Processes, technologies and people

Founded in 1997, 800 TeleServices provides a comprehensive range of outsourcing call-center and E-Commerce solutions to some of the world's top fortune 500 and famous enterprises in China.

Anchored in Greater China with a strong understanding of Asian markets and societies, our experience, our regional capacity and our suite of services give us the expertise and flexibility to design and implement customized solutions that help our clients perform critical outsourcing call-center and E-Commerce tasks as effectively and efficiently as possible, increasing customer satisfaction and retention and maximizing customer returns and profitability.

China China
Pudong District, Shanghai, Shanghai 200120
86-21-5820 2288
$25 - $49/hr
1,000 - 9,999
1997

Service Focus

Focus of BPO Services
  • Technical Support - 25%
  • Chat Services - 25%
  • Email Support - 25%
  • Call Center Services - 25%
  • Inbound - 50%
  • Outbound - 50%

Industry Focus

  • Information Technology - 17%
  • Telecommunication - 17%
  • Transportation & Logistics - 17%
  • Travel & Lifestyle - 17%
  • Government - 16%
  • Other Industries - 16%

Client Focus

60% Small Business
20% Large Business
20% Medium Business

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