Intelligent International Information

3iSolutions was founded in 2003 and as one of the oldest International BPO Contact Centres in South Africa, we take great pride as an experienced provider of tailored Business Process Outsourcing (BPO) solutions. We specialise in lead generation and customer management solutions through the provision of performance-driven and cost-effective programs. We use our considerable industry experience to leverage off our award-winning, in-house technology to manage the diverse and complex business process requirements of our clients.

Headquartered in picturesque Cape Town, with its rich heritage and first-world infrastructure we are ideally placed to service the European and American markets. Our historical background also means our agents share similar values and lifestyle to people in most European and American cities. The popularity of Cape Town as leading international tourist destination means most of our customers chose us as they appreciate the cultural similarity and the environment they will be dealing with. Our ready access to foreign languages coupled with a world-class communications infrastructure and a much lower cost-of-living enables us to service the multilingual needs of our global client base very cost-effectively.

South Africa South Africa
The Boulevard, Block A, Searle Street, Cape Town, Western Cape 7925
27 21-447-7711
$25 - $49/hr
50 - 249
2003

Service Focus

Focus of BPO Services
  • Customer Service - 20%
  • Telemarketing - 20%
  • Technical Support - 20%
  • Lead Generation - 20%
  • Call Center Services - 20%
  • Inbound - 50%
  • Outbound - 50%

Industry Focus

  • Financial & Payments - 17%
  • Information Technology - 17%
  • Telecommunication - 17%
  • Industrial - 17%
  • Business Services - 16%
  • Other Industries - 16%

Client Focus

80% Small Business
20% Medium Business

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