Overview

About 42flows.tech

42flows.tech is a technology solutions provider. We design the data flow between customers, solutions and providers. This enables digital transformations and growth for our clients as the result.

Our Digital Banking, Open API and Middleware, Customized CRM, Conversational Banking solutions help businesses use technology to increase efficiencies while becoming the first in their niches of FinTech, Banking, Retail, E-commerce, Telecom by automating processes, growing their businesses and brand equity development.

What clients say

Review Analytics of 42flows.tech

Every review is verified through Goodfirms before it's published.

4.97 Verified Reviews
Quality5.0
Schedule & Timing4.8
Communication5.0
Overall5.0
Review Summary
Summarized from 7 verified reviews · Updated August 2026
42flows.tech consistently receives praise for strong communication and professional service delivery. Clients highlight the team's attention to detail, reliability, and genuine interest in understanding project needs, particularly for chatbot integration work. The company is noted for its problem-solving approach and dedicated team that demonstrates trustworthiness and commitment to quality outcomes.
✦ AI-generated summary. May not reflect every review.
Detailed Reviews of 42flows.tech
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What reviewers mention most

Jessica Boonstra
Jessica Boonstra, Founder & CEO at YebofreshVerified Review
Posted on Sep 11, 2019

Extremely dedicated and great communications

Overall rating5.0
Quality5.0
Communication5.0
Schedule & Timing5.0
Software DevelopmentBot Development

The team showed great passion for the project they have been delivering on, where quick to deliver results and stayed on the ball. The price-quality rate was outstanding. Highly recommended!

Vitaliy Georgiev
Vitaliy Georgiev, Executive Director at Ukrainian Digital Advertising CommunityVerified Review
Posted on Feb 19, 2019

Problem solving mindset

Overall rating5.0
Quality5.0
Communication5.0
Schedule & Timing5.0
Software Development

We had several projects with Chatbots.Studio's team. And I want to emphasize the following – every time when I tried to explain my vision of solution, they defended their position with a strong and clear arguments. It helped me to feel confident during the whole project. So, no assumptions. Just high level technical expertise and reasonable arguments.

Dustin Gallegos
Dustin Gallegos, Senior Technical Strategist at MicrosoftVerified Review
Posted on Oct 1, 2018

Professionalism at a new level

Overall rating5.0
Quality5.0
Communication5.0
Schedule & Timing5.0
Software Development

I hired these guys to help me complete a bot + web app solution recently and they excelled at their job. They were very professional, took time to understand the solution and the requirements, and maintained good communication throughout the whole project. I would highly recommend them if you are looking for quality work and a reasonable cost.

Michael Brown
Michael Brown, VP Products & Revenue at W5 Golf, Inc.Verified Review
Posted on Sep 11, 2018

Chatbots team is excellent

Overall rating5.0
Quality5.0
Communication5.0
Schedule & Timing4.0
Software Development

We have an ongoing project with the Chatbots team. Everyone on the team is committed to quality, very reliable and timeline focused. I have numerous recent stories of specific team members going over-and-above to provide support or best practices advice. That's why we really feel like they are a true partner on this project.

Michael Lewis
Michael Lewis, CEO at Claim Technology Verified Review
Posted on Aug 3, 2018

Conversational Chatbot for Insurance

Overall rating5.0
Quality5.0
Communication5.0
Schedule & Timing5.0
Software Development

Chatbot studio team bring together expertise across Chatbot development and BPM. The chatbot team communicate well in English and are a pleasure to work with. They have a good understanding of our requirements, can work independently. I have appreciated their ability to grow the size of our team quickly without compromising on quality and for the way in which they pro-actively seek to look at our business problems/opportunities and offer a perspective on how we can solve them. That I put is very valuable.

Dalibor Pap
Dalibor Pap, Art Director at Crux - Web solutionsVerified Review
Posted on Jul 24, 2018

Integrating chat bot for our company

Overall rating5.0
Quality5.0
Communication5.0
Schedule & Timing5.0
Mobile App Development

I had a great pleasure to work with Igor Luzhanskiy and his team of developers on integration of chat bots for e-commerce website of our client. All was done in time. Communication with Igor and his team was fast and without problem even if we are based in Dublin - IE, he was always waiting on us in Skype.

Will Martin
Will Martin, Co-Founder at Music StartupVerified Review
Posted on Jun 7, 2018

Very professional with great attention to detail!

Overall rating5.0
Quality5.0
Communication5.0
Schedule & Timing5.0
Software Development

It was a pleasure in working with Igor, Anna and the rest of the team. It started with an in-depth look at requirements so both parties were 100% clear on what is to be delivered and what is expected. I would stay away from companies that dont get into the details as it usually ends in confusion and work not as expected due to a lack of communication and clarity. The team have great communication and are available for calls at all times, even late in their timezones which shows their dedication to their work.

