CMDB Software

Explore the best CMDB Software to effortlessly store the configuration records and make information easily accessible.

Any business organization planning to adopt the ITIL (Information Technology Infrastructure Library) framework to align the IT services needs to implement configuration management. The configuration management database is regarded as the backbone of ITIL practices. Ideally, investing in CMDB software can help you to store and track configuration details of the hardware and software components with ease.

What is CMDB Software?

Configuration Management Database Software (CMDB) is an advanced tool that easily stores configuration information of both hardware and software components within an organization. The configuration items may include software and hardware systems, information on individual assets, facilities, and more. An organization can gain greater visibility into the technology infrastructure and analyze its relation to one another.

CMDB tools play a pivotal role in efficiently managing IT inventory and software licensing. It further helps to calculate the ROI (Return on Investment) and tracks the IT metrics. The tool also standardizes options to change control.

What is the Purpose of Configuration Management Database?

The configuration database management database is one of the integral parts of ITIL that allows companies to track their asset status, including the software, systems, products, and other facilities. CMDB also plays a critical role in establishing a relationship between all assets.

The purpose of CMDB is to manage and maintain the information that helps to reconstruct assets. Several organizations are also choosing this vital tool to analyze the impact and root cause or understand the changes in configuration management.

CMDB software aims to establish and maintain the consistency of IT assets that includes the software and the hardware components, its functional and physical attributes, and its requirements and operational details throughout its life.

How to Select the Best Configuration Management Database Software?

There are many factors required to consider a CMDB system for your organization, but ultimately, it all starts with the purpose itself. If you evaluate a product without understanding your organizational requirements and the features that can match, no matter how well you perform your search, it won’t fetch the right result. It is critical that you select the best Configuration Management Database software. With considerable upfront market research, GoodFirms recommends you a list of top CMDB tools, along with their features, deployment options, pricing, user reviews, etc., that can help you to pick the right tool.

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Frequently Asked Questions

How Does a CMDB Software Work?

The configuration management database software stores configuration data and other components of the software and hardware systems of an organization. The tools enable companies to achieve 100% data accuracy. The software works as a commonplace that all IT professionals can access with ease. The data is received from variable sources, and CMDB software provides a comprehensive picture of the IT ecosystem.

The data import tools discover the configuration items and populate them with CMDB tools. You can even audit the CMDB data manually. You can access all information consistently after the data gets loaded in the CMDB.

How is CMDB System Different from IT Asset Management Software?

Configuration management database system focuses on storing all CI-based information in one place, while IT asset management software helps to manage assets throughout the lifecycle. Also, CMDB deals with managing the configuration items, synced with change management. ITAM on the other hand deals with managing the financial assets and synced with procurement management.

How Do I Implement CMDB System Successfully?

You need to follow the following steps-

First, create a governance policy and framework.
Define the roles and responsibilities of the configuration manager, database administrators, owners, database developers, etc.
You need to identify and determine the usage of the CMDB.
Decide the kind of data you want to store in CMDB.
Understand and analyze the available tools to support the CMDB system
It is critical to know the data repositories.
Determine CI categorization and naming scheme

What are the Key Features of CMDB Software?

The change management feature allows making changes in IT infrastructure using the standard processes.
Configuration management helps to create an exact configuration of IT assets depending on the designs.
Asset management will enable you to manage and track IT inventory and assets.
Track and organize the number of licenses with license management.
The CMDB tools scan the networks to carry out predefined activities.
With the incident management feature, you can get notified if any server is down instantly.
Manage the asset knowledge systematically to create value and strategic requirements.

How to Choose the Best CMDB Tool?

If you want to choose and implement the best CMDB software, you have to consider a few vital aspects such as features and functions. Indeed, price is a critical criterion as various models include both free versions and subscription-based tools.

Also, the selection of a CMDB solution depends on business size and specific requirements. But do not forget to check the reviews of the configuration management database software to know which system will fit your business needs.

What is the Cost of CMDB Software?

Different factors determine the cost of configuration management database tools. For example, you can look for open source CMDB software such as i-doit pro and ITOP. If you are searching for free versions, you can choose GLPI. There are a few affordable options, including ManageEngine ServiceDesk Plus, starting at $10 per month with a 30-day free trial period. The Solarwinds Service Desk begins at $19 with a month free trial period.

In case you want to exceed your budget estimate a little bit, you can select Freshservice at $29 per month with a 3-week free trial period. Apart from the freemium and premium configuration management database software, you can also find a number of free and open source CMDB tools.