Jessica Boonstra, Founder & CEO at Yebofresh
Posted on Sep 11, 2019
42flows.tech
7 Reviews
Verified42flows.tech is a technology solutions provider.
42flows.tech is a technology solutions provider. We design the data flow between customers, solutions and providers. This enables digital transformations and growth for our clients as the result.
Our Digital Banking, Open API and Middleware, Customized CRM, Conversational Banking solutions help businesses use technology to increase efficiencies while becoming the first in their niches of FinTech, Banking, Retail, E-commerce, Telecom by automating processes, growing their businesses and brand equity development.
EstoniaEstonia, Tallin, Narva mnt 5, , 10117
+380 96 44 88 046
$25 - $49/hr
50 - 249
2016
Service Focus
Focus of Bot Development
- Chatbot Development - 25%
- Slack - 15%
- Facebook Messenger - 15%
- Telegram - 15%
- Microsoft Bot - 15%
- Chatfuel - 15%
Industry Focus
- Financial & Payments - 50%
- Retail - 20%
- Business Services - 10%
- Telecommunication - 10%
- Transportation & Logistics - 10%
Client Focus
100% Small Business
Review Analytics of 42flows.tech
- 7
- Total Reviews
- 5.0/5
- Overall Rating
- 0
- Recent Reviews
What Users Say
Extremely dedicated and great communications
Jessica Boonstra, Founder & CEO at Yebofresh
Problem solving mindset
Vitaliy Georgiev, Executive Director at Ukrainian Digital Advertising Community
Professionalism at a new level
Dustin Gallegos, Senior Technical Strategist at Microsoft
Chatbots team is excellent
Michael Brown, VP Products & Revenue at W5 Golf, Inc.
Conversational Chatbot for Insurance
Michael Lewis, CEO at Claim Technology
What Users Like The Most
- Their openness in communication and attention to detail
- Reliable, quality, great communication, dedication
- Fun group, reliable, trustworthy, and genuinely interested in building something great.
What Users Like The Least
- Not all team members are 100% fluent in verbal English... it is rarely an issue, but that would be the only major improvement I would suggest.
- All is ok
Detailed Reviews of 42flows.tech
7 Reviews
Vitaliy Georgiev, Executive Director at Ukrainian Digital Advertising Community
Posted on Feb 19, 2019
Problem solving mindset
Dustin Gallegos, Senior Technical Strategist at Microsoft
Posted on Oct 1, 2018
Professionalism at a new level
Michael Brown, VP Products & Revenue at W5 Golf, Inc.
Posted on Sep 11, 2018
Chatbots team is excellent
Michael Lewis, CEO at Claim Technology
Posted on Aug 3, 2018
Conversational Chatbot for Insurance
Company Response
42flows.tech
Mike, thank you a lot for the feedback. That is a pleasure for us to be dedicated to your project.
Posted on Aug 3, 2018
Dalibor Pap, Art Director at Crux - Web solutions
Posted on Jul 24, 2018
Integrating chat bot for our company
Company Response
42flows.tech
Dalibor, thank you for the review. It is pleasure working with you all the time.
Posted on Jul 24, 2018
Will Martin, Co-Founder at Music Startup
Posted on Jun 7, 2018
Very professional with great attention to detail!
Company Response
42flows.tech
Will, Chatbots.Studio team can't thank you enough for this kind review! We appreciate it so much for taking the time to write, it was a pleasure to have a chance to work with you and we really enjoyed working on your chatbot project! Kindly, your Chatbots.Studio team!
Posted on Jun 7, 2018
Client Portfolio of 42flows.tech
Project Industry
- Retail - 33.3%
- Consumer Products - 16.7%
- Information Technology - 16.7%
- Banking - 33.3%
Major Industry Focus
Retail
Project Cost
- $10001 to $50000 - 33.3%
- $50001 to $100000 - 16.7%
- $100001 to $500000 - 50%
Common Project Cost
$100001 to $500000
Project Timeline
- 1 to 25 Weeks - 83.3%
- 51 to 100 Weeks - 16.7%
Project Timeline
1 to 25 Weeks
Portfolios: 6
Executive Interview of 42flows.tech
Igor Luzhanskiy
Co-Founder
Please introduce your company and give a brief about your role within the company?
