121 IT Services Ltd

121 IT are a long established Managed IT Services support company developed from an IT training background resulting in a user-centric approach. 121 IT has a complete understanding of IT infrastructures – from multi-site corporate networks to small office home office (SOHO) environments. 121 IT are a forward looking company with access to the latest available technologies and software to build fully integrated systems; with the main focus on value, business efficiency and continuity. The results are robust, reliable and resilient systems.

Solutions are built in consultation with clients, tailored to specification and support will be provided 24/7 where required. Support is provided remotely and onsite via a comprehensive CRM system which keeps clients informed and tracks tickets through to solution.

Remote management and audit tools are used to maintain networks and infrastructures allowing support teams to move away from traditional break-fix approaches into the proactive support that corporate environments require. Backup and disaster recovery (DR) solutions are custom-made according to full risk assessment, resulting in minimum downtime for clients.