USA Based Business Process Outsourcing Services - Abacus BPO

Abacus BPO is a USA-based Business Process Outsourcing company headquartered in New York City, delivering world-class BPO and Contact Center solutions to businesses across all 50 US states.

With 20+ years of experience, we help USA businesses reduce operational costs, scale faster, and deliver exceptional customer experiences. Our fully customized solutions are designed to align with your unique business goals and drive measurable results.

Our Core Services:

✔ Inbound & Outbound Contact Center

✔ Customer Support & Technical Support

✔ Lead Generation & Telemarketing

✔ Back-Office & Data Management

✔ Workforce Management

✔ Business Process Reengineering

✔ E-commerce Customer Support

✔ Healthcare & Telecom BPO Support

Abacus BPO combines human expertise with advanced AI technology including Omni-channel Support, AI-powered Quality Management, and real-time performance tracking to deliver outstanding results for every client we serve.

Whether you are a startup or an enterprise, Abacus BPO is your trusted USA outsourcing partner. We don't just manage your processes — we become an extension of your team.

For More Information Contact Us Here: [email protected]

Certifications/Compliance

ISO 9001:2015
ISO 27001
CMMI Level 2
CMMI Level 3
CMMI Level 4
CMMI Level 5
Great Place To Work
United States United States
405 Lexington Avenue The Chrysler Building 9th Floor PMB # 9014, NY 10174, New Albany, Ohio 9014
+1-929-3051007
< $25/hr
10000+
1987

Why Abacus BPO?

  • 20 Years Of USA BPO Expertise
  • Cost-Effective & Scalable Solutions
  • High Quality And Scalable Solutions

Service Focus

Focus of BPO Services
  • Customer Service - 14%
  • Virtual Assistant - 14%
  • Payment Processing - 14%
  • Back Office Services - 14%
  • Chat Services - 14%
  • Email Support - 14%
  • Call Center Services - 16%

Industry Focus

  • Business Services - 75%
  • Information Technology - 25%

Client Focus

60% Small Business
5% Large Business
35% Medium Business

AI Tools & Purpose

ChatGPT ChatGPT

AI-powered customer support automation

Claude Claude

Process documentation & data analysis

Grammarly Grammarly

Ensuring professional communication quality

Canva Canva

Creating marketing & presentation materials

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