Focus

Service Focus of 42flows.tech

How the team's effort is distributed across services.

80%20%

Industries Focus

50%20%10%10%10%

Client Focus

Small Business100%
Selected Work

Client Portfolio of 42flows.tech

Where their work concentrates - by industry, budget, and timeline.

Project Industry

Retail33%
Consumer17%
Other17%
Banking33%
Major industry focus
Retail

Project Cost

$10001 to $5000033%
$50001 to $10000017%
$100001 to $50000050%
Common project cost
$100001 to $500000

Project Timeline

1 to 25 Weeks83%
51 to 100 Weeks17%
Typical timeline
1 to 25 Weeks

Portfolios: 6

Executive Interview

Executive Interview of 42flows.tech

Igor Luzhanskiy
Igor Luzhanskiy
Co-Founder
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Please introduce your company and give a brief about your role within the company?

Chatbots.Studio is a conversation platforms and chatbots builder based in Ukraine with Departments in the Netherlands, Canada. The main specialization is chatbot development and integration with client business processes in the following industries: finance, banking, insurance, e-commerce, telecommunications. Currently, these bots hold over 2,500 conversations an hour in Facebook Messenger, Viber, Telegram and Skype. I am Chatbots.Studio Co-Founder and Head of the Sales & Marketing Department.

What was the idea behind starting this organization?

As entrepreneurs, I wanted to make businesses automated and free up staff to concentrate on the important things rather than routine work. So, the key idea here was to bring value for business owners for process automation.

What is your company’s business model–in house team or third party vendors/ outsourcing?

We have an in-house team with 25 workers.

How is your business model beneficial from a value addition perspective to the clients compared to other companies' models?

In addition to development, we help our clients to understand real customer needs and built a strategy on how to cover them. That is the main difference compared to our competitors. Also, we always measure chatbot’s value. Taking into account sales stats from one of our clients, the revenue has grown up to 30% after chatbot implementation.

What industries do you generally cater to? Are your customers repetitive?

The agency is developing AI platforms for chatbot management, and chatbot themselves, for industries such as banking, insurance, telecom, retails, beauty, hotels, medicine, education, real-estate and more. Some of our clients come back to build one solution; others bring friends to us as a trusted chatbot development vendor.

Mention the objectives or the parameters critical in determining the time frame of developing software.

There are several factors that determine the duration of a chatbot development project. 1) The list of languages that have to be supported by the chatbot. 2) The need to have AI in the bot. 3) Complexity of integration with back-end systems. 4) The complexity of the conversation itself.

How much effort in terms of time goes into developing the front end and back end of software?

In chatbots the development of the front-end is pretty simple and typically takes about 20-30 of the whole projects, while the remaining effort is taken for the backend portion. If the bot has a strong AI component, the frontend part will be accountable for about 50% of the project effort.

What are the key parameters to be considered before selecting the right framework for developing software?

The key parameters to be considered before selecting the right framework for developing a chatbot or conversational platform are: • AI presence in the framework • Developers’ availability to build the software using framework that we want to use • Framework’s development perspective in the future

Which languages & frameworks do you prefer to use in development of software?

Languages: Node.js, Angular, React.js. Frameworks: DialogFlow, Node-red, Microsoft Bot Framework, Wit.ai, IBM Watson

What are the key factors that you consider before deciding the cost of software?

At first, we find out clients` requirements and functions of chatbots. Another factor that you need to pay attention is if the software needs to be scalable and grow with your business. The third and crucial thing is what integrations need to be done during development.

What kind of payment structure do you follow to bill your clients? Is it Pay per Feature, Fixed Cost, Pay per Milestone (could be in phases, months, versions etc.)

As a professional chatbot development company we are able to properly estimate the project and thus work with our clients upon different fixed priced models (per project, per milestone and etc.) in case requirements are clear and could be estimated from the very beginning. Otherwise, we would recommend the client to work according to hourly rates.

Do you take in projects which meet your basic budget requirement? If yes, what is the minimum requirement? If no, on what minimum budget you have worked for?

We prefer to work on the projects with the minimum budget of 5000 USD, that is the project that requires custom chatbot development, and we are the best in that area.

What is the price range (min and max) of the projects that you catered to in 2018?

Our project starts at 5000 USD for the individual chatbot and ending to 200000 USD for the complicated conversational platforms.

Kindly share your feedback on how Goodfirms has been doing so far in increasing your visibility among potential clients.

The website visibility has increased so far; hope to get more leads from Goodfirms. Thank you for your work! I like the filtering the company data. It helps the customers to find the right vendor.

Where we are

Locations (1)

Offices where 42flows.tech operates.

Headquarter
Estonia

Estonia

Estonia, Tallin, Narva mnt 5,
Tallinn, Harju 10117
+380 96 44 88 046