We are your Call Handling Heroes!®

Since 1971, A Better Answer Call Centers has served its customers by employing the most creative call handling techniques and applying the latest technology in telecommunications. With offices in Dallas, Fort Worth, and Houston, A Better Answer has established itself as a trusted, American call center with the capability of providing bilingual telephone services. ABA is 100% female owned and operated: a Certified Minority Owned Business, and is proud of its team of dedicated answering service professionals who have helped ABA win the Association of TeleServices International’s (ATSI) Award of Excellence for 14 consecutive years and the Dallas Business Journal’s Best Places To Work.

United States United States
214 Fulford Avenue P.O. Box 927 Bel Air, Baltimore, Maryland 21014
410-879-8600
$50 - $99/hr
50 - 249
1971

Service Focus

Focus of BPO Services
  • Customer Service - 30%
  • Virtual Assistant - 35%
  • Call Center Services - 35%

Industry Focus

  • Government - 10%
  • Healthcare & Medical - 10%
  • Legal & Compliance - 10%
  • Manufacturing - 10%
  • Transportation & Logistics - 10%
  • Utilities - 10%
  • Enterprise - 10%
  • Banking - 10%
  • Insurance - 10%
  • Industrial - 10%

Client Focus

70% Small Business
30% Medium Business

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