 firms
Value Score8 / 100
USMount Zion
1 firms
Value Score8 / 100
USWheaton
1 firms
Value Score8 / 100
USPark Ridge
2 firms$250/hr
Value Score3 / 100
USDes Plaines
2 firms$213/hr
Value Score3 / 100
USWashington
1 firms$300/hr
Value Score2 / 100
USBelleville
1 firms$250/hr
Value Score2 / 100

Match by work-hour overlap with your team.

Cost matters - but so does being able to actually talk to your developer during your workday. Here are the best destinations for each major hub.

If you're in US (PT/ET)Recommended

Look for nearshore LATAM partners - same-day collaboration, similar time zones, and 50-60% cost savings vs domestic.

MXMexico~7h overlap
ARArgentina~6h overlap
BRBrazil~5h overlap
CACanada~8h overlap
If you're in Europe (CET/GMT)Recommended

Eastern Europe is your sweet spot - 1-2h time zone shift, EU GDPR alignment, and 40-50% lower rates than Western Europe.

PLPoland~8h overlap
UAUkraine~7h overlap
RORomania~7h overlap
ZASouth Africa~8h overlap

How firms are placed on the matrix

Every position on this chart is the output of the Goodfirms ranking algorithm - a weighted composite of signals across two axes. The algorithm is recomputed regularly and is fully documented.

Sponsorship does not affect placement. PRO members receive visible badges and ad placements, but their algorithmic scores are calculated identically to free listings.

Read the full methodology
Algorithm at a glance
1
X-axis (Core Competencies): Service Focus Ratio + Portfolio Depth + Quality + Experience
2
Y-axis (360-Performance): Client Reviews + Market Presence + Goodfirms Score
3
Missing signals are excluded from a firm's score, not substituted with defaults - weights redistribute across remaining inputs
4
Recency decay over the last 18 months keeps stale reviews from dominating
5
Eligibility floor: ≥ 1 published review in this category scope

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Cities with the best Value Score for business services hiring.

Ranked by a composite score blending firm count (supply), average rating (quality), and median hourly rate (cost). Affordability is weighted highest (50%), so this list surfaces actually affordable destinations rather than just-big markets.

Budget leader
Chicago · $0-24/hr

35 firms in this tier - more than any other city, averaging 5.0 ★. Top picks: Vserve Ebusiness Solutions, Ask Datatech, Pasquesi Partners LLC.

Mid-tier leader
Chicago · $50-99/hr

11 firms in this tier - more than any other city. Top picks: Grant Thornton LLP, BDO, Crowe.

Top tier leader
Chicago · $150+/hr

3 firms in this tier - more than any other city. Top picks: Huron, SoftSnow, HGS.

Loading heatmap…
Cell intensity (firm density):
Low
High
Best Value marks the densest, highest-rated, most-affordable cell per row

How the heatmap is built

Every cell in the grid above is the count of firms in (place × hourly-rate tier). Firms are placed by their published hourly rate; those without a disclosed rate are not plotted.

Top company names per cell are surfaced by Value Score - a weighted blend of affordability (50%) + rating (35%) + review volume (15%).

The "Best" ribbon marks the cell in each row where firm density, ratings, and affordability line up best - the densest, highest-quality combination.

Read the full methodology
Value Score · per firm
ValueScore = 0.50 × Affordability
+ 0.35 × Rating
+ 0.15 × Review Volume
// All sub-scores normalized 0-100
// Affordability = (1 - rate/$200) × 100
// Rating = (rating - 3) / 2 × 100
// Volume = log10(reviews+1)/log10(200) × 100

Found your target region?

Browse all business services firms in your chosen country - or let our AI hand-pick 3 matches based on your project, budget, and time-zone preference.

Get 3 AI-Matched Firms