Chatbots.Studio is a conversation platforms and chatbots builder based in Ukraine with Departments in the Netherlands, Canada. The main specialization is chatbot development and integration with client business processes in the following industries: finance, banking, insurance, e-commerce, telecommunications. Currently, these bots hold over 2,500 conversations an hour in Facebook Messenger, Viber, Telegram and Skype.
I am Chatbots.Studio Co-Founder and Head of the Sales & Marketing Department.
I am Chatbots.Studio Co-Founder and Head of the Sales & Marketing Department.
What was the idea behind starting this organization?
As entrepreneurs, I wanted to make businesses automated and free up staff to concentrate on the important things rather than routine work. So, the key idea here was to bring value for business owners for process automation.
What is your company’s business model–in house team or third party vendors/ outsourcing?
We have an in-house team with 25 workers.
How is your business model beneficial from a value addition perspective to the clients compared to other companies' models?
In addition to development, we help our clients to understand real customer needs and built a strategy on how to cover them. That is the main difference compared to our competitors.
Also, we always measure chatbot’s value. Taking into account sales stats from one of our clients, the revenue has grown up to 30% after chatbot implementation.
Also, we always measure chatbot’s value. Taking into account sales stats from one of our clients, the revenue has grown up to 30% after chatbot implementation.
What industries do you generally cater to? Are your customers repetitive?
The agency is developing AI platforms for chatbot management, and chatbot themselves, for industries such as banking, insurance, telecom, retails, beauty, hotels, medicine, education, real-estate and more. Some of our clients come back to build one solution; others bring friends to us as a trusted chatbot development vendor.
Mention the objectives or the parameters critical in determining the time frame of developing software.
There are several factors that determine the duration of a chatbot development project.
1) The list of languages that have to be supported by the chatbot.
2) The need to have AI in the bot.
3) Complexity of integration with back-end systems.
4) The complexity of the conversation itself.
1) The list of languages that have to be supported by the chatbot.
2) The need to have AI in the bot.
3) Complexity of integration with back-end systems.
4) The complexity of the conversation itself.
How much effort in terms of time goes into developing the front end and back end of software?
In chatbots the development of the front-end is pretty simple and typically takes about 20-30 of the whole projects, while the remaining effort is taken for the backend portion. If the bot has a strong AI component, the frontend part will be accountable for about 50% of the project effort.
What are the key parameters to be considered before selecting the right framework for developing software?
The key parameters to be considered before selecting the right framework for developing a chatbot or conversational platform are:
• AI presence in the framework
• Developers’ availability to build the software using framework that we want to use
• Framework’s development perspective in the future
• AI presence in the framework
• Developers’ availability to build the software using framework that we want to use
• Framework’s development perspective in the future
Which languages & frameworks do you prefer to use in development of software?
Languages: Node.js, Angular, React.js.
Frameworks: DialogFlow, Node-red, Microsoft Bot Framework, Wit.ai, IBM Watson
Frameworks: DialogFlow, Node-red, Microsoft Bot Framework, Wit.ai, IBM Watson
What are the key factors that you consider before deciding the cost of software?
At first, we find out clients` requirements and functions of chatbots. Another factor that you need to pay attention is if the software needs to be scalable and grow with your business. The third and crucial thing is what integrations need to be done during development.
What kind of payment structure do you follow to bill your clients? Is it Pay per Feature, Fixed Cost, Pay per Milestone (could be in phases, months, versions etc.)
As a professional chatbot development company we are able to properly estimate the project and thus work with our clients upon different fixed priced models (per project, per milestone and etc.) in case requirements are clear and could be estimated from the very beginning. Otherwise, we would recommend the client to work according to hourly rates.
Do you take in projects which meet your basic budget requirement? If yes, what is the minimum requirement? If no, on what minimum budget you have worked for?
We prefer to work on the projects with the minimum budget of 5000 USD, that is the project that requires custom chatbot development, and we are the best in that area.
What is the price range (min and max) of the projects that you catered to in 2018?
Our project starts at 5000 USD for the individual chatbot and ending to 200000 USD for the complicated conversational platforms.
Kindly share your feedback on how Goodfirms has been doing so far in increasing your visibility among potential clients.
The website visibility has increased so far; hope to get more leads from Goodfirms. Thank you for your work! I like the filtering the company data. It helps the customers to find the right vendor.